Momentic’s Post

Traditionally, businesses had to increase their headcount to achieve growth. But today, #VerticalAI is already automating entire business functions and enabling companies to scale with leaner teams. 🤖 Unlike SaaS, which provides tools for humans to complete tasks, Vertical AI agents autonomously handle entire workflows. For example, while a SaaS payroll platform helps manage the process, a Vertical AI agent takes care of everything—calculating, processing, and even distributing payroll—without human intervention. While generic applications like business copilots are being tackled by tech giants like OpenAI, Google Gemini , and Meta, startups are focusing on automating business functions for specific industries: 👨🔧 Customer Support: Chatbots from companies like Neuron7.ai manage technical support conversations in complex service environments like industrial equipment, speeding up ticket resolution. 🧪 Software Testing: Momentic uses AI to fully automate QA testing, eliminating the need for dedicated QA teams. 🏦 Debt Collection: Domu automates bank debt collection with AI-powered voice calls, replacing human call center agents. If your work involves repetitive, administrative tasks, it’s fair to say AI could eventually take over some (or all) of it. To stay ahead we humans should try to: 👨🏫 Learn how to work with AI: Upskill to become a power user of these tools. 🧑🎨 Focus on what AI can’t do (yet): Develop skills like creativity, emotional intelligence, and problem-solving—areas that still require a human touch. Godspeed! #FutureOfWork #AIinBusiness #VerticalAI #AIAgents