The360’s Post

Frustrated with poor communication and lack of transparency from your current community manager? Westward360 is your reliable partner. Our dedicated team and 24/7 support ensure your property is in good hands. Whether it’s overseeing big projects or handling simple tasks, we follow up and follow through, providing a worry-free solution for all your needs. #CommunityManagement #PropertyManagement

#productpositivity When developers collaborate and co-design with communities on Commonplace they reduce their risk of planning failure to zero. We’ve never seen a proposal fail planning permission when the developer used Commonplace at an early stage to share ideas, have a conversation and gain support. This is a relatively small development, but imagine how much pain the applicant needs to go through to rework their plans and resubmit. Multiply this up to developments with hundreds of residential units or major train terminals. The cost of failure quickly spirals out of control. The Commonplace product is designed to power positive conversations by reaching a broader audience, encouraging open conversations and building positive sentiment in the community. It’s not been easy, we’ve worked with millions of data points to iterate and get to where we are now. But we can proudly say: zero failure rate. https://lnkd.in/eW6VyHve

Learn how Aervivo is helping multifamily community owners quickly grow net operating income and resident satisfaction through managed WiFi using the Aervivo Connectivity Platform. We've been meaning to get this white paper out for a while, but it's finally done! Thanks Aervivo team for all your hard work!

Want to boost lead-to-lease conversions? Things like discounts on rent or move-in bonuses are great, but fostering community connections is even better.  Swipe for 5 ideas to increase your lead-to-lease conversion rate.  #MultiFamily #PropertyManagement #RentalProperties #PropTech

📣 If you’re working in a housing association and have responsibility for engaging residents and social housing communities, your expertise is needed tomorrow! We have a couple of spaces available for our roundtable on resident engagement with OK Positive on Thursday 09 May, 14.30-15.30. Message me direct if you’d like to join or find out more details. A bit more info 👇 This is the second roundtable on this project, aiming to better understand regulation, share knowledge on best practice and how technology can be used to increase engagement, impact and social value. In this roundtable, we will be showcasing ResiLink, the prototype resident engagement tool developed by OK Positive in collaboration with HACT. During the demonstration, we'll discuss the newest features and developments within Resilink and we’d would love your feedback, ideas and input. This roundtable has a focus on seeking the perspectives of staff currently working in housing associations and have responsibilities for engaging residents and social housing communities. #communityinvestment #socialvalue #communityengagement

📈 Access to data, which can be utilized in a way to enable decisions can be a very powerful tool in city planning. 🏙️ Oftentimes, the data is simply lacking. But setting a baseline for a city by geolocating assets is fundamental. 🗺️ Mapping geolocated assets onto residential density or even transit accessibility (as below) can go on to generate actionable insights into how our cities can be improved. 🇬🇧 For example, London leverages PTAL scores (Public Transport Accessibility Levels) to highlight which areas have strong access to public transport. Based on this decisions can be made on optimal areas for further densification. ⚠️ Failure to enable city decision-makers with insightful data simply holds cities back from effectively serving their communities.

Experience Seamless Housing Society Management with Our All-in-One System. Simplify Processes and Enhance Resident Satisfaction! #CommunityManagement #HousingTech #SmartCommunity #EfficientSociety #NextGenManagement #SocietyTech #HousingSolutions #CommunityInnovation #SmartLiving

👭 I had a great day at the first National Housing Federation Customer Experience and Resident Engagement Conference. 🧠 It was good to focus on one area for the whole day. It meant we could really unpick the subject and delve into the challenges, and share best practice. 💡There were some excellent speakers who shared an insight into how they engage with their customers, and recommendations on overcoming barriers to positive and meaningful resident engagement. 💪🏼 My highlight of the day was the session around challenging negative perceptions, and the stigma attached to social housing; something I feel strongly about working in Specialist Supported Housing. Some powerful words from Kai Jackson. 💫 The common themes from the day for me was the importance of face to face interactions, as well as how crucial it is to know who our customers are. Sounds obvious doesn’t it? Yet it was clear to see just how challenging this can be across the sector. ✍🏼 Time for me to now put pen to paper and think about our own Resident Involvement Strategy. 🙌🏼 Also good to see a shout out to the upcoming #HousingCommunitySummit.

Cirrus Connects published a candid look at the customer service issues in social housing. It gets real about the maintenance issues, communication breakdowns, and outdated processes that are frustrating residents. But we don't just point fingers - the post outlines practical ways housing providers can improve using technology we offer. Things like digital ticketing to speed up repairs, AI for quicker resolutions on first contact, and omni-channel tools so residents' inquiries don't get lost in the shuffle. The goal is better experiences for the 4 million Brits in social housing. Our solutions can help housing teams understand resident needs, work more efficiently, and build trust within their communities. It's a comprehensive look at the challenges and a roadmap for real change. Give it a read and let me know if you see the same pain points where you work. Follow this link: https://lnkd.in/eww8JXsq .

Cirrus Connects published a candid look at the customer service issues in social housing. It gets real about the maintenance issues, communication breakdowns, and outdated processes that are frustrating residents. But we don't just point fingers - the post outlines practical ways housing providers can improve using technology we offer. Things like digital ticketing to speed up repairs, AI for quicker resolutions on first contact, and omni-channel tools so residents' inquiries don't get lost in the shuffle. The goal is better experiences for the 4 million Brits in social housing. Our solutions can help housing teams understand resident needs, work more efficiently, and build trust within their communities. It's a comprehensive look at the challenges and a roadmap for real change. Give it a read and let me know if you see the same pain points where you work. Follow this link: https://lnkd.in/dcKNCWFw .