Ramsha Hashmi’s Post

One may be the loneliest number, but it is the only one that counts when checking out online. This we know as shoppers, and this we know from going around the world and talking to merchants about why there is a lot of interest but not enough execution.    Part of the execution challenge is how to make one their favorite number. With support from Mastercard, our Online Merchant Checkout Innovation Report 2024 examines the source of confusion, and how eCommerce merchants can overcome conversion challenges. It's all right here: https://lnkd.in/ewQawGpX

Creating a seamless shopping experience is key, but e-commerce merchants face the challenge of return fraud – when items are returned that don't qualify or weren't bought in the first place. High return rates only add to the struggle. Read more: https://buff.ly/3VL0D3F #Ecommerce #RetailChallenges #ReturnFraud #EvansInsider

#InsightTuesdays: If you’re into #ecommerce and digital payment solutions, the room for error is growing increasingly smaller in the region, where customers buy online more than ever but name payment security as the key loyalty driver. Dig deeper into this trend and more in checkout.com’s 4th annual Checkout.com #MENA e-commerce report here 👉 https://lnkd.in/dytRWAKC

🎄💳 Did you know? - 4 in 10 shoppers abandon their carts if their preferred payment method isn’t available. - 76% of consumers decide on Buy Now, Pay Later before making a purchase. - Offering BNPL early increases basket size, with 27% of shoppers buying higher-priced items and 26.7% paying full price instead of waiting for a sale. - 43% of consumers choose retailers based on their financing options! 💡 Takeaway for retailers: Offering diverse payment methods = Winning customer loyalty! ✨ #eCommerce #HolidayShopping #DigitalPayments #CustomerExperience

What drives shopper behaviour at checkout? And what are ecommerce merchants doing to cater to shopper demands? Our new report surveyed 300 ecommerce brands and 1,000 shoppers to find out. 🚫 Almost 7 in 10 merchants suffered card-related outages last year 🤝 25 to 34 year-olds are most likely to try a new payment method 🥇 Reducing costs is the top priority for merchants. Driving sales is next ⚡ 84% of shoppers expect refunds in a week or less Explore all the seismic shifts shaping the future of payments in Change at the checkout 2025. 👉 Download the report here: https://okt.to/1v4CE5 #ecommerce #payments #Paybybank

Personalisation is key to a successful loyalty program, but are you meeting customer expectations? A 2024 Adyen study reveals 26% of shoppers want faster in-store experiences and 56% prefer self-checkout, but only 12% of retailers offer it. Online, the gap is still present with just 17% enabling one-click checkout. So in this instance ‘personalisation’ means the ability for the brand to create a shop and purchase experiences that is optimised for returning, known customers. Allowing your loyal members to skip the normal lookup, payment card, tap, print receipt process that your ‘off-the-street’ unknown customers need to go through.  This differentiated approach means that your customers feel like they are invested in your brand via their ‘account’ with you, which may encourage them to walk past a competitor where they do not have such status. #retail #study #loyaltyprograms

…and retail isn’t part of the JROC VRP use cases. Usual caveats, a PISP being pro Pay By Bank isn’t surprising, but there is at least a use case worth exploring here. #paybybank #openbanking #retailpayments #ecommerce

Hey E-commerce Merchants! 🚀 Struggling with high cart abandonment rates and lower conversion rates? We’ve got the perfect solution for you! 🌟Paytring Quick: The ultimate tool to streamline your checkout process and boost sales. Here's how we tackle these challenges for you: ✅ Auto OTP login for seamless authentication ✅ Pre-filled address fields for a frictionless experience ✅ Multiple payment modes to cater to diverse customer preferences ✅ Utilize multiple gateways to ensure optimal transactions ✅ Tempt customers with enticing coupons and discounts ✅ Offer COD (Cash on Delivery) with an optional surcharge for added flexibility Smoothen your checkout process with Paytring Quick. 👉 Learn more at www.paytring.com #ecommerce #cartabandonment #customerexperience #paymentsolutions #paytringquick

📈 25% of customers will abandon the checkout process if they can’t trust an e-commerce site with their credit card information. Ensuring a secure shopping experience is fundamental. Displaying secure checkout indicators and offering a variety of secure payment options instills confidence in the safety of transactions. Providing clear contact information alongside accessible support options reassures customers that assistance is readily available should they need it.

Cart abandonment is a huge issue for digital retailers. Out of 100 customers who “add to cart,” fewer than 30 actually complete the purchase 💸 According to Baymard data, about half of the shoppers who create carts proceed to checkout. These shoppers have a higher intent to purchase, so the real problem is "checkout abandonment" and not "cart abandonment." 🔍 What happens at checkout? Let’s dive in and find out how to turn those almost-sales into completed purchases: https://hubs.li/Q02HHMQ40