Route’s Post

Route just dropped our State of Ecommerce report for 2024. Just in time for Black Friday / Cyber Monday and the holiday season. This thing is full of incredible insights like; - The link between Delivery and Customer Loyalty - Wardrobing - The Psychology of Returns - Black Friday / Cyber Monday Shopping Trends Check it out! #ecommerce #blackfriday #cybermonday #holiday

Customers expect retailers to simplify their checkout processes, as highlighted by expert analysis and consumer surveys. A recent study by PYMNTS Intelligence reveals that 50% of shoppers consider the ease of a store's checkout process when choosing where to shop. Click here to learn more: https://buff.ly/4eiKiuo #retail #industry #news #shopping #checkoutprocess #payments #ecommerce #pymnts #intelligence

Then vs. Now: The evolution of retail. Which shopping experience do you prefer? From bustling storefronts to convenient online shopping, retail has come a long way. #RetailEvolution #BrickAndMortar #Ecommerce #RetailEvolution #BrickAndMortar #Ecommerce #ThenVsNow #RetailComparison #ShoppingEvolution #Storefronts #OnlineShopping #RetailTransformation #ShoppingExperience #RetailHistory #TraditionalRetail #ModernRetail #RetailRevolution #ShoppingTrends #DigitalTransformation #RetailTechnology #ConvenienceShopping #OnlineMarketplace #EvolvingRetail #ConsumerPreferences #RetailInnovation #ShopLocal #RetailChanges #FutureOfRetail #DigitalCommerce #ShoppingHabits #RetailShift #ShoppingChoices #VirtualShopping #RetailJourney

Customers expect retailers to simplify their checkout processes, as highlighted by expert analysis and consumer surveys. A recent study by PYMNTS Intelligence reveals that 50% of shoppers consider the ease of a store's checkout process when choosing where to shop. Click here to learn more: https://buff.ly/3Vy59T0 #retail #industry #news #shopping #checkoutprocess #payments #ecommerce #pymnts #intelligence

Introducing a new feature from HotWax Commerce for June 2024 updates! Retailers often struggle with processing returns or exchanges beyond the standard 30 or 60-day return period, especially on platforms like Shopify that require an Order ID. This was a significant hurdle for a prominent jewelry manufacturer in the USA who wanted to provide exceptional customer service. To address this, HotWax Commerce now supports returns without needing Order IDs. This way, store managers can process returns directly on our platform using just the SKU, allowing for seamless exchanges or store credits. This enhancement ensures a flexible and efficient return process, leading to higher customer satisfaction. With HotWax Commerce, retailers can now offer exceptional service and convenience to their customers. Learn more in our product update here: https://hubs.la/Q02GlWk80 #Omnichannel #Retail #ProductUpdate #eCommerce #Returns

Introducing a new feature from HotWax Commerce for June 2024 updates! Retailers often struggle with processing returns or exchanges beyond the standard 30 or 60-day return period, especially on platforms like Shopify that require an Order ID. This was a significant hurdle for a prominent jewelry manufacturer in the USA who wanted to provide exceptional customer service. To address this, HotWax Commerce now supports returns without needing Order IDs. This way, store managers can process returns directly on our platform using just the SKU, allowing for seamless exchanges or store credits. This enhancement ensures a flexible and efficient return process, leading to higher customer satisfaction. With HotWax Commerce, retailers can now offer exceptional service and convenience to their customers. Learn more in our product update here: https://hubs.la/Q02JgJvr0 #ShoppingandtheRetailIndustry #Ecommerce #Retail #OmniChannel

Online shopping has revolutionized the customer experience, and it's even helping retailers with their in person stores! With Algolia's AI-powered search, we are making the online shopping experience even better! Find out more about how online shopping is saving brick-and-mortar stores in Kate King's recent Wall Street Journal article here:

Our speakers shared valuable insights on this last edition of the Zest Webinar. If you missed it, you can click the link below to watch the full webinar. https://lnkd.in/dtRsQK9E #payment #shopping #ecommerce

How can brick-and-mortar stores compete with their online retailer competitors? If your main operations are in a physical store, your team should focus on building a unique customer experience in person. Check out these tips: #OnlineRetail #BrickAndMortar https://lnkd.in/gxZvFZJt.

In 2023, return rates decreased to 5% following an unusually high rate in 2022. This improvement reflects retailers' efforts to address customer concerns by providing clearer information about discounts and return policies. By enhancing transparency, businesses were able to reduce the likelihood of returns and improve the overall shopping experience. #blackfriday #amazonday #AmazonPrime #cybermonday #MobileCommerce #OnlineShopping #DigitalMarketing #eCommerce #BusinessGrowth #OnlineSales #DigitalCommerce #TechTrends #OnlineShopping #RetailTrends #DigitalSales #FutureOfRetail #eCommerce #RetailTrends #OnlineShopping #BusinessGrowth #EcommerceSafety #FraudPrevention #OnlineShopping