Oxford Global Resources’ Post

For this weeks meet the team, another Young member 😎 : Ivor Young Position : Business Development GS Four Year Degree course in Administration & Marketing (College of Marketing & Design) Career highlights include: Tied Branch Agent - EBS  Sales Manager - Business Print Head of Community - Workhub Stay at home Dad Family & friends , Charlie my dog, pints and rugby - not always in that order Working with Align "The energy, drive, intelligence that Aidan and the Align team have makes them a pleasure to work with. I don't always understand what they talk about (Rizz?) or even agree with the sport they support (Rugby is clearly the superior choice) but I must admit I have learned a great deal from them all. The future is indeed bright." Ivor's Sales insight: “Keep it simple, always be polite, make sure you are clear and precise in what you say and always thank people for their time. You are not guaranteed a sale every time you reach out to someone but you can plant a seed and leave a good impression. You never know what comes out of a good conversation. Oh and always be closing!"

A vulnerable and exciting update for my network: A little over a year ago, when I joined The Admin Effect as their Chief Marketing Officer, I stepped out of my comfort zone and really put my imposter syndrome to the test. I could confidently tell an office how many seminars they would need to hold to meet their growth goals for the year. I could identify gaps in branding and deliverables for a company, create and execute a social media calendar, and organize a client events schedule. However, I had no idea what Firelight was. I didn't know what a replacement application entailed. I didn't fully grasp the difference between a carrier and a custodian. The only thing I knew about a Roth IRA was simply that I had one. And don't even ask me to explain the difference between qualified and non-qualified funds. The list goes on... I share this because, in a matter of months, with the guidance and support of our incredible team, I learned what Firelight was (spoiler: it's not the song by Owl City). I learned the significance of IRA types in applications, and the difference between qualified and non-qualified funds. This knowledge allowed me to develop effective case management training, forecast how many applications our team can complete in a day, and streamline money movement timeframes and strategies. Let my experience during the past year be a testament to the true power of The Admin Effect. Our service offering, and ESPECIALLY our training program, was created with the framework that I followed to get to this point, and that our team has followed as well. A special shoutout to our Leadership Team for pushing me toward this opportunity and giving me the grace and confidence to take on this new role. I love what I do, and I feel lucky to be able to do it every day. Cheers to an exciting year ahead! 🥂

In 2024: -January: I received the news that I achieved Pinnacle Club status for 2023. -February: I attended an exceptional Sales Kick Off in Minnesota, where I connected with a remarkable group of professionals. -March: I graduated with a Masters Degree. -April: I enjoyed an all-expenses-paid trip to Curacao as a reward for reaching Pinnacle Club status, creating unforgettable memories. -May: I Received news that the role I cherished for the past two years would be dissolved, necessitating adaptation to a new role or departure from the company. Upon hearing this news, I experienced a mix of fear and disappointment, especially after experiencing some of the most fulfilling months of my adult life. However, I refused to let this unfortunate news paralyze me. Instead, I sought clarity by asking pertinent questions and initiated discussions within my professional circles. These conversations led to valuable insights and opportunities. Though daunting, stepping into an uncertain future is a prerequisite for growth. I am determined to embrace this change and explore the new opportunities it brings.

🌟 Employee Spotlight: Meet Jack Renfroe🌟 Join us in celebrating the dedication and hard work of our August Employee Spotlight! Read on to learn more about Jack: 👏🎉 🚚 How long have you been with Bay & Bay? • I have been with Bay & Bay since October 24th, 2022. 🚚 What drew you to the transportation industry? • Transportation and logistics are essential components of the economy, commerce, and society as a whole; every individual involved in the supply chain contributes significantly. I have grown and been taken out of my comfort zone. There is opportunity, countless lessons that are learned, challenges that push you beyond your limits, and the demand for transportation services increases with population growth, urbanization, and economic development. 🚚 What position did you start in, and how did that help you get to where you are now? • I started as a carrier sales representative, and I am still a carrier sales representative today at a level II. Starting as a carrier sales representative I helped me get to where I am at today because it helps you with building relationships that last as well as developing negotiation skills 🚚 What do you enjoy most about Bay & Bay? • What I enjoy most about working at Bay & Bay is the opportunities that are present here and in the industry. I also enjoy that every day is fast-paces, new, and exciting. I am constantly learning new things and growing on as an individual and professional. The culture is very upbeat and fun as well. 🚚 What do you like to do outside of work? • My favorite thing to do outside of work is play slow-pitch softball, golf, go to Twins games, and snowboard in the winter! 🏂

