Scout’s Post

🤩 Happy customers make all this effort worthwhile. Read more about how Statsig transformed its ticketing initiative using Unthread and Scout. Excellent read, Matt Garnes! "We started leveraging Unthread to catalog each of our support requests and allow us all to find, assign, and reply. Furthermore, we have an internal tool that categorizes each request based on the text content and makes a (usually right) guess as to which team should react! From there, anybody within the team that was pinged can pick up a question, ask for help, or assign it to someone they are confident knows best! Using these tools, we're able to answer hundreds of questions a week, allowing all of our customers to talk directly to someone who works on the feature they're asking about, rather than spending days in a support queue for a dedicated team to try to answer." https://lnkd.in/gCHzA7k7

Day 6 of #100DaysOfNoCode and I'm already impressed with how Softr can empower virtual assistants! Built a simple resource directory, but quickly realized this no-code tool has incredible potential. Key takeaway- Softr makes creating valuable client resources easy, like personalized portals, organized knowledge bases, and even mini-CRMs. All without writing a single line of code! 🤯 Here is my link-https://lnkd.in/d8drbUap #buildinpublic #nocode #virtualassistant #softr #nocodechallenge

🚀 𝐖𝐡𝐲 𝐇𝐢𝐫𝐞 𝐍𝐨-𝐂𝐨𝐝𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬? 🚀 1️⃣ 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Bring customer-focused solutions to market faster without the bottlenecks of traditional development.   2️⃣ 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐞 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐋𝐢𝐦𝐢𝐭𝐬: Focus on growing your business while we handle the tech—no need for heavy IT infrastructure.   3️⃣ 𝐄𝐟𝐟𝐨𝐫𝐭𝐥𝐞𝐬𝐬 𝐀𝐩𝐩 𝐔𝐩𝐝𝐚𝐭𝐞𝐬: Make quick modifications and stay ahead of your competition with easy-to-update applications.   4️⃣ 𝐁𝐨𝐨𝐬𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐋𝐨𝐲𝐚𝐥𝐭𝐲: Offer innovative, tailored experiences that keep your customers coming back.  Want to drive your business forward with no-code solutions? Let’s talk today! 🌐 #NoCodeRevolution #TechInnovation #BusinessSuccess #DigitalTransformation #nocode #tableflow #nocodeplatform

In this big blue ocean that we we are - there is a small little red ocean too. I have seen that in order to create winning market positioning you got to 1) be observing every deal and learning more about what customers are really thinking or concerned about. 2) Apply first principles and get to the fundamentals on how it helps address those customer concerns or helps them see a benefit To put this in the context of dev tooling market for building applications aka low code world - dev tools are tough to begin with. While they help you cut time to build things but it needs a time to ramp up an engineer to use these products/platforms. Our 24x7 engineerings on demand who specialise in building applications on Dronahq (now a 18+ month organisation ) has been instrumental in helping our customer engineers ramp up 10x faster on the platform and make them build incredible apps way faster! Ofcourse customer engineers have access to docs/forums and internal champions but they aren’t as fast as getting an engineer on call to help them fix their logic, make them look in the right direction or some special tips to make the job easier. #b2bSaaS #devtools #lowcode

Hi, LinkedIn fam! I’m excited to share the launch of my new series, consoledotblog, where I’ll be tackling real-world development challenges with practical solutions drawn from my experiences as a Senior Software Engineer. Issue 1: Streamlining User Signups — How I Solved the Redundant Data Problem in Email Verification In this first installment, I discuss the common pitfalls of email verification in user signups and how my initial approach led to unnecessary data clutter and complexity. I share how creating a dedicated email_verification table made verification easier to manage, reduced database bloat, and kept the user experience clean and flexible. Check out the full article for insights on designing a scalable, user-friendly email verification flow! 🔗 https://lnkd.in/d2ECzYUY Follow me, UncleDev, for more insights on coding, software engineering, and making technology work smarter, not harder. Let’s learn and grow together. #consoleblog #UncleDev #SoftwareEngineering #UserExperience #DatabaseManagement #SoftwareDevelopment

You’d be surprised how much time, money, and sanity you can save by auditing your tech stack. It’s a goldmine for finding hidden costs. Here’s a simple process: ➡️ Review tools by function. Cut out redundancy. If two tools are doing the same job, drop one. ➡️ Look at unused licences. Do an active licence count and deactivate anything unused. ➡️ Examine integrations Sometimes tools don’t talk to each other well, creating more work for your team. Fix clunky integrations or move to platforms that can communicate better. ➡️ Get user feedback Teams often hold back frustrations. Create a space where they can share pain points. It’ll help spot workflow issues fast. When was the last time you looked under the hood of your tech stack?  If it’s been a while, you’re leaving money on the table. #TechStack #TechAudit #ProductDevelopment #CTOadvice #CTO

How has your #oncall shift been this weekend? Looking to improve your oncall system or looking for resources to help your teams? See how #PagerTree can help today. Our system has the features to help you succeed without the bloat of other tools. https://buff.ly/3P8Hjtw #Dev #Developer #Devops

