It was great to join leading thought leaders and innovators at the FT Global Banking Summit last week in London to explore how AI is reshaping the financial industry at its “core.”
Here is a quick recap of some thought leadership coming out of Financial Times's FT Live #2024GlobalBankingSummit held last week in London. Among the many thought-provoking topics, a common theme that threaded almost all sessions is technology in banking. Although most experts agree that progress in tech advancement in banking has mostly been focusing on risk management and regulatory compliance, a big space is open for automation innovation that can significantly elevate customer experience. Piermont Bank Founder & CEO Wendy Cai-Lee said: The integration of AI and innovative tools isn’t just about operational efficiency; it’s about reshaping the customer journey, enhancing risk management, and fostering resilience in a rapidly changing landscape. Read more at Piermont Insight: https://shorturl.at/rc8PE #AIBanking #inclusivity
