Sean G.’s Post

A couple of weeks ago, we showed you our winning Hack to the Future projects. Now, here’s the breakdown of our Judge’s Vote winner: Vibecheck 💡 Revolutionizing CX with emotional intelligence! Vibecheck isn’t your typical sentiment analysis tool. It integrates with various platforms to capture emotional context across all customer touchpoints. This means we can better understand how customers feel and take action faster. Martin, an engineer on the Vibecheck team, wrote this article diving into how the project was developed in just 3 days during our recent hackathon: https://lnkd.in/gH6iJwrD #Sibi #CustomerSentiment #AI #HackathonProject

By leveraging sentiment analysis, businesses can identify customer sentiment trends, prioritize customer feedback, and take preemptive action to address customer complaints or issues. Read more 👉 https://lttr.ai/ASM6t #TodaySDigitalAge #GainValuableInsights #SmallBusinessOwner #SmallBusinessOwners #ReputationManagement #atlantawebdesign #bmcguiredesigns

We recently completed an impactful project on customer churn prediction, where we leveraged Random Forest and XGBoost models to achieve highly accurate results. Through the use of Explainable AI, we were able to gain deeper insights into the models' decision-making processes. Check out our interactive Streamlit app for a detailed breakdown of the results: https://lnkd.in/gt_xi7-p This comprehensive analysis was a collaborative effort with Melike Sevinç, Mehmet Emre Öz and myself whose invaluable contributions played a crucial role. Stay tuned for more insights and upcoming projects! 🤩 For a full breakdown of our findings, read our Medium article: #ChurnAnalysis #MachineLearning #DataScience #ExplainableAI #Streamlit #Classification #RandomForest #XGBoost

Customer retention is the key to profitability in subscription businesses. Learn how AI revolutionizes traditional approaches to retention and transforms challenges into growth opportunities. Dive into the article to discover the power of predictive analytics and personalized offers in boosting revenue and fostering loyalty. #AI #CustomerRetention #MachineLearning #DataScience #SubscriptionBusinesses https://ow.ly/4YLo50RvWTh

Three Steps to Identify Your Businesss Silver Bullets for Success Discover how identifying early customer behaviors can predict long-term retention and increase revenue for your businessContinue reading on Towards Data Science »... https://lnkd.in/eMHmsSsA #AI #ML #Automation

𝗛𝗼𝘄 𝘁𝗼 𝗦𝗽𝗼𝘁 𝗙𝗮𝗸𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝘃𝗶𝗲𝘄𝘀: 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗕𝗲𝘁𝘁𝗲𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗕𝘂𝗿𝗲𝗮𝘂 The Vice President of the Better Business Bureau of Greater Houston and South Texas offers tips on identifying fake customer reviews. Key indicators include overly positive language, repetition of similar phrases, and lack of specific product details. Checking reviewer profiles and watching for a pattern of reviews posted in a short period are also helpful tactics. These insights can help consumers make more informed choices and avoid misleading endorsements. For more, see the full guide on spotting fake reviews: https://lnkd.in/ea_i2rbA #FakeReviews #ConsumerProtection #BBB #TrustworthyShopping #OnlineReviews

𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗥𝗲𝘃𝗶𝗲𝘄 𝗔𝗻𝗮𝗹𝘆𝘇𝗲𝗿 (𝗦𝗮𝘆 𝗴𝗼𝗼𝗱𝗯𝘆𝗲 𝘁𝗼 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝗺𝗮𝗻𝘂𝗮𝗹 𝗿𝗲𝘃𝗶𝗲𝘄 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀) https://lnkd.in/dRphMh6X Do you spend too much time sifting through online reviews to understand your customers? Introducing the Online Review Analyzer! 💡 Why you need it: Save Time: Automate the tedious process of analyzing reviews. Get Actionable Insights: Quickly identify trends and sentiments. Boost Your Business: Use data-driven decisions to enhance customer satisfaction. How it works: 𝗖𝗼𝗹𝗹𝗲𝗰𝘁 𝗥𝗲𝘃𝗶𝗲𝘄𝘀: 𝗚𝗮𝘁𝗵𝗲𝗿 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗳𝗿𝗼𝗺 𝘃𝗮𝗿𝗶𝗼𝘂𝘀 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀. 𝗔𝗻𝗮𝗹𝘆𝘇𝗲 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆: 𝗢𝘂𝗿 𝘁𝗼𝗼𝗹 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮, 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝗶𝗻𝗴 𝗸𝗲𝘆 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀. 𝗠𝗮𝗸𝗲 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: 𝗨𝘀𝗲 𝘁𝗵𝗲 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗼 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗽𝗿𝗼𝗰𝗲𝘀𝘀? 👉 Try the Online Review Analyzer now! https://lnkd.in/dRphMh6X Online Review Analyzer P.S. Found this helpful? Share it ♻️ with your network!

According to new research from SparkOptimus, customer services and sales are two of the domains that will benefit the most in the coming two to three years. The most effective players recognise that these efficiency gains contribute to their goal of Generative Al’s genuine value: addressing customer needs better, faster, and cheaper,” said Matti van Engelen, Associate Partner and Lead of the Data & AI Practice at SparkOptimus. https://lnkd.in/dzi4UHyB

How to quantify customer problems for prioritization using churn survey ... https://lnkd.in/e5-dXGpQ #AI #ML #Automation

𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗥𝗲𝘃𝗶𝗲𝘄 𝗔𝗻𝗮𝗹𝘆𝘇𝗲𝗿 (𝗦𝗮𝘆 𝗴𝗼𝗼𝗱𝗯𝘆𝗲 𝘁𝗼 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝗺𝗮𝗻𝘂𝗮𝗹 𝗿𝗲𝘃𝗶𝗲𝘄 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀) https://lnkd.in/dRphMh6X Do you spend too much time sifting through online reviews to understand your customers? Introducing the Online Review Analyzer! 💡 Why you need it: Save Time: Automate the tedious process of analyzing reviews. Get Actionable Insights: Quickly identify trends and sentiments. Boost Your Business: Use data-driven decisions to enhance customer satisfaction. How it works: 𝗖𝗼𝗹𝗹𝗲𝗰𝘁 𝗥𝗲𝘃𝗶𝗲𝘄𝘀: 𝗚𝗮𝘁𝗵𝗲𝗿 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗳𝗿𝗼𝗺 𝘃𝗮𝗿𝗶𝗼𝘂𝘀 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀. 𝗔𝗻𝗮𝗹𝘆𝘇𝗲 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆: 𝗢𝘂𝗿 𝘁𝗼𝗼𝗹 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮, 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝗶𝗻𝗴 𝗸𝗲𝘆 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀. 𝗠𝗮𝗸𝗲 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: 𝗨𝘀𝗲 𝘁𝗵𝗲 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗼 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗽𝗿𝗼𝗰𝗲𝘀𝘀? 👉 Try the Online Review Analyzer now! https://lnkd.in/dRphMh6X Online Review Analyzer P.S. Found this helpful? Share it ♻️ with your network!