Local Measure’s Post

According to the 2024 State of Digital Customer Experience Report, organizations are increasingly keeping in mind the risks posed by generative AI, with 80% weighing up concerns around data privacy and cybersecurity. In fact, 81% have implemented or are planning guidelines for their employees to understand these dangers. When implementing a new contact center system, staying ahead in this evolving landscape is of utmost importance. Engage by Local Measure has you covered, with uncompromizing security delivered as standard. Discover the potential of a revolutionized contact center, powered by generative AI to take your customer experience to the next level. https://lnkd.in/gABWSgNf #generativeai #dataprivacy #cybersecurity #ccaas #customerexperience

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