Piyush Agarwal’s Post

Name: How to boost your revenue with open source | Piyush Agarwal posted on the topic | LinkedIn
Uploaded: 2024-08-15T14:25:01.130Z
Duration: 1 min 41 s
Channel: Piyush Agarwal

Piyush Agarwal

Co-founder, Reo.Dev | Prev: Co-founder, Scholr (Acquired by BYJU'S) | IIT Kharagpur

4mo

Your open source community is a goldmine for uncovering revenue opportunities. By closely monitoring user behavior, you can identify key signals that reveal where they are in their evaluation journey, enabling you to craft targeted outreach that guides them towards becoming paying customers. In our latest episode of 'The Modern DevGTM Brew', Neel Pattani, Director of Revenue and Business Ops at Appsmith, shares invaluable insights on how to boost your revenue pipeline by leveraging the power of an open source community. Link to the full episode in comments below.

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The open source essentially you have access only a subset of the total users when you're enriching data and reaching out to them from an outbound lens. The tradeoff here being more people are using it, you just don't know who they are. So if you make it a little bit more tactical, I think first would definitely be setting up a community where you can bring these developers into a fold and engage with them. Now that could be like a customer, like a community portal that we have at apps with for our open source edition. It could also be Slack, Discord. To be able to run and manage these communities and then. The next step is to add content like your documentation should be so much on point that they are able to self-serve their issues and clarifications. Self-serve nature of OS doesn't have to stop at sign up once they're into the product, if the documentation quality is such that they can go and read and figure it out for themselves. If they encountered either an issue or they have a question that really will speak to the way they're using the product without having to reach out to your support team, right. So I think that becomes a very important part of how you are managing this community. What resources are you providing? So I don't, I don't get an overall level. I would say that developer resources that you have for your open source edition need to have really high quality and need to be usable, readable and tactical enough for anybody to go and solve whatever they're looking for, right? So that's first, on an overall basis, a segue to monetization because that establishes brand, that establishes credibility.

Piyush Agarwal

Co-founder, Reo.Dev | Prev: Co-founder, Scholr (Acquired by BYJU'S) | IIT Kharagpur

4mo

Link to the full episode: https://youtu.be/r3Qwk0s8ZvM

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