This will be an engaging day of skill development, discussion, and networking with sales professionals! ✨ Check out "Sales Intelligence: Building Processes for Business Development" on March 28. #ohiouniversity #sales #salesdevelopment #executiveeducation #professionaldevelopment #lifelonglearning

💼 𝗙𝗿𝗼𝗺 𝗙𝗶𝗿𝘀𝘁 𝗤𝘂𝗼𝘁𝗲 𝘁𝗼 𝗙𝗶𝗿𝘀𝘁 𝗕𝗶𝗴 𝗪𝗶𝗻: 𝗔 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗼𝗳 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗶𝗻 𝗝𝘂𝘀𝘁 𝟭𝟴 𝗗𝗮𝘆𝘀! 💼 When I joined Sanford Federal, Inc. as an Operations Associate, I knew I had to prove myself quickly. Just 18 days into the job, I was handed a critical task: secure a quote for a major contract valued at over half a million dollars. The team was on the verge of working with a sub-contractor who offered a quote that would have resulted in only a 5% profit margin. They gave me this challenge to see what I was capable of. Determined to make an impact, I dove into the details and reached out to a different sub-contractor. After a thorough meeting to ensure we were on the same page, we crafted a plan that not only met the project's requirements but also significantly boosted our profit margin. The result? A remarkable 31% profit margin—a far cry from the original 5%. But what made this achievement even more memorable was the surprising coincidence—the quote number matched my badge number, 458. It felt like everything was falling into place for a reason! This experience, just 18 days into my role, taught me the importance of taking initiative, fostering clear communication, and thinking strategically. These skills continue to drive our team’s success in federal projects, construction, professional services, and beyond.

You can go from job to career to calling within the same occupation. Angela Duckworth, author of Grit, highlights the crucial role of purpose in determining your contribution. Consider my made up parable of three sales professionals at a midyear global sales meeting. During the meeting, each sales professional shared their aspirations for the event. The first sees their role as a job, providing for their family through hard work. The second views it as a career, focused on meeting quota. The third embodies a calling, contributing to a team striving for global sales performance excellence. That's the difference of being connected to the purpose - your approach to the role makes all the difference! #Purpose #CareerJourney #Inspiration #vsarocks

I’ve been lucky enough to attend a few Presidents Club trips in my time, but this one is different. 2022 was a challenging year. Market conditions changed, inflation, cut budgets, we over-hired, and the headwinds were constant. Nevertheless, we got through it, but not without some casualty. 2023 was different, though. The challenges were still present, but we regrouped and set some bold yet achievable goals as a team. To support this effort, I dropped almost everything and anything that didn’t align with the team’s goal of achieving their OTE. —> Meetings were reduced —> QBRs were cut short —> Deal reviews were 15 minutes —> My calendar was open I was involved in every type of customer call. Sometimes discovery, and sometimes a demo. I loved it. What worked best was that our messaging amongst the three layers of management was consistent. It didn’t change. Everyone knew what we were working towards. So, although I appreciate the recognition, I want to give a massive shout-out to my team. Here’s why: —> 90% of the team overachieved 110%+ —> 90% achieved President's Club criteria —> 50% of the team qualified and will head to Hawaii next month. Overall, they were the highest-performing division globally. 🎉 Why were they so successful? They planned, researched, and prepared for every customer interaction. They made it a point to understand the customer's business. They partnered to solve not only the problems our customers have today but also the ones they’ll need to consider in the future. They walked away from prospects where our product didn't fit. It was 100% customer-focused. 👏 So, with that, I want to give a special shout-out to the following: Laura Arcos, Spencer E., Erik Husanovic-Majic, Sonia Chadha-Nihal, Matt Gwardiak, Max Florin, Will Carrick, Jogesh Talwar & Will Grieveson Congratulations on winning a well-earned award. You crushed it. I can't wait to celebrate with you. p.s. Recruiters, stay away :)

Did you know? Many categories in the 2025 (19th annual) #StevieAwards for Sales & Customer Service have no entry fees, including "National Sales Executive of the Year!" This category recognizes sales executives with responsibility for sales performance on a national level. ➡️ Request your entry kit and submit nominations here: https://hubs.ly/Q02Y-9tW0 🔔 Note that we will not begin imposing the $55 late fee for nominations submitted after today's November 20 entry deadline until Monday, November 25. If you're not able to get your nominations in before Monday, the final entry deadline is January 22. The Stevie Awards for Sales & Customer Service are the top honors for departments, teams, and professionals worldwide who work in #customerservice, #contactcenters, #businessdevelopment, and #sales.