Salesforce News & Insights’ Post

Let’s be honest—Breeze Intelligence, Breeze Agents, Breeze Copilot… all these new AI tools from HubSpot sound impressive, but what do they actually do? Our latest blog breaks down each of these powerful tools so you can understand their unique roles and choose the right support for your team’s goals. Whether you’re looking for smarter data insights, task automation, or real-time CRM assistance, Breeze has something to offer. Ready to get clarity on how Breeze can transform your workflows? Check out the blog! #HubSpotAI #CustomerSuccess #MarketingAutomation #SalesTools #AIExplained https://hubs.ly/Q02YfDZ90

Why does it seem like everyone is talking about D365 Customer Insights all of a sudden? Microsoft is transforming marketing and customer engagement by bringing together powerful real-time marketing capabilities, data-driven insights, and AI automation in one unified platform. Imagine eliminating the complexity of disconnected tools and giving your teams the power to connect with customers exactly when it matters most. With Copilot integrated, marketers can set up sophisticated customer journeys in seconds using simple commands, and on top of that Dynamics 365 Customer Insights seamlessly integrates with Dynamics 365 Sales, aligning both teams for success. It’s not just a tool, it’s a game changer for growth. Read more about what’s changing, and why everyone is talking about it: https://lnkd.in/e8sPiJqQ

𝗦𝘁𝗮𝘆𝗶𝗻𝗴 𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺: 𝗪𝗲𝗲𝗸 𝟰 - 𝗠𝗮𝗸𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗘𝗮𝘀𝘆 Over the last few weeks, we’ve covered Brand Relevance, Differentiating Your Message, and the importance of Storytelling. Now, let’s focus on making it easy for customers—and Salesforce Solution Engineers (SEs)😉—to experience your product firsthand. Free trials are essential. Research shows it still takes 6 to 8 touch points to convert a lead into a customer, and trials are a big part of that journey. Salesforce makes it easy for ISV partners to offer trials in three ways: • 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝗯𝗹𝗲 𝘁𝗿𝗶𝗮𝗹𝘀—where customers can test your app in their own Salesforce org with real data.   • 𝗧𝗲𝘀𝘁 𝗗𝗿𝗶𝘃𝗲—a no-install, read-only demo in a pre-configured environment.   • 𝗧𝗿𝗶𝗮𝗹𝗳𝗼𝗿𝗰𝗲—a fully interactive experience with tailored sample data for specific industries. But remember, it’s not just customers who need access—SE’s should also be able to test and understand your app. When they know your product well, they can even independently demo it on your behalf, helping you reach more prospects and customers. That's where tools like 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗗𝗲𝗺𝗼 𝗢𝗿𝗴𝘀 𝗮𝗻𝗱 𝗗𝗲𝗺𝗼 𝗞𝗶𝘁𝘀 come into play and become powerful assets. These resources showcase your app within a pre-configured environment that mimics real-world use cases for industries like healthcare, finance, or retail. This makes it easier for customers and Salesforce teams to see the true value of your solution. Once your trials are ready, you can deliver them in a variety of ways: • Place them on 𝗔𝗽𝗽𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 for easy downloads.   • Use 𝗦𝗶𝗴𝗻𝗨𝗽 𝗥𝗲𝗾𝘂𝗲𝘀𝘁𝘀 for more flexible trial provisioning.   • Set up a 𝗪𝗲𝗯 𝗙𝗼𝗿𝗺 to host trials on demand. Your 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗿𝗴 (𝗣𝗕𝗢) is your command center for managing trials, leads, and licenses. And using the 𝗟𝗶𝗰𝗲𝗻𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗔𝗽𝗽 (𝗟𝗠𝗔) ensures you don’t miss any opportunities. But trials alone won’t get you there—visibility still matters. That’s where the 𝗔𝗽𝗽𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 (𝗔𝗠𝗣) comes in, helping you drive traffic to your listing and get noticed by the right people. It’s not just about having a strong brand and compelling story—it’s also about making it so easy, customers can’t help but try your product. Make your solution accessible, and you’re already halfway to closing the sale. 𝘐𝘯 𝘢 𝘤𝘳𝘰𝘸𝘥𝘦𝘥 𝘦𝘤𝘰𝘴𝘺𝘴𝘵𝘦𝘮, 𝘵𝘩𝘦 𝘦𝘢𝘴𝘪𝘦𝘴𝘵 𝘱𝘢𝘵𝘩 𝘪𝘴 𝘵𝘩𝘦 𝘰𝘯𝘦 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘭𝘭 𝘵𝘢𝘬𝘦. 𝗠𝗮𝗸𝗲 𝘀𝘂𝗿𝗲 𝗶𝘁’𝘀 𝘆𝗼𝘂𝗿𝘀.

