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Congratulations to our Leader of the Quarter, Nina Melic!
As Senior Events Manager, Nina exemplifies dedication, delivering exceptional care and meticulous planning for every guest. Her kindness, attentiveness, and unwavering support leave a lasting impact on both guests and team members, making her an invaluable part of our team.
Thank you, Nina, for your hard work, dedication, and commitment to excellence!
Sarah and I arrived at the hotel. I am giving a keynote address on the success principles that empower individuals and organizations to take their journey from great to extraordinary. The staff at the Westin blew us away with their hospitality and aloha. They gave us our keys and sent us on our way. It took us a minute to find the room and when we did, it was marvelous! They gave us the presidential penthouse suite. (Here’s a little tour...)
As a guy who studies the common traits of extraordinary behavior and achievement, one of the traits I admire most is the joy of living between simplicity and extravagance. As many of you know I started my journey living in a Volkswagen Bus, eating food off my Coleman stove and now living in a tiny home on an organic farm. It is incredibly fulfilling bouncing between these two realities.
Having spent time with some of the most successful and wealthy people on this planet, those that can afford and buy all the luxuries one can imagine, I have seen first hand how happy they are with nothing. I know, you’re probably saying, “That’s easy for them, they have everything.” But I can assure that they didn’t always have everything. In fact, many of the truly great visionaries, pioneers and leaders of industry, came from nothing, so they had nothing to lose. They began their journeys from humble beginnings. I have always believed if one can be grateful with little they can be rewarded with a lot.
Besides, life is fickle and we never know what’s around the next corner. So appreciate what you have and always make the best of where you are. Today we’re balling in our suite and in a couple of days, we’ll be back at the farm and I’ll be helping Sarah gather cow poop in buckets to fertilize the garden.
Somedays “You're the shit!” and others “You are in the shit!”
The big question is: Can you enjoy it all?
--
#keynotespeaker#westin#marriott#hospitality#personaldevelopment#successprinciples#ericsaperston
"Hospitality: The Ultimate Team Sport 🏈 💼"
Have you ever considered how our industry mirrors a championship-winning sports team?
💡 From the front desk staff (our defense) keeping everything to the sales and marketing pros (offense) driving revenue and the managers (coaches) strategizing for success—hospitality is all about teamwork.
💡As someone on the field and in the locker room, I've learned that a great hotel doesn't just operate—it thrives when every player knows their role and feels supported.
So here's my question to all my fellow hoteliers:
💡💡What's ONE thing your team has done recently to go above and beyond for guests—or each other? 🎉💡💡
Let's celebrate wins, share insights, and continue raising the bar for our incredible industry. If you feel inclined, share a story!
🌟 Celebrating Our Frontline Teams: The Heart of Our Success! 🌟
In every organization, there are teams that work tirelessly to drive our goals and bring our vision to life. Our frontline teams are the backbone of our operations, serving as the face of our company, delivering excellence day in and day out. 🙌
It’s crucial to appreciate and celebrate these dedicated individuals for their relentless efforts. Acknowledging their contributions not only boosts morale but reinforces the importance of their role in achieving our company targets. When frontline teams feel valued and motivated, they are inspired to continue going the extra mile to serve our customers and uphold our mission. 🌟
Remember, appreciation isn’t just a nice-to-have—it’s essential. It drives:
✅ Higher performance
✅ Greater engagement
✅ Stronger loyalty
✅ A winning culture
Let’s ensure we celebrate the wins—big or small—and recognize the passion that our teams bring to the table every single day. Together, we can create an environment where they feel empowered to deliver their best.
Thank you to all the heroes on the front lines of #elezabypharmacy who make our vision a reality. Let’s keep moving forward together! 🚀
#elezaby#pharmacy ,#retail ,#Egypt#Teamwork#Leadership#Motivation#FrontlineHeroes#Appreciation#CompanyVision
✨ Reflecting on Our Achievements✨
As we reflect on our journey and the continuous progress we have made, we want to take a moment to express our gratitude for the exceptional work accomplished by our teams in the branches upgraded during Q2. Your dedication to serving our esteemed guests has been a true source of inspiration, and your contributions deserve the highest recognition.
🔹Celebrating Excellence : A big thank you to everyone who has gone above and beyond to deliver top-tier service. You are true role models in creativity and excellence.
🔹Appreciating Outstanding Effort : Your commitment to excellence and attention to detail have left a lasting impact on our success.
🔹 Appreciating Dedication: Through your hard work and persistence, we have achieved significant progress in advancing our guest service strategy.
🔹 Acknowledging Contributions: You are the cornerstone of our continued success. We are incredibly grateful for your dedication and persistence.
As always, our guests remain our focus. Please join us in celebrating our collective achievements.
#elezabyPharmacy#TeamAchievements#Excellence#CelebratingSuccess#GuestFocus#YourHealthAndWellnessPartner
"Turning moments into memories, one bite at a time! 🍽 Excited to offer top-tier catering services for corporate events and special occasions. From impeccable presentations to tantalizing flavors, let's make your next event unforgettable. Reach out to discuss how we can elevate your experience! #CateringExcellence#CorporateEvents#MemorableMoments" #royalplaners
We organise MICE & Luxury Industry events across the globe -
My team partners with hotels, venues, DMC's and CVB's - Facilitating meaningful connections with our community of senior event buyers.
🧮 Calculating ROI 🤯
Personal opinion incoming!!
It has to start with a mutual understanding of perceived value and an alignment of expectation between two organisations - Right?
In the business of connecting Hotels with event buyers, the end game is of course, securing an event contract (revenue). But there are a number of factors that lead up to this happening. Some of these factors sit with us and some sit with the paying client... So, it's important to establish a mutual understanding as to where responsibility falls!
Working with some of the best Hotels across the world means that both sides tend to deliver on their expertise!
At M&I we provide:
✅ Genuine advice on the best forums for your business needs
✅ A time saving method of matching your meetings (saving valuable time)
✅ Highly qualified, engaged buyers with budgets and intent
✅ 100 - 320 buyers with £2.5 - 6M budgets to meet with
✅ 25 - 40 guaranteed qualified meetings
✅ A meetings matching method that is forensically detailed
✅ Meeting management and Event organisation that is seamless
✅ An environment expertly crafted to encourage meaningful connection
✅ A dedicated team passionate about delivering exceptional events
Our #Hotel partners provide authentic engagement during the event plus tailored, human, professional follow up...
❤️ The results = Maximum RFP's maximum ROI through business relations that can last for years!
#events#ROI#hotels#incentives#MICE#luxury
🎉 Christmas parties are a great way to thank your team for their hard work.
When organising your festive gathering, consider:
✅ Choosing a venue and theme that suits all employees.
✅ Offering both alcoholic and non-alcoholic drinks.
✅ Including activities that encourage team bonding.
✅ Making attendance optional to avoid pressuring anyone.
A well-planned party is more than just a fun night – it is an opportunity to strengthen team relationships and show your appreciation.
Culinary Innovator | Multi-Unit Operations Expert | Menu & Talent Development Specialist | Champion of Sustainable, Michelin-Level Dining Experiences | Elevating Operational Excellence
2moAwesome work Nina! You are a tremendous asset to every team you join, and constantly work to improve any place you are. 💪