Mathew Cagney’s Post

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CEO @Shiftcare - Amazingly Simple Scheduling Software for Better Care | Ex Afterpay | Ex Renewtrak®

This is such an interesting & timely topic, if you aren't proactively managing your annual customers #renewals, all we are doing is overloading our #customersucess teams, who have to deal with noise that could have been dealt with proactively using automation, many months ago. Such a timely conversation as we come up upon EOFY here in #Australia. #subscriptions #churn #retention #expansion Paul Dunn

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Chief Customer Officer at Renewtrak

⭐ ⭐ - Winning a new client. ⭐ ⭐ - Renewing an existing client. ⭐ ⭐ ⭐ ⭐ ⭐ - Getting news today that a customer who churned 3 years ago, who then evaluated other internal capability, has approved to re-sign with renewtrak. Knowing what we do, the value it will bring to their customers and having them excited to re-launch is awesome. #renewalsledgrowth #renewalsautomation #customersuccess

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