Automation in Modern Marketing: Work Smarter, Not Harder Imagine having a 24/7 assistant that takes care of repetitive tasks, engages with customers, and drives your marketing campaigns—all while you focus on strategy and creativity. Welcome to the world of #MarketingAutomation, where efficiency meets innovation. 🤔 Why Automation is a Game-Changer In today’s fast-paced digital landscape, marketers need to do more with less. Automation tools like #EmailAutomation, #CRMSystems, and #Chatbots enable businesses to: 🔹 Deliver personalized experiences at scale. 🔹 Save time by automating repetitive tasks. 🔹 Analyze #DataInsights for smarter decision-making. 🔷 The Benefits of Marketing Automation 🔹 Efficiency: Automate your workflows and free up time for high-value tasks. 🔹 Consistency: Ensure your brand message is delivered accurately every time. 🔹 Scalability: Manage thousands of interactions seamlessly as your business grows. 🔷 Real Impact, Real Results From nurturing leads with tailored email sequences to leveraging #AI for real-time customer support, automation helps businesses achieve: 🔹 Higher conversion rates. 🔹 Improved customer satisfaction. 🔹 Better ROI on marketing efforts. ▶️ The future of marketing isn’t just digital, it’s automated. Are you ready to embrace the power of #AutomationInMarketing and transform your strategies? Let’s start building smarter campaigns today! #MarketingStrategy #AutomationTools #DigitalMarketing #BusinessGrowth #Efficiency #ModernMarketing #Mohammad_Rezaei

🚀💥 Your Business’s 24/7 Secret Weapon: The Power of a Killer Website! 💥 🚀 Are you leaving money on the table cuz your website is non-existent, or sucks?? Plain and simple - It's gotta work. Let’s talk about why a killer website is the ultimate power move for your business. 🔥 First up—TRUST! 🔥 Your website is like the handshake before you even meet someone. It’s your digital storefront, showing customers you mean business. Professionalism? Checked. ✅ ⏰ Available 24/7! ⏰ Imagine having an employee that never sleeps, never takes breaks, and always delivers the goods. That’s your website, working round the clock so you can wake up to new leads. 🎯 🤖 AI Chatbots at Your Service! 🤖 Here’s the game-changer: With AI-powered chatbots on your site, your business is ready to answer questions, handle inquiries, and even make sales while you’re out grabbing coffee! ☕💬 📈 Automate Everything with Marketing Automation 📈 Let your website be more than a brochure. With marketing automation plugged into your site, you can nurture leads, send follow-ups, and keep customers engaged without lifting a finger. That's efficiency on steroids! 💪 So, here’s the deal: if you don’t have a website, you’re missing out on new customers, bigger sales, and all the growth potential that comes with it. 👉 Let’s chat in the comments about how a website (with some AI and automation love 💙) can level up your business! 💬👇 #WebsiteDesign #MarketingAutomation #AIChatbots #BusinessGrowth #DigitalMarketing

Did you know that you can enhance your customer interactions with Microsoft Copilot and Dynamics 365? Read the blog to: • Know how to integrate Microsoft Copilot seamlessly with Dynamics 365 to optimize your workflows and decision-making. • Experience enhanced productivity and efficiency through personalized recommendations and automated tasks. • Discover how Copilot transform user interactions with AI-driven insights. • See how Copilot empowers users to make better decisions and take actions with confidence #powerplatform #msdyn365 #ai https://lnkd.in/g2sJYc2V

As someone who works in tech, every once in a while I need to scratch an itch and just discover good tools for the sake of discovery them. I've been using a couple of products lately and I can't stop talking about them so I'll share them here instead. Attio - attio.com 1 of my 2 favorite CRMs to use so far. Really intuitive, immense attention paid to design and aesthetics, and just a pleasure to use. folk - folk.app 2 out of 2 in my CRM list. It's a shame that we get to choose because folk is also so delightful to use. It has a more spreadsheet-y style in certain areas which appeals to me. RowZero - rowzero.io Speaking of spreadsheets, RowZero has become my new favorite product. You don't realize how fast spreadsheets can be when you're using a truly cloud spreadsheet. Some people will say, "Google Sheets is a cloud spreadsheet" and what I realized (thanks to the team at RowZero) is that G Sheets utilizes your computer for all its computational work, so it's kinda slow. RowZero runs everything in the cloud, and it's way snappier than any spreadsheet you've used. Matter - getmatter.com My new favorite reading, read-it-later and archiving companion. I read a ton, so much that I need to spend time researching different products that will make my article reading experience better. And Matter have been doing a great job since I started using it a few months ago. Have a great week! 🚀

What if you could stretch every dollar of your marketing budget further while crafting personalised experiences for your customers? AI and automation can make this a reality for your small business.

What if you could stretch every dollar of your marketing budget further while crafting personalised experiences for your customers? AI and automation can make this a reality for your small business.

What if you could stretch every dollar of your marketing budget further while crafting personalised experiences for your customers? AI and automation can make this a reality for your small business.