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#Nowhiring Customer Relationship Management (CRM) Executive MilesWeb Internet Services Pvt Ltd For details please refer the Job Description Job description CRM Customer Relationship Management (CRM) Executive is responsible for taking care of a company's customers. Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone. Customer Relationship Management. Handling Customer Query regarding the product. Coordinating with clients from the time of allotment to possession. Ensuring timely execution of agreement to sell & allotments. • Handling Transfers, Addition & Deletion of applicant name. To achieve maximum Customer Satisfaction, handling customer grievances, maintaining long term relationship. Responsible for sending demands and reminders to the customers, collection of dues, monitoring the outstanding & meeting collection targets. Responsible for responding to all customer communication (written and calls) etc. Able to handle the entire CRM process. (from post sales to handling over) Ensure Customer delight & experience at all levels of Customer Interfaces Build custom segments and journeys to improve retention across segments; Build custom journeys for activation of users using CRM channels Developing and nurturing relationship with new and existing clients. Providing best possible solution to customer.. Share your updated resumes on rushabjadhav.hr@milesweb.com #hiring #nowhiring #CustomerService #Customerretention #Negotiationstrategies #CRMsoftware #Enquirymanagement #Customersatisfaction #Resolveconflicts #Coordination

How Bots and Virtual Platforms Streamline Lead Qualification, Follow-Up Processes, and Customer Engagement in Real Estate In the fast-paced world of real estate, efficient lead management is crucial for success. With the advent of bots and virtual platforms, real estate professionals can now streamline lead qualification, follow-up processes, and customer engagement like never before. Streamlining Lead Qualification: One of the most significant advantages of using bots in real estate is their ability to collect and analyze data automatically. When potential clients interact with real estate websites or virtual platforms, bots can gather essential information. Enhancing Follow-Up Processes: One of the key challenges in real estate is maintaining consistent follow-up with potential clients. Bots can automate follow-up communications by sending personalized messages, updates, and reminders to leads. This automation ensures that no lead falls through the cracks and keeps potential buyers engaged throughout the decision-making process. Performance Tracking:  Bots can track the performance of marketing campaigns and property listings in real-time. Agents can monitor metrics such as click-through rates, time spent on listings, and conversion rates to understand what works and what doesn't. This performance tracking allows for continuous optimization and improved results. The integration of bots and virtual platforms in real estate is revolutionizing how agents qualify leads, follow up with potential clients, and engage with customers. Embracing the technologies is essential for staying competitive and delivering exceptional service in the modern real estate market. . . #realestatesoftware #venturecaptalists #realestate #metaverse #crm #erp #enterpreneur #propy.ai #hyderabad #india 

Sales ka Gyaan - #CRM (Customer Relationship Management) As a Head of Sales, I can’t stress enough how a #CRM isn’t just a tool—it’s the lifeblood of a thriving sales team! Let me walk you through why it’s a total game changer 🔥 1. With CRM, we’re not just logging #sales. We’re gathering key insights into our customers—what they like, when they buy, and what they need. This allows us to deliver #personalized pitches that hit the mark every time. 2. Time is money, right? CRMs automate routine tasks like sending follow-up emails, updating lead status, and scheduling meetings. This frees up my team’s time to focus on the high-impact stuff—closing deals. 3. Keeping existing customers happy is way more profitable than constantly finding new ones. CRM helps us maintain that strong connection by tracking every interaction, so nothing falls through the cracks. Happy customers = repeat business + referrals 💪. 4. CRMs don’t just manage leads—they nurture them. Automated #workflows ensure every lead is followed up at the right time, meaning more conversions and fewer missed opportunities. It’s like having a personal assistant for the #sales team. 5. Numbers don’t lie! With CRM analytics, we get insights on what’s working and where we can improve. This helps us hit sales targets more consistently and adjust our strategy based on real-time data. No more guessing! 6. #Sales, #marketing, #customersupport—everyone’s on the same page. With CRM, the entire team works together like a well-oiled machine, ensuring every interaction is meaningful and aligned to our goals. Now, if you're wondering about the best CRM platforms here in India, let me highlight a few winners 🏆: #ZohoCRM: Great for small and medium-sized businesses, offering everything from lead tracking to sales automation. It's powerful yet easy to use. #FreshworksCRM (formerly Freshsales):** Intuitive, AI-driven, and perfect for prioritizing leads that are ready to close. I love how it keeps the team organized and focused on high-value opportunities. #LeadSquared: Ideal for high-volume sales sectors like #education and #realestate. Their automation features are a real time-saver! #SalesforceIndia: While it’s a global name, it’s just as impactful in India, offering an all-in-one solution for businesses of all sizes. CRM helps us work smarter and build relationships that last. Once you integrate it into your sales process, there’s no going back. Your team will thank you, and your numbers will prove it 📈! #sales #job #hiring #salesjob #edtech #manager #crm #narenderchaprana

