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Managing complex operations can feel overwhelming. #CXConnect offers a suite of services that helps you strengthens connections within your team, leading to improved operational efficiency. Streamline communication, foster collaboration, and help your business perform at its peak! with CXConnect! #ImprovingOperationalEfficiency #CustomerSuccess #IshanTechnologies #Ishanism

Enterprise Connect 2024, one of the most important contact center events of the year, finished up this week, and here is my takeaway. Chief Information Officers (CIOs) and senior technology experts specializing in call and contact center operations should be attending this event. Software companies, including NICE, RingCentral, Amazon Web Services (AWS), Google, Microsoft, Webex (Cisco), Five9, and Zoom, showcased their latest advancements in centralized communications solutions. A notable trend among these platforms is the integration of advanced AI functionalities and automated processes into their services, with Zoom promising not to charge extra for their AI inclusion. Client users seem eager for comprehensive integrated AI solutions instead of having to buy a collection of pricey individual solutions from different vendors. While each large tech company claims to be the best, in the end, it is the client user who will determine the truth. Aside from the razzmatazz of the keynote presentations, invaluable insights were often found in the user case study presentations. These sessions, though less frequented, provided attendees with an objective understanding of the challenges and solutions within the contact center domain. Noteworthy presentations I attended included: Hannover Re study (Automation before AI) by Doug Tubaugh & Irwin Lazar Medtronic study (Generative AI) by Michael Altieri Carnival Cruise Line study (Digital Communications) by Marcus Labra (Carnival) & Brian Heikes (Cisco) Marriott Vacations Worldwide study (Voice Assistant) by Joshua Schechter (Amelia) & Jason King Lippert study (Conversational AI) by Phillip Dougherty An insightful survey titled "Agent Assist and Virtual Assistants," presented by Robin Gareiss of Metrigy , which explored end-user experiences and future plans within contact centers for agent assist and VAs was excellent. Look forward to next year! #EnterpriseConnect2024 #AI #contactcenters  

🚀 Transform Your Business Communication with T-Mobile Dialpad! 🚀 In today’s fast-paced business world, seamless communication is key to success. That’s why T-Mobile Dialpad is the perfect solution for businesses looking to enhance their communication infrastructure. Here’s why you should consider making the switch: 🔹 Unified Communications: Integrate voice, video, messaging, and meetings into one platform, ensuring your team stays connected no matter where they are. 🔹 Mobility: With T-Mobile Dialpad, your office is wherever you are. Access all your communication tools from any device, whether you’re in the office, at home, or on the go. 🔹 AI-Powered Features: Leverage AI to transcribe calls, provide real-time coaching, and automate tasks, allowing your team to focus on what matters most – your customers. 🔹 Scalability: Whether you’re a small business or a large enterprise, T-Mobile Dialpad scales with your needs, offering flexible plans that grow with your business. 🔹 Enhanced Collaboration: Foster better teamwork with integrated tools that make it easy to share files, schedule meetings, and collaborate in real-time. 🔹 Cost-Effective: Reduce overhead costs with a cloud-based solution that eliminates the need for expensive hardware and maintenance. 🔹 Reliable Support: Benefit from T-Mobile’s renowned customer service and support, ensuring you have the help you need when you need it. Ready to revolutionize your business communication? Contact us today to learn more about how T-Mobile Dialpad can help your business thrive! 🌟 #BusinessCommunication #UnifiedCommunications #TMobileDialpad #AI #Mobility #Collaboration #Scalability #CustomerService

Why pay more for less? 💰✨ Discover how Trivoh can revolutionize your business communication without breaking the bank! Here’s the breakdown of how choosing Trivoh means smart savings while still enjoying top-notch features: 1.Forget juggling multiple subscriptions! Trivoh combines video conferencing, instant messaging, and file sharing into one platform, reducing costs and enhancing collaboration. 2. Trivoh offers flexible pricing tailored to your needs. Scale up or down based on your usage without hidden fees—just pay for what you need! 3. Get crystal-clear communication without the hefty price tag. Enjoy HD video and low-latency audio that makes every interaction feel seamless and professional. 4. Say goodbye to the back-and-forth emails! Trivoh’s built-in scheduling tool saves time and reduces the risk of double bookings—all included in your plan. 5. Collaborate effectively with secure, real-time document sharing. Enhance your client interactions while keeping sensitive information safe—without extra costs! 6. Leverage AI for automatic meeting summaries and task assignments, boosting productivity while keeping expenses low. 7. We believe in a smooth transition. Enjoy comprehensive onboarding and 24/7 support at no additional charge, ensuring your team gets the most out of Trivoh. Total Savings: By switching to Trivoh, you could reduce your communication costs by up to 30% while gaining access to all these powerful features. Are you ready to invest in smarter, more affordable communication? Join the Trivoh family today! #UnifiedCommunication #TrivohisCheaper #CostEfficiency

