LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.

Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.

John R. Miles’ Post

CEO | Host of the Passion Struck Podcast | International Keynote Speaker | Award-Winning Author | Navy Veteran

1mo

In honor of Bernie Marcus and the legacy he leaves behind, I wanted to share a powerful clip from our conversation about the secret to The Home Depot’s success. Bernie didn’t credit his accomplishments to corporate strategy or profits; instead, he highlighted the unwavering commitment to people—the customers and employees who made Home Depot what it is today. This philosophy, rooted in service and care, was the driving force behind Home Depot’s growth and impact. Bernie’s words are a timeless reminder of what truly defines success in business and leadership. Take a moment to watch and hear his insights firsthand. It’s a lesson for anyone striving to make a difference. #BernieMarcus #HomeDepot #Leadership

1 Comment

Transcript

One of the things you talk about in the book is that many companies when they look at payroll, they see it as an expense and not as the most strategic asset that. A company can have. How does looking at your people pertained to the secret of success that Home Depot had? It is the success. We are made-up of right now 550,000. People who are running this company, who are there every day. Busting their butts. Taking care of the customers. As long as they're all dedicated to the same thing. The key is not to have a bureaucracy. The Home Depot, the key thing for the people in the stores. They make the business. Right now, as we're speaking, people are flocking into our stores by the thousands. And if they're not on their mark, if they are not on their toes and they're not taking care of their people, we're going to lose those people. Maybe it's the lows, maybe to somebody else. So we don't own people. So we have to constantly take care of people and make sure they get what they came in for. People coming to our store because they have a problem. And at Home Depot, the keys to solve the problem and the people that solve the problem. Other people that work for us, our associates, and we love them to death.

Online Business Coach | eLearning & Membership Specialist | Transform your knowledge, wisdom & experience into an online academy & self-study programs so you can make multiple revenue streams & do more of what you love.

1mo

So much to unpack in this clip John R. Miles - I really resonate with this.

To view or add a comment, sign in

More Relevant Posts

Employee Ownership Canada

1,458 followers
1mo
Report this post
How do you ensure your company’s legacy remains strong for years to come? For many business owners, the answer lies in empowering those who know their business the best: their employees. At Gardener's Supply Company, the vision to pass its legacy to the employees came just four years after its founding in 1983. Hear retired CEO Cindy Turcot share how becoming an employee-owned company has become a cornerstone to their future – making it possible for the company to stay true to its values, community, and people while allowing the employees to remain in their beloved home base and community. #EmployeeOwnership #Leadership
Like Comment
To view or add a comment, sign in
Brooks Ranton

Construction Advisory | Dispute Resolution, Project Management & Controls Solutions for Owners, Developers, Attorneys & Contractors
2mo
Report this post
Culture matters. It's why people trust Spire with complex problems.

Spire Consulting Group, LLC

7,040 followers
2mo

𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐏𝐮𝐫𝐩𝐨𝐬𝐞 𝐚𝐧𝐝 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚 𝐋𝐚𝐬𝐭𝐢𝐧𝐠 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 𝐚𝐭 𝐒𝐩𝐢𝐫𝐞 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐆𝐫𝐨𝐮𝐩 Last week, our Managing Principal, Anthony Gonzales, FAACE, was awarded CEO/Top Site Lead at the Greater Austin Chamber of Commerce Business Awards, where he shared his journey and vision for Spire’s future. Anthony’s message was clear: finding your "why" is the key to navigating the highs and lows of leadership. It’s this purpose that fuels Spire's passion for excellence and empowers us to create an environment where both our employees and clients thrive. Spire’s journey is more than a success story; it’s a reflection of the values we stand for and the impact we aim to have on the industry and our community. Thank you again to the Greater Austin Chamber of Commerce! #AustinChamber #GABA2024 #Leadership #AustinBusiness #SpireConsultingGroup
Like Comment
To view or add a comment, sign in
FPG (Forrest Performance Group)

