A well known pub chain offers 8 pieces of scampi for £4.99, but a trusted and reliable source informs me that on 100% of occasions* when he’s ordered this, they’ve only provided 7 pieces of scampi 😲 This is genius. Most people wouldn’t think to check let alone complain and demand the 8th piece is brought to them (my trusted and reliable source being the exception however). This is classic under-delivery while maximising on profit and hoping the blatant rip-off goes unnoticed because by the time the scampi arrives, you’ve had so much IPA at £1.99 a pint you can barely count let alone realise the extent to which you’ve been conned. Blatant under-delivery of this nature will from hereon-in be known as the ‘Seven Scampi Strategy’. My personality type and line of work means I tend to over-deliver. I’m more likely to deliver 9 scampi, homemade tartare sauce and a few cheesy chips with finely grated truffle on top for £4.99, thus totally undermining my profit margin. But fair play to those who can get away with the seven scampi strategy, I hope your business thrives and your customers never catch on and post it all over LinkedIn. Please feel free to take this idea and run with it if your line of work and personality allows, I wish you all the best. For the rest of us, be sure to count your scampi when it’s brought to your table. *Twice #BusinessAdvice #CustomerSatisfaction #UnderDelivery #ProfitMargins
Elliot Simmonds
2mo
Truffle and scampi is niche.
Mark Evans
2mo
That looks like a Wetherspoons sticky Korean chicken rice bowl , with scampi on top ?
Stephen Gray
2mo
Still remember my 'with chips' turning out to mean 6 chips arranged jenga style in a Restaurant in Manchester.
A J.
2mo
This is how the bakers dozen was born. Strick controls ensured over delivery. The penalty being significant. Everyone is happy. Ditto a pint of beer. Glass full to brim every time, except now it's not, because the glass has a pint line and to provide that, the glass is taller then needed or there would be no place to print the line! Slovenly service now results in measures below expectations. Progress!
The 8th piece is hidden under the fork
Jo Randall
2mo
Perhaps the 8th is disguised by that brown goo 😂 Oh, and if you give me truffle anything, I'll be asking for my £4.99 back!
Simon Fitall
2mo
Forget the scampi - where are you getting IPA for £1.99 a pint?
Stephen Gray
2mo
They keep making things smaller in the shops , the Heinz 300ml tins of soup fooled me, because they look so much like the regular 400ml, only realised I had been conned when I got home and put them on the shelf with the other flavours.
Ben Briscoe
2mo
I had a friend that worked in this popular chain when we were younger and, unless times have dramatically changed, I would hasten a guess than the serving staff at that branch enjoy scampi...
Contracts Director at Landscape and Forestry Services Scotland Ltd
2moTo scampi or not to scampi, are we talking langoustine tails, or prawns or worse mixed fish bits.