🌍 Ready to Scale Your Business Communication Effortlessly? 🚀 At Phonology, we know that your business isn’t static—it’s always growing, evolving, and reaching for new heights. So, why should your communication stay stuck in one place? Whether you’re a startup taking off or a global enterprise expanding, your communication needs to scale with you. 👋 That’s where we come in. Phonology is your go-to partner for scalable communication solutions that are as dynamic as your business. We make sure you stay connected no matter where you are, or how fast you’re growing. 🌟 Here’s what you’ll love about Phonology: 📞 VoIP That Delivers: Crisp, clear calls—no matter the distance. Say goodbye to dropped connections and hello to reliable global communication. 🌐 Unified Communications: Calls, messages, video meetings—all on one powerful platform. Because juggling tools shouldn’t be on your to-do list. 🚀 Cloud-Based Flexibility: Growth shouldn’t be hard. Add users, scale your operations, and adapt on the fly—without costly infrastructure. 🔗 Smart Features, Smarter Business: Real-time call analytics, voicemail-to-email, video conferencing, and more. The tools you need to stay ahead of the competition. 💼 Tailored Just for You: Startups, growing businesses, established enterprises—we’ve got solutions that fit every stage of your journey. 📈 Ready to take your communication to the next level? Let’s chat about how Phonology can help your business thrive—whether you’re expanding across cities, borders, or even time zones! 🌍 For more information, visit www.phonology.io #Phonology #BusinessGrowth #UnifiedCommunications #VoIPSolutions #CloudTelephony #FutureOfWork #ScalingSuccess #Innovation #DigitalTransformation

From small businesses to large enterprises, organizations choose Zultys for an easy-to-use Unified Communications and Integrated Contact Center solution. Here are just three of the many powerful Zultys features that drive efficiency, streamline processes, and enhance collaboration: • 𝗖𝗮𝗹𝗹 𝗥𝗲𝗰𝗼𝗿𝗱𝗶𝗻𝗴: Capture every detail by starting call recordings at any point during the conversation. • 𝗣𝗿𝗲𝘀𝗲𝗻𝗰𝗲 𝗦𝘁𝗮𝘁𝘂𝘀: Monitor team availability to improve efficiency and ensure real-time responsiveness. • 𝗧𝗿𝗮𝗻𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻𝘀: Save time with automatic transcriptions of voicemails and phone calls delivered directly to your inbox. Learn more about ZAC and how our feature-rich platform can elevate your business communications: https://lnkd.in/epzkC9Nx #Zultys #ZAC #Unifiedcommunications Joe Spampinato Rachel Neri Jim O'Malley Mark Batchelder

🌐 Transform Your Business Communications with Evonex by Chat Communications! At Chat Communications, we're dedicated to revolutionizing the way businesses communicate. With our flagship product, Evonex, we provide a robust hosted telephony solution that ensures you stay connected, no matter where you are. 🚀 Why Choose Evonex? Reliability: Our service guarantees uptime, ensuring your business operations are never disrupted. Scalability: Whether you're a small startup or a large enterprise, Evonex grows with your business. Innovative Features: From advanced call routing to integrated messaging, Evonex offers the tools you need to enhance your team's collaboration and efficiency. 🔗 Interested in upgrading your communication tools? Visit our website or contact us directly to learn more about how Evonex can make a difference in your business communications. 💬 We're here to answer any questions and provide a seamless transition to better communication. Let's talk! #BusinessCommunication #HostedTelephony #Evonex #ChatCommunications #InnovationInCommunication#SCGTogether #customerservice#customersupport bevinb@chatcommunications.co.uk

Most businesses focus on juggling multiple channels separately. This gets them nowhere. Instead, the trick is to focus 100% of your attention on unified communication: 1️⃣ Integrate all channels. 2️⃣ Automate follow-ups. 3️⃣ Ensure 24/7 availability. 🤝 Visit our website: wingmatelocal.com! #CustomerService #EfficiencyMost businesses focus on juggling multiple channels separately. This gets them nowhere. Instead, the trick is to focus 100% of your attention on unified communication: 1️⃣ Integrate all channels. 2️⃣ Automate follow-ups. 3️⃣ Ensure 24/7 availability. 🤝 Visit our website: wingmatelocal.com! #CustomerService #Efficiency

In today's digital world, virtual communication tools have become increasingly popular for business interactions. However, there are still aspects of problem-solving and relationship-building that are best suited for in-person meetings. Here are my top reasons why face-to-face interactions are crucial: 1. Stronger relationships: Meeting in person allows for a more personal connection, which is essential for trust-building and long-term partnerships. 2. Better understanding: Being physically present enables you to better understand the customer's environment, challenges, and needs. This firsthand experience can lead to more tailored solutions and better alignment between what the business offers and what the customer requires. 3. Demonstrating commitment: By showing up in person, you demonstrate your commitment and investment in the customer's success. This can enhance the perception of value and differentiate the business from competitors who may rely solely on remote communication. As a technology staffing partner, I pride myself on being available to my customers whenever and wherever they need me. If your technology department needs the best staffing partner available, let's meet and get to know each other. #LedgentTech #AlwaysReadyToMeet

Take your business to the next level with RightonTech's cutting-edge communication solutions! 🚀 Discover the power of seamless collaboration with 3CX - the ultimate tool for boosting productivity and teamwork. Reach out to us at +971 4 220 7065 to learn more. #communication #productivityhacks #3CX #SmallBusinessSolutions