accionvegana’s Post

Transcript

I'm Ben Nowacki. I'm the president and head of product for Happy Cow. I think some of my favorites have been the interaction with customers during the lunch and learns that we were doing and the webinars and some of the panel discussions. A lot of really great conversations about features and functionality that Happy Codes coming out with. And it's been really exciting to see how our customers are receiving some of the integrations and partnership conversations that we're having. Kind of uncertain how some of these plug-in would be received by customers, but it's been overwhelmingly positive. So been very exciting. Yeah. I think the customers are are really excited about functionality and features that we're bringing to the market. But I think customers and prospects and everyone are more excited about is the fact that Havaco really listens to our customers and we're really developing products and functionality with our customers and we're really listening to the market. So it's not a matter of trying to take Happy Co and making you adjust your work. Close to it to fit in. It's happy Co is adjusting to fit in with you. It's about specialization of functionality, it's about standardization of processes and procedures, and it's around lean processes and really leaning into this operational efficiencies and finding ways to cut costs across the board. It's really around looking at a process, breaking it down into its pieces, and then finding better ways to do it. What we're hearing from vendors in the marketplace is, is there's a shared vision and there's there's really a lot of synergies that we're all looking at it trying to put the customer first. So as we bring these partners into our marketplace, that shared vision is allowing us to deliver a really phenomenal customer experience. And that's really the goal of this marketplace and of our APIs and of our platform is to bring these vendors together that share that same vision of putting the customer 1st and providing great solutions to customers. Yeah. So from Happy Co, what you can look forward to is more integrations and more working within the ecosystem. As I've heard others say, when vendors work together to provide great solutions for customers, there's kind of a magic that happens. There's there's innovation that happens. When you allow an unfettered marketplace to thrive, you can really create great, great value for customers. So you'll see Happy Code doubling down on our ecosystem. And working openly with partners to allow the best solution to win. We don't care if Happy Co provides the same solution. We want vendors to come in and if they provide a better solution, that's ultimately what should win in the marketplace.