4,717 followers
9mo
Report this post
🌟 From the Oscars to Sales Leadership 🌟 Robert Downey Jr.'s recent win isn't just a cinematic achievement; it's a powerful lesson in leadership. Dive into how Robert Downey Jr.'s journey mirrors the traits of top sales warriors. Visit now! Link in comments. #FPGBlog #LeadershipLessons #SalesWarrior #OscarWinningWisdom #RobertDowneyJr #AcademyAwards
1 Comment
Like Comment
To view or add a comment, sign in
Robert Hathaway

Senior Director @ Plexus Corp. | Talent Development
8mo
Report this post
Ronald A. Heifetz aptly stated, 'Attention is the currency of leadership.' We applaud our newest 'Ashley Leadership Foundations' graduates in Advance, NC, who spent their time and energy this week to improve their leadership skills so that they can help their teams and Ashley Furniture grow exponentially. Cheers! #LeadershipDevelopment #AshleyFurniture"
3 Comments
Like Comment
To view or add a comment, sign in
Building Congress & Exchange

1,546 followers
9mo
Report this post
Two BC&E member companies – North Point Builders and Oak Contracting, LLC – started the new year under a new generation of leadership. Succession planning for any company is enormously challenging. The successful successions at North Point and Oak offer some insights on what it takes to get it right. Read more about completing successful succession planning in the February issue of #BCEeXchange: https://ow.ly/gmow50QE89e
1 Comment
Like Comment
To view or add a comment, sign in
Addicus

2,751 followers
3mo
Report this post
When working with family businesses, we know that lasting success isn't just about handing over the reins—it’s about fostering genuine dedication. Third generation CEO of The Bama Companies Paula Marshall's story demonstrates the power of purpose in both leadership and succession planning. Read more here: https://hubs.la/Q02NPNJf0 #SuccessionPlanning #FamilyBusiness

‘I’ve seen kids fail when they lack that passion for the products or customers’
Like Comment
To view or add a comment, sign in
The Capital Region Family Business Center

527 followers
4mo
Report this post
Family Business Magazine: All businesses face challenging developmental stages. Family businesses have the additional challenge of accommodating generational changes in ownership and leadership. Explore the four developmental stages of family enterprises and their unique challenges. Read the article - https://lnkd.in/eSa2UK52 #familybusiness #familybusinessarticle #fbc #capfamilybus #strategicplanning #familybusinessleadership #multigenerational
Like Comment
To view or add a comment, sign in
Tulin Bell, CAM, CPO

Certified Community Apartment Manager | Award-Winning Customer Service Sales and Property Management Expert
5mo
Report this post
A room full of inspiration, a culture of motivation, a group of teammates that do not lead by their title but their PURPOSE. "Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence." —Frances Frei Shawn Scott, CAM, Derrick Brown, #DanEast #ChrisHaney #AnthonyHowell RangeWater Real Estate #RangeOn #Team #Leadership
1 Comment
Like Comment
To view or add a comment, sign in
DRAX

8,428 followers
8mo
Report this post
CEO succession planning can be a sensitive subject, but done right, it can be the catalyst to aligning the leadership team to the investors and When looking to align the leadership team to present investors, the investment cycle and the business plan. Read on to uncover how Andrew Abercrombie worked with Copper Street Capital LLP and Lantern to appoint Paul Mason as Group CEO #leadership #privateequity #executivesearch DRAX Executive are part of The LCap Group: Altus Partners, Rowan, Leadership Dynamics and PACE
Like Comment
To view or add a comment, sign in
The Wander Project

266 followers
9mo
Report this post
B Corp leadership means more than just profits. It's about purpose-driven decisions, transparency, inclusivity, and continuous improvement. At Wander, we embrace the B Corp movement's definition of leadership. For us, leadership means more than just financial success; it's about making a meaningful impact on the world – and far beyond our professional identities. Join us in reshaping leadership for a better world. Go ahead, Wander. #BCorpMonth #ThisWayForward #LeadershipLifestyle
Like Comment
To view or add a comment, sign in

John R. Miles

10,203 followers

View Profile Connect

More from this author

Explore topics