We are excited to share an inspiring article written by Joy Rothschild, Omni’s Chief Human Resources Officer, on Staffing.com that highlights Omni’s commitment to building a workplace where every team member is empowered to make a difference! In this piece, Joy dives into the values at the heart of Omni’s culture—ownership, innovation, and the freedom to bring fresh ideas to life. We believe that when people feel truly heard and valued, they are inspired to drive change that uplifts our guests, communities, and each other. Read the full article here to learn more about how Omni’s environment nurtures growth, encourages creativity, and fosters lasting impact: https://lnkd.in/g63eAk7M #OmniAllIn #AtTheOmni
Great culture can't happen without great leadership. Joy keeps us all focused on the right things...our fellow associates, our guests and our communities.
Great article, something not talked about enough. Front line staff are the first to come in contact with a guest and have the best chance to make a great first impression, but we know that things do not always go as planned, so you must also give front line staff the power to be empowered to make a difference and change a bad experience into a good one on the spot!
If you haven’t had the privilege of experiencing Joy’s guidance firsthand, this article offers a glimpse into the wisdom she shares so generously.
Hi Joy, fantastic article! I wanted to share that I stayed at the Omni Hotel Los Angeles a while back, and your team was exceptional. The Concierge Express Manager concept stood out as a brilliant approach—it was a great experience for me. The level of engagement made every guest feel at ease with such effortless, unobtrusive service, which is especially appreciated after a long flight. Wishing you and the Omni team all the best!
What a wonderful article! Omni has always had an amazing culture that continually evolves with the industry. Joy’s passion for service and her associates is inspiring. I loved my many years with Omni Hotels and cherish the memories and friends made. Congratulations Joy!
Wow, super article Joy! I will say that during my entire time at Omni, you were and are the most incredible person and leader of "growing the garden" and building the culture! I hope you are doing well. Congrats on your article!
“Joy, you truly are an inspirational leader who embodies what ‘All In’ means to our Omni culture. People often ask me why I’ve stayed with the company for so long—it’s because of leaders like you. Great article!
Always inspiring. Will always cherish the years we had in Dallas.
Fantastic article, Joy!! Inspiring and genuine reminders that we are in the people business, and our service to each other is as important as the service we give our guests. Thank you for sharing your wisdom! I will reflect on this article often, as I’m sure many will.
Chief Operating Officer at Omni Hotels & Resorts
2moOUR CULTURE LEADER. SO PROUD TO WORK AND PARTNER WITH JOY…SHE BRINGS INSPIRATION TO ALL MANAGERS AND ASSOCIATES!!…THE OMNI TEAMS LOVE YOU JOY!!