Roy Henley’s Post

Reflecting on our dynamic insights session…     We brought brands and industry colleagues together at Outernet London to explore the risks of underestimating the power of live experiences in maintaining a brand’s cultural relevance.       Our Managing Director, Louisa O'Connor was joined by Natalie Duvall and Clara Biu in a dynamic panel discussion, hosted by our Client Services Director, Natasha Broady where they shared key learnings and tips on how to maximise ROI in a challenging brand landscape.      Insights revealed that cultural relevance is driven by live experiences that:      ➡️  Fuel authenticity to build TRUST - 70% of consumers say they would spend more with authentic brands     ➡️  Cultivate community to build CONNECTION       ➡️  Stimulate emotion to build MEMORIES - 80% of UK and US consumers find that physical experiences create more lasting memories compared to physical products    Most importantly, culturally relevant brands are 2.6 times more likely to experience profit growth. Therefore, by not investing in live experiences, brands risk jeopardizing their success and legacy.       Thank you once again to our amazing partners Outernet London, Ginger Jar Food, Insert Productions and Amarante for helping bring our creative vision to life.       Long live the experience era!        #brandexperience #culture #insights  #seenpresents

Digital transformation is reshaping hospitality. I'm eager to share insights and hear from fellow leaders at The Hospitality Show in San Antonio. Let's catch up in person! Send me a message to schedule a meetup. #TheHospitalityShow #InnovationJourney #Ensolvers #FutureOfHospitality"

Rathyatra : A Corporate Case Study In a corporate context, the Rathayatra festival's principles can be transformative. The emphasis on collaboration, where individuals from diverse backgrounds unite to achieve a common goal, mirrors the corporate need for teamwork and synergy to drive success. Inclusivity is paramount, transcending social and economic barriers, highlighting the importance of fostering an inclusive work environment where every voice is valued. I was reading an article which emphasises on the meticulous planning and execution of the Rathayatra underscore the significance of strategic planning and project management in corporate settings. The festival's longevity and success are testaments to the power of tradition and innovation coexisting harmoniously, encouraging corporations to blend time-honored practices with contemporary strategies. I infer, Integrating these elements can enhance corporate culture, promoting a cohesive, inclusive, and strategically agile organization. By drawing from the rich cultural heritage of the Rathayatra, businesses can inspire unity, inclusivity, and excellence, paving the way for sustainable growth and success. #CulturalLeadership, #CorporateCulture, #Teamwork, #Inclusivity, #StrategicPlanning, #Rathayatra, #LordJagannath, #CommunityEngagement, #CorporateValues, #SustainableGrowth, #CulturalHeritage, #OrganizationalSuccess

As some of you eagle-eyed folks may have noticed, earlier this year, I made the move to an in-house recruitment role with the outstandingly awesome team at Jones Knowles Ritchie (JKR). Those who’ve worked with me know how passionate I am about DE&I and creating opportunities for everyone. Yesterday, we took a moment to step away from the fast-paced studio life to dive deep into these values during an all-agency DE&I conference. Our focus? How to be Cultural Explorers with a growth mindset—both in our work and as we navigate the world. We kicked things off with an inspiring keynote from Gerard Crichlow who shared insights on Cultural Intelligence: The New Frontier of Brand Innovation in the Post-Social Media Era. His perspective on how brands can adapt and evolve in this changing landscape really hit home. Then we split into groups (in person and online) for workshops, where we got to reflect on how we approach cultural immersion—whether it’s in the work we do for our clients or in our own lives. It was eye-opening to explore the ways we can bring even more inclusivity and curiosity into our creative processes. The day wrapped up with a brilliant panel discussion with Fouad Hammoud ACD at AKQA and our very own CD Christopher Sharpe, delving into why cultural intelligence is such a crucial ingredient for the creative industry today. If you haven’t listened to Fouad’s podcast on this, you’re missing out but I've popped a useful link here: CULTUR=D Days like this remind me why I value working at JKR so much. Not only are we committed to creating world-class work, but we’re also leading the way in fostering an inclusive, thoughtful, and culturally aware workplace. It’s moments like these that make me so proud to be a part of this journey & a HUUUUUGE thank you to the team who made this happen  🙌 #Culture #DEI #CulturalIntelligence #GrowthMindset #BrandInnovation #JKR #CreativeIndustry

