SCEND’s Post

“DivideBuy has proven a success with conversions, so we were convinced that its offering could solve the checkout problems we were experiencing and lead to a better ROI.” I love it ❤️ when customers do the talking for you. Great case study with a great customer! Key takeaways:- 📈 Increased order rate by 25% against the previous provider ⏫ Higher rate of customer conversion 👩❤️👨 Improved quality of customer service 🕺 Enhanced the checkout with reduced friction https://lnkd.in/eykmjCDp

"The Real Need for Quick Commerce 🚀" We celebrate 10-minute deliveries SLA for groceries 🛒, wedding outfits 👗, or even sports gear from Decathlon 🏋️♂️. But isn’t it time we asked: What do we really need in 10 minutes? ✅ Interview Feedback – Clarity without the wait. ✅ Fire Response – Prevent disasters from escalating. ✅ Mental Health Support – Crisis intervention. ✅ Ambulances – Every second counts. ✅ Blood from Blood Banks – For critical surgeries. ✅ Oxygen Cylinders – A lifesaving necessity. ✅ Emergency Power Restoration – During blackouts. ❌ Fancy Desserts – They can wait. ❌ Designer Clothes or Shoes – Not a priority. ❌ Sports Equipment – Playtime isn’t an emergency. Let’s channel our logistics genius to ensure real emergencies are met with a 10-minute SLA – because lives and well-being matter more than convenience. 🚑🔥💡 What urgent needs would you prioritize? Share your thoughts! 💭 #QuickCommerce #EmergenciesFirst #RealNeeds #LogisticsInnovation #SME #10MinuteSLA #LifeMatters

Exploring America's evolving #tippingculture: Are #POS touch screens driving "tipflation" and "tipping fatigue"? Discover insights from industry experts shedding light on this complex landscape. Join the conversation on the impact of digital tipping prompts: https://lnkd.in/gSuSz-UH #TippingCulture #DigitalTipping #HospitalityIndustry

𝗪𝗲𝗹𝗹 𝗱𝗼𝗻𝗲 𝗠𝗮𝗻!!!👏 This is how every shopper should approach it. No matter how small scale those people do business, those people atleast make profit. When we support local businesses 𝗲𝘃𝗲𝗻 𝘁𝗵𝗲 𝘀𝗺𝗮𝗹𝗹𝗲𝘀𝘁 𝗼𝗻𝗲𝘀 it makes a difference. These businesses work hard to make a profit, and as customers, we feel valued when we can negotiate and ensure our money is well-spent, unlike ordering online. But with online platforms taking over, we’re losing that sense of connection, bargaining and value. This isn’t about the wealthy; it’s about the middle class. In cities, countless local grocery, clothing and many other stores are struggling as it's becoming a habit: "𝗝𝘂𝘀𝘁 𝗼𝗿𝗱𝗲𝗿 𝗼𝗻𝗹𝗶𝗻𝗲". If we don’t address this, we may face a future with limited options and markets dominated by only a few major players. From when mass level exploitation will begin. 👉 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀? 𝗗𝗼 𝘆𝗼𝘂 𝘁𝗵𝗶𝗻𝗸 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗹𝗼𝗰𝗮𝗹 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗺𝗮𝗸𝗲𝘀 𝗮 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲? Let’s discuss in the comments! #VocalForLocal #CustomerPower #SupportLocal #ShopSmart #CommunitySupport #ValueForMoney (Image source: @peakbengaluru/X)

Shopping secondhand isn't just a trend, it's a smart financial move! 🌍👗 Save money and discover unique items while reducing waste. Ready to explore how secondhand shopping can stretch your budget and boost your style? Contact MOA for savvy shopping strategies. #EcoChic #ThriftFinds #ContactMOA #FinancialJourney

Did you know... Co-op partnered with DTS Solutions to revolutionize their retail operations!? This insightful case study showcases how innovative technology transformed Co-op's security and customer experience strategies. By leveraging cutting-edge technology from Motorola Solutions, Co-op achieved significant enhancements in safety, efficiency, and customer satisfaction. Read the full story to learn how they embraced digital transformation: https://lnkd.in/eiCJMyjY

Retailers deserve a parcel locker solution that works for them—let’s make it happen! Too often, traditional locker solutions prioritise couriers, leaving retailers with limited control and brand confusion. At Smartmile, we believe it’s time to change that. By taking ownership of our locker solutions, we can maximise the potential of our store space and create a seamless customer experience. When retailers host courier-owned lockers, they lose control over branding and strategy, often leading to competition with the courier’s volumes for click-and-collect orders. This isn’t ideal. With Lockers 2.0, we offer a solution tailored to our needs, helping us streamline in-store operations, prioritize convenience, and explore new services to stay ahead of the curve. Read more at: https://lnkd.in/dxsxrqNZ #innovation #smartmile #parcellockers

Top 2 consumer pain points when it comes to caring about our environment 1. We don't have time. 2. We don't have the money. Circular brands need to understand these consumer pain points and adapt their business models accordingly. There is a reason why rental services are experiencing such a boom: It's easy (no hassle of cleaning). It's convenient (saves time). It's affordable. Bottom line: Make it easy for consumers to shift their mindset to your service or product #consumerinsights #rental #shifts

The paradox of choice. Is it leading to the demise of online retail? Probably not totally, but retailers and even B2B commerce players will need to think smarter about the Customer Experience. I’m working with a client now to test a curated buying module to help their B2B customers with choice. They are already seeing an increase in margin and revenue in the test. While it was once mass choice that drove customers online, if businesses want to continue to see growth in these channels, they will have to do more to help customers with choice. #cx #commerce #retail

Target Tests New Self-Checkout Limits to Improve Efficiency and Reduce Wait Times #improvingefficiencyatcheckout #reducingcongestionatcheckout #selfcheckoutlimits #Targetcheckoutpolicy #TargetCorporation