"𝗧𝗲𝗮𝗺𝘀 𝘀𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗯𝗲 𝗲𝘅𝗽𝗲𝗰𝘁𝗲𝗱 𝘁𝗼 𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗶𝗻 𝘁𝗶𝗺𝗲 𝘁𝗼 𝗳𝗶𝘅 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝘁𝗵𝗮𝘁 𝗮𝗿𝗲𝗻’𝘁 𝗮𝗳𝗳𝗲𝗰𝘁𝗶𝗻𝗴 𝗷𝘂𝘀𝘁 𝗼𝗻𝗲 𝘁𝗲𝗮𝗺. Instead, Intercom needed a singular team that could holistically consider all cross-company improvements to developer satisfaction and experience." Really appreciate the nod from Jennifer Riggins and Iain Breen on DX in this article about how Intercom has been hard at work to create a world class developer experience for the organization. Depending on the level of investment, buy-in and freedom to operate, 𝗶𝘁 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗳𝗶𝘁 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝗳𝗼𝗿𝗺 𝗮 #developerexperience 𝘁𝗲𝗮𝗺. If you are going to be forming one, it's best to get it right on the first shot. I've looked at quite a few DevEx functions at various orgs, and for the 𝗿𝗶𝗴𝗵𝘁 𝘄𝗮𝘆 𝘁𝗼 𝗿𝘂𝗻 𝗮 𝗗𝗲𝘃𝗘𝘅 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻, 𝗹𝗼𝗼𝗸 𝗻𝗼 𝗳𝘂𝗿𝘁𝗵𝗲𝗿 𝘁𝗵𝗮𝗻 𝘁𝗵𝗲 𝘄𝗮𝘆 𝗜𝗮𝗶𝗻'𝘀 𝘁𝗲𝗮𝗺 𝗼𝗽𝗲𝗿𝗮𝘁𝗲𝘀 𝗮𝘁 𝗜𝗻𝘁𝗲𝗿𝗰𝗼𝗺. Full article: https://lnkd.in/d9ufn9jH

Where are you in your no-code adoption journey... and what should your next step be? ➡️ Discover it now with our online 𝐅𝐫𝐞𝐞 𝐍𝐨 𝐂𝐨𝐝𝐞 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭 𝐓𝐨𝐨𝐥! Anyone can quickly fill out a short form with a few questions about their organization. In just a minute, you'll receive a personalized report with clear next steps for your no-code journey. You can also book a free follow-up call with one of our solution architects (Jonas, Gert, Lothar) to help set priorities. 🏁 Start your no-code maturity assessment: https://lnkd.in/eTGXjzsB. 𝐀𝐛𝐨𝐮𝐭 𝐀𝐩𝐩𝐟𝐢𝐞 Low code, No code and AI Copilot are revolutionizing business from the ground up. By engaging both seasoned developers and citizen developers, Microsoft Power Platform enables organizations to tap into a larger talent pool and democratize innovation. At Appfie, we believe the power within every individual exists to break down silos and to make a meaningful impact. By guiding companies on their no-code journey, we help them become more productive and cost effective, and create limitless value. #appfie #nocode #lowcode #assessment 🔥 Microsoft Power Platform #powerplatform #copilot #powerapps 🔥

"𝐒𝐭𝐫𝐮𝐠𝐠𝐥𝐢𝐧𝐠 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐭𝐞𝐜𝐡 𝐰𝐢𝐭𝐡 𝐳𝐞𝐫𝐨 𝐜𝐨𝐝𝐢𝐧𝐠 𝐬𝐤𝐢𝐥𝐥𝐬? 𝐖𝐞’𝐯𝐞 𝐠𝐨𝐭 𝐲𝐨𝐮𝐫 𝐛𝐚𝐜𝐤!" 👋 Hey Non-Tech Founders, Marketers, and Sales Pros! 👋 What if you could launch a scalable tech solution without writing a single line of code? 🤯 Imagine turning your vision into reality—𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐡𝐢𝐫𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐧𝐬𝐢𝐯𝐞 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫𝐬 𝐨𝐫 𝐰𝐚𝐢𝐭𝐢𝐧𝐠 𝐦𝐨𝐧𝐭𝐡𝐬 𝐭𝐨 𝐥𝐚𝐮𝐧𝐜𝐡. In our latest blog, we break down the exact steps to: 🚀 Build your tech product with no-code tools 👩💻 Lead a tech team confidently—even if you’re not technical 🔥 Unlock the Top 5 No-Code Platforms to build faster in 2024! 👇 Tell us in the comments what’s holding you back from launching your tech product! We’d love to hear about your journey! 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐬𝐜𝐚𝐥𝐞? 𝐑𝐞𝐚𝐝 𝐭𝐡𝐞 𝐛𝐥𝐨𝐠 𝐧𝐨𝐰! https://lnkd.in/ghS7Z_Jv #NoCodeRevolution #NonTechFounders #InnovationInTech #LinkedInLearning #TechMadeSimple