Jorge Ortega Traverso’s Post

Salesforce Solution Architect, dreamOlé staff and Trailblazer Community Sevilla Dev Group co-leader

10mo

The digital transformation of customer service channels has accelerated, significantly increasing customer service interactions via social media, customer portals, online chat features, and video support.📱 We discuss this further in our latest report, How to Meet Evolving Customer Expectations with Artificial Intelligence. Read the full report here: https://okt.to/AZ9EhK #customerexperience #CustomerExperiences

2# How to Meet Evolving Customer Expectations with Artificial Intelligence | Ebook

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David Edelman David Edelman is an Influencer
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Interesting read discussing how #GenAI can help companies do more with customer feedback: https://bit.ly/3Uknq4q

GenAI Can Help Companies Do More with Customer Feedback

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