SALES SUCCESS REDEFINED: Transforming SIBUR's Sales Funnel and Customer Engagement Discover how we revolutionized SIBUR's sales processes and customer interactions by implementing a cutting-edge CRM solution. Our innovative approach transformed their sales funnel, automated key tasks, and empowered their marketing team to drive growth. Sales Funnel Optimization • Implemented a comprehensive "sales funnel" to track every stage of the deal process, from lead generation to final contract signing • Automated deal creation and pricing calculations within the CRM, streamlining operations and reducing errors • Enabled proactive demand generation by allowing customers to create deals in advance, facilitating sales and production planning Customer Engagement Enhancement: • Integrated multiple channels into a single platform, providing a seamless customer experience • Introduced advanced analytics and reporting capabilities, empowering data-driven decision-making and personalized customer interactions Marketing Empowerment • Implemented lead generation functionality, seamlessly transferring leads to sales teams for follow-up • Enabled the collection of valuable customer data, including potential sales volumes and goals, to enhance marketing campaigns and drive targeted outreach Additional Features: • Developed a tailored solution for international markets, including complex tax calculation processes • Created an online store with personalized customer dashboards, providing real-time access to transaction status, product information, and account details Results • Significant increase in active clients and new leads, boosting revenue generation • 100% of sales and customer management conducted through the CRM, enhancing transparency and efficiency • Reduced Time to Market (T2M) metrics, accelerating business growth • Improved customer satisfaction and loyalty, driving repeat business and positive brand perception Conclusion Our partnership with SIBUR showcases the transformative power of a well-executed CRM solution. By understanding their unique business challenges and implementing innovative technologies, we empowered SIBUR to achieve remarkable results. Are you ready to transform your sales processes and customer engagement strategy? Contact us today to schedule a consultation and unlock the potential of a customized CRM solution tailored to your business needs.

