Orridge and Co Ltd’s Post

In the world of retail, ensuring product availability and customer satisfaction is key. Learn how contingency planning and identifying critical suppliers can protect your operations from disruptions in our latest blog: https://okt.to/37GdrH #SupplyChainResilience #BusinessContinuity #RiskManagement

Day 7/30 of our The Ops Wizard series explores 'Building Rapport with Customers,' a critical skill set for retail professionals aiming to enhance customer loyalty and satisfaction. Today's session covers everything from active listening and empathy to personalization and strategic follow-up. These techniques not only improve customer interactions but also drive repeat business, making them indispensable in today's competitive retail environment. Youtube: https://lnkd.in/g2QTTdi2 Insta: https://lnkd.in/gEDNU8xa Watch now to learn how to elevate your customer service strategy and develop stronger relationships with your customers. #CustomerEngagement #RetailTraining #TheOpsWizard #CustomerRapport

A Call to Action for Retailers: 39% of Irish consumers have suffered due to inadequate products and services. It's time for change. Find out how your business can lead the way in customer satisfaction. Read more 👉 https://lttr.ai/APlZE #customerexperience #retail

Fact Friday: Did you know that logistics efficiency can significantly impact customer satisfaction in the retail industry? On-time and accurate deliveries are crucial for maintaining customer loyalty and trust. Get in touch with today and experience an improved business efficiency: https://bit.ly/3UVES0Z📊🚛 #FactFriday #LogisticsFacts #CustomerSatisfaction

Let's simplify retail mystery shopping! Are you looking to boost customer satisfaction and drive business growth for your retail brand? You already know the key drivers for your industry and your customer satisfaction survey program. What’s the next step? The next step is to implement a mystery shopping program to assess adherence and consistency with your key drivers. This allows you to analyze the data and identify which areas, divisions, or locations have the greatest opportunities for improvement. That's how you achieve a solid ROI!

Predictive marketing, customer satisfaction monitoring and efficiency improvements are all ways in which our customers' retail networks use the data that we deliver. Here we explain how car dealers can add value with these methods: https://lnkd.in/eRDcTniU

A Call to Action for Retailers: 39% of Irish consumers have suffered due to inadequate products and services. It's time for change. Find out how your business can lead the way in customer satisfaction. Read more 👉 https://lttr.ai/APmIy #customerexperience #retail

Did you know? 32% of consumers would leave a brand after just one poor service experience. In today’s competitive market, exceptional customer service isn’t just a value-add—it’s essential for retaining loyal customers. At Retail Active, we’re dedicated to helping brands deliver outstanding service every time, ensuring customer satisfaction and loyalty. Let’s connect to explore how we can enhance your customer service strategy. #CustomerExperience #RetailActive

Is your packing and packaging process holding you back? It's time to take your parcel shipping to the next level. 📈 Our latest blog post unveils 6 proven strategies to: • Streamline your fulfillment operations • Minimize waste and environmental impact • Boost customer satisfaction and loyalty Don't miss out on these game-changing insights. Click the link to read the full article and transform your packing and packaging for 2024 and beyond. https://bit.ly/3JQecrD #ecommercefulfillment #packingoptimization #parcelshippingsuccess #FalconFulfilment

Implementing customer loyalty programs in grocery stores can significantly increase customer satisfaction and business growth. #CustomerLoyalty #GroceryRetail #CustomerRetention #BusinessGrowth #RetailInnovation #CustomerEngagement #LoyaltyPrograms #RetailSuccess