In the latest episode of the Multifamily X Podcasts, we had the pleasure of hosting Jake Straight, a seasoned multisite service manager at Thrive Communities, who brings nearly two decades of experience to the table. Jake shared invaluable insights that can shape the future of multifamily maintenance. Here are some of the standout moments: ✅ 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐢𝐭𝐲: Jake’s career journey from groundskeeper to multisite maintenance supervisor is a testament to the importance of versatility in the multifamily industry. His experience in both management and maintenance has given him a unique perspective, emphasizing the need for cross-training and understanding the roles of colleagues to foster teamwork and efficiency. ✅ 𝐂𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐖𝐨𝐫𝐤 𝐄𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐬: One of the most compelling discussions was about the importance of building a supportive work environment. Jake highlighted how leaders in the industry must ensure that their teams feel valued and motivated. He stressed the need to take lessons from past experiences and use them to create a culture where team members can thrive. ✅ 𝐀𝐝𝐚𝐩𝐭𝐢𝐧𝐠 𝐭𝐨 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐂𝐡𝐚𝐧𝐠𝐞𝐬: Jake shared his thoughts on the constant evolution of the multifamily industry, particularly how adaptability is crucial for success. He emphasized the need to embrace change and maintain flexibility to stay ahead in a rapidly shifting landscape. ✅ 𝐓𝐡𝐞 𝐑𝐨𝐥𝐞 𝐨𝐟 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐢𝐧 2024: Looking ahead, Jake hopes for more recognition of maintenance as a skilled profession. He advocates for more comprehensive training programs that not only prepare technicians for the job but also equip them with leadership skills, ensuring they can manage large teams and complex apartment communities effectively. ✅ 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐚𝐧𝐝 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐆𝐫𝐨𝐰𝐭𝐡: Jake’s story is a powerful reminder of the value of networking. Building strong relationships within the industry has been a cornerstone of his success, enabling him to navigate challenges and seize opportunities. Jake’s insights are a goldmine for anyone in the multifamily industry. Whether you’re just starting out or are a seasoned professional, his advice on embracing change, fostering teamwork, and continuously learning is essential. 𝐓𝐮𝐧𝐞 𝐢𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐟𝐨𝐫 𝐦𝐨𝐫𝐞 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬! The link is in the comments below. 👇
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𝐅𝐫𝐨𝐦 𝐈𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐭𝐨 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐢𝐳𝐢𝐧𝐠 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 In our recent episode of the Multifamily X Podcasts, we had the pleasure of speaking with Cyrus Claffey, founder of ButterflyMX, about the transformative impact of smart access technology in the multifamily industry. Cyrus shared his journey from Wall Street to launch a game-changing platform that simplifies building access, and we discussed how this technology is reshaping property management. 𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐤𝐞𝐲 𝐭𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬: ✅ 𝐒𝐦𝐚𝐫𝐭 𝐀𝐜𝐜𝐞𝐬𝐬 𝐚𝐬 𝐚 𝐆𝐚𝐦𝐞 𝐂𝐡𝐚𝐧𝐠𝐞𝐫: Cyrus explained how smart access isn't just about security—it's about creating a seamless, consumer-centric experience. By leveraging cloud-based access control, properties can significantly reduce capital costs and ongoing maintenance expenses, while providing a modern, mobile-driven experience for residents. ✅ 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲: One of the most exciting aspects of ButterflyMX is its ability to automate and streamline daily tasks. From handling service requests to managing vendor access, smart access technology frees up valuable time for property managers, allowing them to focus on higher-value activities. ✅ 𝐂𝐞𝐧𝐭𝐫𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐌𝐮𝐥𝐭𝐢𝐟𝐚𝐦𝐢𝐥𝐲: We also delved into the growing trend of centralization in property management. With the labor market tightening, centralization offers a way to manage multiple properties more efficiently, and smart access technology plays a critical role in making this possible. ✅ 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐀𝐡𝐞𝐚𝐝: Cyrus teased some exciting developments on the horizon, including the launch of integrated camera systems and enhanced AI-driven workflows that promise to further revolutionize property management. Special thanks to our sponsors, Kairos Water and Coastal Painting Contractors Inc, for making this episode possible. Catch the full episode for more insights and practical advice on how to stay ahead in this competitive market. 𝐓𝐡𝐞 𝐥𝐢𝐧𝐤 𝐢𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐦𝐦𝐞𝐧𝐭𝐬 𝐛𝐞𝐥𝐨𝐰. 👇
Smart Access: The Multifamily Game Changer