Super Easy-to-Understand CRM Acronym Dictionary for newbie B2B Sales Part 1 ABC: "Always Be Closing" is a phrase that shows the determination of sales to close the deal by "doing everything to close." It sounds good, but trying too hard can be excessive ABM: "Account-Based Marketing" is a method of approaching customers specifically, like a sniper. Sales identify specific target customers and approach them with the most personalized message for that customer AE: "Account Executive" is a sales position used extensively in the US. Note, this is a hunting position—focusing on finding new customers—not farming like AM AM: "Account Manager" is a sales team role in companies that sell services to customers, not products. AM in Vietnam often follows a business opportunity from the beginning until the project is deployed and implemented, while AM abroad only handles the post-sales step BANT: "Budget, Authority, Needs, Timeline" are four factors used in screening business opportunities. Specifically: "Budget," "Authority," "Need," and "Expected time of purchase." B2B: "Business to Business." This is a sales model that sells to other businesses; in other words, the business/company is the "customer." B2C: "Business to Consumer." In contrast to B2B, the customer in this model is the end consumer. In addition, there are many models such as B2A (agent), B2E (employee), B2B2C (combining both Business and Customer)… BD: "Business Development" is the team that creates leads (specifically MQL) and then transfers them to the AM or Sales team to close the deal. CDP: "Customer Data Platform" is an application that performs many functions related to customer data: gathering, cleaning, identifying, synthesizing portraits, grouping, interacting, and analyzing. The ability to collect anonymous customer data and connect it to identified data is a signature feature of CDP. CRM: "Customer Relationship Management" is an application that supports customer interactions, including three main pillars: Marketing, Sales, and Customer Service. Many companies in Vietnam still confuse CRM with Customer Service CX: "Customer Experience" — customer experience. CX implies a customer-centric approach, making customer experience a key factor D2C: "Direct to Consumer" means directly approaching customers who are end consumers. Instead of selling indirectly through distribution channels or partners, selling directly through e-commerce or showrooms is considered D2C. D2C is considered a shifting trend because it brings more data DMP: "Data Management Platform" is an application that records the behaviors and digital interactions in the internet environment of anonymous customers. Although DMP does NOT have identifying data, DMP is still on the decline due to many technical barriers in data collection DT or DX: "Digital Transformation" is a term that refers to the digital transformation trend. In recent years, the weight of CRM often accounts for 50% of a DT project

Customer Relationship Management (CRM) Software Transforming Customer Relationships: The Comprehensive Power of CRM Software Customer Relationship Management (CRM) is a business strategy focused on improving interactions with customers. It involves using technology and processes to gather, analyse and leverage customer data to enhance customer satisfaction and loyalty. CRM Systems: Salesforce: A leading CRM platform with a wide range of features and integrations. HubSpot: A popular CRM and marketing automation platform known for its user-friendly interface. Zoho CRM: A comprehensive CRM solution with a focus on affordability and ease of use. Microsoft Dynamics 365: A CRM platform integrated with Microsoft's other business applications. Services Provide by Percept  Infosystem  For CRM Software   Customer Data: Collecting and organizing information about customers, including their contact details, purchase history, preferences, and interactions. Customer Interaction Management: Tracking and managing interactions with customers through various channels like email, phone, social media, and in-person encounters. Sales Force Automation: Automating sales tasks and processes to improve efficiency and productivity. Marketing Automation: Personalizing marketing campaigns based on customer data to increase relevance and effectiveness. Customer Service Management: Providing efficient and effective customer support to address inquiries and resolve issues promptly. Benefits of CRM: Improved Customer Satisfaction: By understanding customer needs and preferences, businesses can deliver personalized experiences that exceed expectations. Increased Customer Loyalty: Building strong relationships with customers can foster long-term loyalty and repeat business. Enhanced Sales Effectiveness: CRM tools can help sales teams identify potential customers, track sales pipelines, and close deals more efficiently. Improved Marketing Campaigns: Personalized marketing efforts based on customer data can generate higher ROI and better results. Better Decision Making: Access to customer insights can inform strategic decisions and drive business growth.                  For more Details call Contact No: 9096401766 Email id: aachalpercept13@gmail.com Address:20/2,Akar Builders,Opp-Dalal Nuesing home,Near Byramji town,Sadar Nagpur-440001     #PerceptCRM #CRMExcellence #CustomerSuccess #SmartCRMsolutions #CRMInnovation #StreamlineWithPercept #CRMOptimization #CRM #NextGenCRM #TransformYourCRM #PerceptInfosystem #Software

