As property managers, we’re here to ensure tenants have a safe, well-maintained place to live. But what happens when tenants start submitting excessive or unnecessary work orders? It’s a fine line between maintaining high service standards and dealing with requests that go beyond normal wear and tear. Sometimes, tenants might see property management as an all-inclusive service—calling in requests for every light bulb or minor cosmetic issue. While we’re happy to address real concerns, it’s crucial for landlords to draw the line and hold tenants accountable for what’s reasonable, as outlined in the lease. Owners need to understand that while tenant satisfaction is important, so is protecting the bottom line. Every unnecessary maintenance request can chip away at profitability. Holding tenants accountable for their responsibilities is not about being harsh—it’s about maintaining balance, ensuring fairness, and protecting your investment. If you’re finding it tough to manage tenant expectations or want to streamline your property’s maintenance process, Threshold Property Management can help. We ensure your property is well-maintained while keeping an eye on what’s reasonable for both tenants and owners. For more info, visit www.thsld.com. #PropertyManagement #TenantRelations #MaintenanceRequests #InvestmentProtection #ThresholdPropertyManagement #RealEstate
Cole Baker
3mo
Residents are everything. They are our business! Treat them well & you are on your way to a thriving business.
It must be hard to walk the line between pleasing Tenants who want more than full service and not blowing up expenses.