💡 How often do you walk into a supermarket craving fresh bread and milk, only to be greeted by empty shelves? ❓
That’s exactly what happened when Woolworths' Warehouse Management System upgrade went south in Southeast Queensland. 🏪🍞🍏🍗
Faulty Warehouse Upgrade Leaves Australia's Woolworths Shelves bare. Recently, Woolworths across Southeast Queensland experienced a significant problem. They reported a shortfall of fresh products such as bread, milk, fruits, and poultry. Why? Their Warehouse Management System (WMS) upgrade didn't go as planned. 🤯 A WMS is basically the digital brain that helps a business keep track of the stock in its warehouse. When an upgrade to this system goes wrong, it can cause big disruptions. In Woolworths' case, it led to shortages in many of their stores. 🏪 Problems like these remind us of the importance of effective handoff between systemic, functional integration and emphasis on handoff strategies.. What are some checklists for a Project Manager to drive this to success?
Here are a few quick takeaways 👇
1️⃣ Develop Cutover Strategies: Plan every step and ensure all stakeholders know their roles. 🗂️📋
2️⃣ Implement Rollback Plans: Have a fallback plan ready to revert to the previous system if needed. 🔄🔙
3️⃣ Mitigation Steps: Identify risks and prepare mitigation strategies. 🛡️📦
4️⃣ RICA: Continuously monitor and assess risks to prevent minor issues from escalating. 🚨🔍
5️⃣ Conduct RCA: Perform a thorough Root Cause Analysis to understand and document the failure for future improvements. 📝🔧
What else do you think is crucial?🤔
#SupplyChainMangement #TechnicalProjectManager #WMS
Fantastic to be contributing a small part in the project achievements to date. Great animation!