Digital Transformation in Sales Digital transformation in sales refers to integrating digital technologies and strategies that improve sales processes, enhance customer experiences, and drive growth. It involves adopting tools such as CRM systems, analytics platforms, social media, automation, and AI-powered solutions to streamline sales and achieve better results. Keeping pace with the digital transformation is critical to staying competitive in today's super-fast-paced and ever-changing market. Improved customer engagement One of the key benefits of digital transformation in sales is the ability to enhance customer engagement. By leveraging digital platforms, businesses connect and interact with their customers in more meaningful ways. Sales teams use social media channels to build relationships, establish trust, and gain insights into customer preferences. Chatbots and other AI tools automate customer support and communication, providing round-the-clock assistance. These capabilities enable businesses to reach a wider audience, personalize interactions, and provide a seamless customer experience. Enhanced sales processes Digital transformation helps organizations optimize their sales processes for improved efficiency and effectiveness. Sales teams use customer relationship management systems to track leads, manage contacts, and analyze sales data. These AI-powered analytics tools provide real-time insights into customer behavior and sales performance, allowing sales reps to make data-driven decisions and streamline repetitive tasks, freeing up their time to focus on building relationships and closing deals. Predictive analytics Predictive analytics has become a game-changer in sales. By analyzing vast amounts of data from multiple sources, businesses can predict customer behavior, identify trends, and anticipate market shifts. This insight helps sales teams identify potential leads with high conversion probabilities, personalize their sales strategies, and target the right audience at the right time. Predictive analytics helps businesses accurately forecast sales, optimize pricing, and align resources. Continuous learning and development Digital transformation drives continuous learning in sales teams via online platforms and AI-powered training. This helps reps upskill, adapt, and stay ahead in the evolving sales landscape. Digital transformation is revolutionizing sales, changing how businesses engage customers and close deals. A successful digital strategy will help businesses achieve long-term growth in the competitive sales landscape. . . . . #DigitalTransformation #SalesTech #CustomerEngagement #PredictiveAnalytics #ContinuousLearning #SalesAutomation #AIinSales #CRMIntegration #SalesTraining #MarketInsights #DataDrivenDecisions #SalesPerformance #OnlineLearning #SalesStrategies #BusinessDevelopment #SellingLikeAPro #ConnectingLikeAPro #ProfessionalTraining #CommunicationTraining #LeadershipTraining #SalesTraining

We are hiring a CRM Manager! If you are interested and have great experience in the CRM field, follow the link to apply #CRM #CustomerRelationshipManagement #CustomerExperience #SalesAutomation #BusinessSolutions #CustomerRetention #CRMSoftware #SalesEnablement #CustomerEngagement #CRMStrategy #DataManagement #CustomerService #LeadGeneration #MarketingAutomation #SalesCRM #CustomerJourney #CRMAnalytics #CustomerSupport #CX #SalesProcess

Every touchpoint in the sales journey is a critical opportunity to connect with potential customers. But without a centralized approach, valuable leads can slip through the cracks. Padah's CRM Center of Excellence (COE) bridges the gap between marketing, sales, and customer success, ensuring a seamless journey for both your leads and your business. Here's how we optimize every stage: AWARENESS: We help you cut through the noise by leveraging customer data and industry trends to create targeted content that resonates. Plus, we develop lead capture forms within your CRM (Freshworks/Zendesk) to automatically collect valuable lead data for better qualification. INTEREST: We recommend website optimization strategies to capture visitor interest and convert them into qualified leads. Additionally, we integrate marketing automation tools with your CRM to nurture leads with personalized email sequences and content relevant to their specific needs. EVALUATION & DECISION: We analyze customer data to tailor sales demos and consultations, addressing each prospect's unique challenges and business goals. Plus, we utilize CRM automation to send follow-up emails with relevant resources and information after demos, maximizing your chances of closing the deal. RETENTION: We develop personalized onboarding plans and training materials within your CRM (Freshworks/Zendesk) for new customers. Furthermore, we utilize CRM data to identify potential churn risk and proactively address customer concerns, ensuring satisfaction and long-term loyalty. Contact Padah today if you wish to unlock the full potential of your CRM and transform your sales journey. #CRM #SalesJourneyOptimization #CustomerEngagement #Padah #PadahSolutions