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𝐅𝐫𝐨𝐦 𝐈𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐭𝐨 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐢𝐳𝐢𝐧𝐠 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 In our recent episode of the Multifamily X Podcasts, we had the pleasure of speaking with Cyrus Claffey, founder of ButterflyMX, about the transformative impact of smart access technology in the multifamily industry. Cyrus shared his journey from Wall Street to launch a game-changing platform that simplifies building access, and we discussed how this technology is reshaping property management. Here are some key takeaways: ✅ 𝐒𝐦𝐚𝐫𝐭 𝐀𝐜𝐜𝐞𝐬𝐬 𝐚𝐬 𝐚 𝐆𝐚𝐦𝐞 𝐂𝐡𝐚𝐧𝐠𝐞𝐫: Cyrus explained how smart access isn't just about security—it's about creating a seamless, consumer-centric experience. By leveraging cloud-based access control, properties can significantly reduce capital costs and ongoing maintenance expenses, while providing a modern, mobile-driven experience for residents. ✅ 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲: One of the most exciting aspects of ButterflyMX is its ability to automate and streamline daily tasks. From handling service requests to managing vendor access, smart access technology frees up valuable time for property managers, allowing them to focus on higher-value activities. ✅ 𝐂𝐞𝐧𝐭𝐫𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐌𝐮𝐥𝐭𝐢𝐟𝐚𝐦𝐢𝐥𝐲: We also delved into the growing trend of centralization in property management. With the labor market tightening, centralization offers a way to manage multiple properties more efficiently, and smart access technology plays a critical role in making this possible. ✅ 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐀𝐡𝐞𝐚𝐝: Cyrus teased some exciting developments on the horizon, including the launch of integrated camera systems and enhanced AI-driven workflows that promise to further revolutionize property management. As the multifamily industry continues to evolve, it's clear that smart technology will play a central role in driving efficiency, improving resident satisfaction, and ultimately boosting NOI. Catch the full episode for more insights and practical advice on how to stay ahead in this competitive market. 𝐓𝐡𝐞 𝐥𝐢𝐧𝐤 𝐢𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐦𝐦𝐞𝐧𝐭𝐬 𝐛𝐞𝐥𝐨𝐰. 👇
Smart Access: The Multifamily Game Changer
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𝐅𝐫𝐨𝐦 𝐈𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐭𝐨 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐢𝐳𝐢𝐧𝐠 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 In our recent episode of the Multifamily X Podcasts, I had the pleasure of speaking with Cyrus Claffey, founder of ButterflyMX, about the transformative impact of smart access technology in the multifamily industry. Cyrus shared his journey from Wall Street to launch a game-changing platform that simplifies building access, and we discussed how this technology is reshaping property management. 𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐤𝐞𝐲 𝐭𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬: ✅ 𝐒𝐦𝐚𝐫𝐭 𝐀𝐜𝐜𝐞𝐬𝐬 𝐚𝐬 𝐚 𝐆𝐚𝐦𝐞 𝐂𝐡𝐚𝐧𝐠𝐞𝐫: Cyrus explained how smart access isn't just about security—it's about creating a seamless, consumer-centric experience. By leveraging cloud-based access control, properties can significantly reduce capital costs and ongoing maintenance expenses, while providing a modern, mobile-driven experience for residents. ✅ 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲: One of the most exciting aspects of ButterflyMX is its ability to automate and streamline daily tasks. From handling service requests to managing vendor access, smart access technology frees up valuable time for property managers, allowing them to focus on higher-value activities. ✅ 𝐂𝐞𝐧𝐭𝐫𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐌𝐮𝐥𝐭𝐢𝐟𝐚𝐦𝐢𝐥𝐲: We also delved into the growing trend of centralization in property management. With the labor market tightening, centralization offers a way to manage multiple properties more efficiently, and smart access technology plays a critical role in making this possible. ✅ 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐀𝐡𝐞𝐚𝐝: Cyrus teased some exciting developments on the horizon, including the launch of integrated camera systems and enhanced AI-driven workflows that promise to further revolutionize property management. As the multifamily industry continues to evolve, it's clear that smart technology will play a central role in driving efficiency, improving resident satisfaction, and ultimately boosting NOI. Special thanks to our sponsors Kairos Water and AppWork, for making this episode possible. Catch the full episode for more insights and practical advice on how to stay ahead in this competitive market. The link is in the comments below. 👇
Smart Access: The Multifamily Game Changer
