Arjan Toor, CEO Health, joined an Oliver Wyman podcast where he discussed the health insurance landscape and industry trends in Asia Pacific. He outlined new health opportunities, the importance of customer centricity and what he predicts for the future of the industry. Click here to listen to the podcast: http://spr.ly/6044tHfq4 #NextPrudential #EveryLifeEveryFuture
Interesting
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1moArjan, Your discussion on the evolving health insurance landscape in Asia Pacific was enlightening. I particularly appreciated your emphasis on customer-centric innovation and the transformative role of digital health platforms. The integration of AI in claims processing, as highlighted in your interview, showcases Prudential's commitment to operational efficiency and enhanced customer experience. It's impressive to see such forward-thinking approaches in action, especially as tech giants like Google Health are driving advancements in health data integration and AI diagnostics. Considering Prudential's advancements in digital health, how do you envision platforms like Pulse evolving to meet the diverse healthcare needs across different markets in Asia and Africa? Could innovations from tech leaders like Google Health serve as inspiration or partnership opportunities? Given the advancements by Google Health in areas like AI diagnostics, health monitoring, and data interoperability, how do you see their innovations influencing the health insurance ecosystem?