🌨️ When Life Gives You Snow, You Focus on Relationships! 🍗🔥 As the snow piled up in Erie, PA for the team last week, they decided to lean into the moment—Abbas Raza led us straight to a spicy bonding session over some incredible tandoori chicken. (His official welcome present was a 1ft of snow in ERIE) ❄️ The food warmed us up, but the real heat came from the conversations, laughs, and connections we shared. And here’s the lesson: relationships matter. 🤝 In the insurance world, client retention is about more than just renewals—it’s about building trust and showing up for your clients, even when it’s not about the business. Just like strong teams, strong client relationships thrive when you: ✅ Go beyond the transaction – Take time to know your clients as people. ✅ Create memorable moments – Personal connections strengthen loyalty. ✅ Show consistency – Being there (even when it’s unexpected) builds trust for the long haul. When clients feel valued, they don’t just stick around—they grow with you. So, ask yourself: how are you showing up for your clients beyond the paperwork?
Max P. Smith
2w
The food was good but the conversations were Priceless. Successful week and we just made it out of there without getting snowed in Colby Tunick, PMP Abbas Raza
Oh my gosh this meal looks amazing. Indian is my fave