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If you missed the latest episode of The Multifamily Hangout Podcast featuring Jeff Kaloupek, the Chief Operating Officer at Middle Street Partners, LLC last week, you can catch up on the conversation Chris Moreno and I had with Jeff last week here. In this episode, Jeff shares his journey from James Madison University to leading operations at Middle Street Partners. He dives deep into the importance of getting into the office to accelerate your career, the challenges of scaling portfolios, and the impact of effective leadership in multifamily real estate. Key Highlights: ✅ The importance of early career professionals getting face-to-face time in the office to learn from decision-makers. ✅ Insights into the current market trends and how Middle Street Partners navigates the challenges of the industry. ✅ The value of mentorship, being coachable, and the importance of building a strong professional network. ✅ Exciting developments at Middle Street Partners, including their new project in Midtown Atlanta. Jeff’s candid sharing of his experiences and the valuable lessons he has learned over the years makes this episode a must-listen for anyone in the multifamily space. This podcast is brought to you by @Kairos Water and GPS Roof Leak Repair. If you prefer to listen to the episode on your favorite podcast app, look for the links in the comments 👇 https://lnkd.in/ed77dsGc
Episode 24 - The Multifamily Hangout | Jeff Kaloupek
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Our hosts Adrian C Danila CAPS, CAMT and Lori Agudo, CAM®, NAAEI Faculty and had Jaren Bradley, founder of Multifamily Consultants as guest on the episode 99 of Multifamily Chronicles podcast last week. In this insightful conversation, Jaren shared his journey in multifamily operations, from starting as a leasing consultant to founding his own consulting firm. Here are the main takeaways fro our conversation: ✅ Striking the Balance: Centralization offers efficiency, but preserving the human touch is vital, especially in customer-facing roles like maintenance and customer service. ✅ Internal Growth Matters: Jaren advocates for promoting from within, fostering a culture of growth and development, and identifying talent through referrals and observation. ✅ Stress Management and Balance: Jaren shares practical tips for managing stress and maintaining work-life balance, emphasizing the importance of self-care and time management. ✅ Creating a Lasting Impact: Leaving a positive legacy in the industry involves motivating, training, and empowering others, echoing Jaren's passion for making a meaningful difference. ✅ Human-Centric Solutions: Despite advancements in technology, human presence remains indispensable in roles like maintenance, ensuring immediate on-site response to emergencies. ✅ Personal Reflections and Mentorship: Jaren draws inspiration from family, mentors, and colleagues, offering mentorship and guidance to others seeking growth in property management. Check out the full episode to dive deeper into this conversation filled with insights and strategies for success . If you haven't done it yet, please hit that "Follow" button on this page and subscribe to the Multifamily X YouTube channel to get the latest updates from the Multifamily X and Multifamily Chronicles podcasts-link in the comments. 👇 You can also find most Multifamily Chronicles episodes on your favorite podcast platform. https://lnkd.in/e3MjSmHg
Multifamily Chronicles-Episode 99. Jaren Bradley
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Excited to share this episode of 'Taking the Leap into Commercial Real Estate' featuring Jered Sturm, Co-Founder and CEO of SNS Capital Group! 🎙️ Jered offers invaluable insights into the strategies that have propelled our success in multifamily investing. Tune in now! #RealEstateInvesting #Multifamily #Podcast"
Turning a Maintenance Job into a Multifamily Empire: Jered Sturm’s Story
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Last week, Lori Agudo, CAM®, NAAEI Faculty and I had Jaren Bradley, founder of Multifamily Consultants as guest on the episode 99 of Multifamily Chronicles podcast. In this insightful conversation, Jaren shared his journey in multifamily operations, from starting as a leasing consultant to founding his own consulting firm. Here are the main takeaways fro our conversation: ✅ Striking the Balance: Centralization offers efficiency, but preserving the human touch is vital, especially in customer-facing roles like maintenance and customer service. ✅ Internal Growth Matters: Jaren advocates for promoting from within, fostering a culture of growth and development, and identifying talent through referrals and observation. ✅ Stress Management and Balance: Jaren shares practical tips for managing stress and maintaining work-life balance, emphasizing the importance of self-care and time management. ✅ Creating a Lasting Impact: Leaving a positive legacy in the industry involves motivating, training, and empowering others, echoing Jaren's passion for making a meaningful difference. ✅ Human-Centric Solutions: Despite advancements in technology, human presence remains indispensable in roles like maintenance, ensuring immediate on-site response to emergencies. ✅ Personal Reflections and Mentorship: Jaren draws inspiration from family, mentors, and colleagues, offering mentorship and guidance to others seeking growth in property management. Check out the full episode to dive deeper into this conversation filled with insights and strategies for success . If you haven't done it yet, please hit that "Follow" button on this page and subscribe to the Multifamily X YouTube channel to get the latest updates from the Multifamily X and Multifamily Chronicles podcasts-link in the comments. 👇 You can also find most Multifamily Chronicles episodes on your favorite podcast platform. https://lnkd.in/exGvMTAX
