Setfords’ Post

Pictionary for Lawyers One of my first experiences bringing a game to work was an offsite - back during the time when offsites were about building the relationships between team members. I decided, for some reason, that my team of sales negotiators should play Pictionary. Yep, the game where your team has one person draw a secret card, then that team member draws something, and the other team members have 60 seconds to guess the word from the drawing... I really, really should have read the wikihow on how to play Pictionary first. Really. Step 5 is "Clarify how precise an answer should be before you start. Chat with your friends about house rules right away so you don’t get into a dispute later in the game. Discuss if players need to say the full prompt to win a round or if you’ll accept shortened or partial answers." We did not discuss this in advance. We did, however, discuss this, at length, during every round of the game. In our personae as lawyers and negotiators. One of the people at that game still claims to have flashbacks from that offsite. Moral of the story, it is difficult to anticipate how an off-the-shelf game will land when playing it with a group for a reason. Just because it worked for my group at home did not prepare me for my co-worker's unique argumentative skills - which were part of their day-to-day job!

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We know life is busy. That’s why we’ve built a practice that allows you to get an appointment quickly on your terms, at times that are convenient for you. Discover more at myspry.com.

Exciting news! Liz Browns's newest listing is now under contract - and in record time! 🥳🏠 Congratulations to her and their clients on reaching this milestone! 🎉🔑 It's been a pleasure working behind the scenes to get this one on the market, and I'm looking forward to seeing this deal through to closing. Here's to a successful and hassle-free closing process! 💼🌟 Let me know how I can help you with your next listing! #ListingToClose #TransactionManagement #TransactionSupport #RealEstateTransactions #ListingManagement

We know life is busy. That’s why we’ve built a practice that allows you to get an appointment quickly on your terms, at times that are convenient for you. Discover more at myspry.com.

Knowing and understanding the ins and outs with starting your dispatch company can change your life. I have students who continually have 5 figure months in their companies due to the information that we teach! Hurry and join the Skool program and don't forget to sign up for our Black Friday VIP List!  #FreightDispatch #TruckingBusiness #LogisticsTips #DispatchSuccess #TruckingCommunity #LongMoneyTrucking #EntrepreneurLife #SkoolTraining

Success in business and sales, as in marriage, means that "closing the deal" is not the finish line. It's the beginning of an ever-deepening relationship of trust. When you find great customers and strategic partners who give you energy... Cherish them. Those are relationships you should never take for granted, neglect, or allow to get stale. #SystematicSelling #Sales

As an East Tennessee native, Dollywood is a summer must for me. 🦋 After a long ☀ day at Dollywood yesterday, I was reflecting on the customer experience. I believe Dolly Parton can teach us a lot about serving customers and being a solid salesperson (And Forbes agrees, as they put Dollywood in the top 1% for customer service). A few things I was reminded of... 1️⃣ The pinto beans, cornbread, pork rinds, and bluegrass music reminded me that as a salesperson, authenticity will always win. Be who you are, be honest, and don't be ashamed to be confident in what you ARE good at. 2️⃣ The lounging chair stations, misters, and abundant air conditioning reminded me that sometimes you need to give your customer space to take a moment and think. Pressure (be it time or verbal) can backfire. 3️⃣ The diverse staff at Dollywood (e.g., all generations, many nations) reminded me that all customers come to the table with their own sets of beliefs, ideas, needs, and concerns. Try to leave assumptions and a one-size-fits-all approach at home. Ask good questions and truly listen. Plus, the more diverse customers you can interact with, the better you learn to pivot and adapt. I am biased, as Dolly has been a hero for us in this area since we were kids, but whether you like her or not, she has figured something out...and I think we can all learn from it. Lastly, Dollywood pro-tip....ALWAYS get the cinnamon bread. 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 #dolly #dollyparton #sales #customerexperience #customerservice #clemson #clemsonuniversity #tennessee

A warm welcome sets the tone for the entire car-buying journey. A friendly smile and a greeting like "Good morning, welcome in!" shows customers you're happy to see them. This simple act makes them feel valued from the start, putting them at ease and more open to conversation. It's the first step in building a positive relationship that can lead to a successful sale. Learn more about training: https://lnkd.in/gJEU8N_g #sellmorecars, #bestcarsalestraining, #carsalestrainingprograms, #carsalestrainingcourses #dealership #carlovers #carsalestraining #firstimpressionsmatter  #lookprofessional #salestips #carsaleslife

Creating connections with someone new is easy for me; meeting people has always been fun. I've said that attending a convention was work, but if I made an effort, it was one of the most enjoyable times of my life. When I look at these pictures, I see that joy is true in my smile. I was able to spend time with Spencer and Victoria, with my partner @Filevine, Harry with @BritishTailors, Roy with @trivent-systems-pvt-ltd, the team at @Clio, and my long-time friend @JohnRomano, talking about opportunities to join him on the @Connectionology webinars. If you're in sales, get outside and meet people. Find a way to put a smile on your face because you made a difference today! #onepercentbetter #legaltech #meetnewpeople #makeadifference #salesexperience #partnerships