A while back, I had the chance to speak with Luke Graham of Pi Labs VC and share something that’s been on my mind for many years (thank you for the opportunity!). I feel the need to voice it now, more than ever: hospitality is not just a real estate business, it’s about people. We’ve lost sight of what makes this industry unique, and it’s time to bring the hospitality back. In fact, the entire real estate world could learn so much from the hospitality world and its focus on the human experience. In my work on over a hundred hospitality projects, I’ve seen two types of investors: those who cut costs at the expense of talent and guest experience, and those who strategically prioritise both, driving not only economic success but also long-term value for employees and guests. At FlairMakers, we're passionate about supporting the latter, empowering hospitality businesses to optimize operations without sacrificing the well-being of their teams or guests. By leveraging enabling technologies, fostering positive workplace culture, and focusing on the human experience, the future of hospitality real estate can truly thrive. Thank you, Deloitte and McKinsey & Company, for your insights into how customer-centric strategies boost profitability and loyalty. Together, we can build a more dynamic, people-centered future for the hospitality industry – one project at a time. #Hospitality #RealEstate #CustomerExperience #HospitalityTalent #Leadership #FutureOfWork #FlairMakers

2025: Elevating Moments, Redefining Excellence A new year invites us to dream bigger, to create experiences that go beyond the ordinary. In 2025, Bespoke Celebration continues to set the standard for premium, tailor-made services that transform special moments into timeless memories. In 2025, the demand for personalized, premium services continues to grow. Clients seek more than just celebrations; they desire curated experiences that resonate with meaning and authenticity. This is where our expertise shines: ✔️ Designing celebrations that reflect individuality and sophistication. ✔️ Delivering seamless service that ensures every moment feels effortless. ✔️ Elevating milestones into artful experiences that linger in memory. As we step into this new chapter, we’re honored to continue crafting moments that speak to the heart and stand apart in their refinement. 📩 Let’s begin your next extraordinary chapter. Connect with Bespoke Celebration to explore how we can bring your vision to life in 2025. #BespokeCelebration #2025Experiences #RefinedService #CelebrationsReimagined

Unleashing Potential at Les Roses Real Estate! What an inspiring journey joining hands with the wonderful Susana Garcia del Toro and her incredible team at Les Roses Real Estate! We embarked on the path of crafting a vibrant culture that truly embodies their purpose: crafting exceptional lifestyles! At Les Roses, it's not just about buildings and properties; it's about creating experiences that resonate and inspire. By aligning the values, we’ve set the stage for a culture where innovation leads, excellence thrives, warmth radiates, and success is orchestrated. (yes; these words are at the heart of their values). Remember, your culture is the heartbeat of your organization. It’s the spark that unleashes individuality and opens doors to endless possibilities. When every team member embraces and energizes the culture, it becomes a powerful force that drives success and fosters transformation, growth, and optimization. So, how powerful is your culture? Is it a living, breathing part of your daily operations, or just a plaque on the wall? Let’s make sure it’s known, owned, and energized by all! 💪✨ #LesRosesRealEstate #CraftingCulture #PurposeDriven #Innovation #Excellence #Warmth #Success #UnleashingPotential #TeamSpirit #mrtconsultants #greatnessisnowhere #culture #mindset #realestates #tadmure #winning #leadership #legacy #luxury

I highly recommend Rosa of Amor Di Corpo to enhance any retreat experience. She custom designs what she calls a 360 sensory experience. Her services are tailored to compliment your vision of what attendees should feel, know and think. Amazing!!! #VempowersU #LeadershipDevelopment #PersonalGrowth #SignificantLiving

What an inspiring and thought-provoking event! Last week's Insights Summit delivered exceptional perspectives, fueled by the debut of The Independents’ white paper, “Luxury’s Great Reset.” The discussions, expertly moderated by the brilliant Recho Omondi, delved into pivotal topics shaping the future of luxury. Insights shared by industry leaders, including the remarkable Megan Wells, Lissy von Schwarzkopf, Ed Warren, Tracy Romulus, and Heidi Bivens, illuminated how luxury brands can thrive in a changing landscape. Key themes included: ☑️ How luxury brands can act as both broadcasters and publishers to engage audiences. ☑️ The development of luxury IP across multi-format entertainment ecosystems. ☑️ Strategies for leveraging entertainment formats to deepen community connections and brand loyalty. ☑️ Why investing in entertainment content is not just an opportunity but a necessity for future growth. A special shoutout to Megan Wells for her invaluable insights on the future of brands' role in entertainment and culture, which underscored the importance of innovation and creativity in this evolving space. The summit was a powerful reminder of how luxury brands must adapt, innovate, and embrace storytelling to connect with audiences in meaningful, enduring ways. #futureofmarketing #storytelling #retailinnovation

✨ Exciting news is coming your way tomorrow! We’re thrilled to introduce our newest Concierge Packages that are designed to elevate your experience with us. 🌟 Before the big reveal, we want to hear from you! What’s the one thing you look for in a perfect concierge service? 🤔💬 Drop your thoughts in the comments below, and stay tuned for the unveiling! We can’t wait to share what we’ve been working on! #ConciergePackages #ComingSoon #YourFeedbackMatters