Multifamily Chronicles-Episode 99. Jaren Bradley
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I recently had the honor of being a guest on the Multifamily Management Excellence Podcast. During the conversation, one theme that truly stood out was the importance of details. The devil is in the details, and those details are embedded in everything we do—from paperwork and forms to accounting, marketing, and training. It doesn’t stop. Never underestimate the power of paying attention to the details. Another key takeaway was the value of teamwork. My success comes from my team's efforts, and it's crucial to have great people around you. Trusting in each other's unique abilities and fostering diversity makes us stronger. At Mecca, we genuinely believe in this philosophy. It's in our name—Mecca symbolizes one united heart, and that's what we strive to build in every community. A happy resident base creates a successful partnership with our owners. Give the full podcast a listen at the links below. Thank you to Ascent Multifamily Accounting for inviting me on! #Leadership #Teamwork #MultifamilyManagement #DetailsMatter #Diversity #Success #Podcast
Starting a Multifamily Management Firm with Travis Baker
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Episode 101 of the Multifamily Chronicles podcast is here. Our hosts Adrian C Danila CAPS, CAMT and Lori Agudo, CAM®, NAAEI Faculty had Dom Beveridge as guest. In this episode, we delved deep into the 20for20 whitepaper findings-the 2024 edition. Here's a snapshot of what we discussed: ✅ Regional market conditions affecting revenue growth, including strategies for success in oversupply markets. ✅ Utilizing AI for relationship building and managing the resident lifecycle, with a focus on digital interactions and data collection. ✅ Centralization efforts, with a spotlight on maintenance centralization and its challenges and benefits. ✅ Procurement optimization and the significant cost savings it can unlock for property management organizations. ✅ The evolving role of AI in the real estate industry, from back-office functions to fraud prevention and beyond. ✅ Shifting trends in technology evaluation, emphasizing tangible benefits and cost savings. This conversation provided a comprehensive overview of the multifamily industry's technological landscape, highlighting the importance of strategic thinking and innovation in driving success. A big thank you to Dom for sharing his expertise and perspectives! Be sure to tune in to the full episode for even more valuable insights. https://lnkd.in/gAwX3CSM If you haven't done it yet, please hit that "Follow" button on this page and subscribe to the Multifamily X YouTube channel to get the latest updates from the Multifamily X and Multifamily Chronicles podcasts. You can also find most Multifamily Chronicles episodes on your favorite podcast platform-follow us and leave us a rating. #multifamily #multifamilychronicles #multifamilypodcast #multifamilytrends
Multifamily Chronicles-Episode 101. Dom Beveridge
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In a recent podcast, our guest Doug Geiken highlights the challenges and transformation in real estate maintenance. Key takeaways: ✅ Changing Perceptions: Just as the perception of zoos is evolving, the perception of maintenance roles needs to change. Maintenance professionals are often undervalued and misrepresented, similar to outdated depictions in popular media. ✅ Comprehensive Training: A robust training program is essential. Training centers not only help new employees from various backgrounds, such as car wash technicians, to become proficient in maintenance but also demonstrate the breadth of knowledge required in this field. ✅ Hiring for Potential: Instead of solely seeking experienced individuals, hiring based on personality and team fit has proven to be highly effective. New hires are trained in our systems and ways, leading to the development of exceptional maintenance professionals. ✅ Building Culture: The focus on training and team integration has fostered a strong, collaborative culture. Employees not only work well together but also form friendships and a sense of community, enhancing overall job satisfaction and performance. By redefining the approach to maintenance through targeted training and hiring for potential, the maintenance industry can elevate its standards and better recognize the vital role these professionals play. https://lnkd.in/eRB9DZMa To watch the full episode, check out the links in the comments below. This podcast is brought to you by Kairos Water and AppWork.
Redefining Multifamily Maintenance with Doug Geiken
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