Intercom’s Post

Have you ever had to explain your job to a family member during the holidays? It can be a pretty tough task. In some cases, explaining it to an alien would be easier. Well, we asked Fred, our Conversation Designer, to do just that in a recent episode of The Ticket (our podcast for customer service leaders). And, honestly? He nailed it. Watch the clip below, and find the full episode wherever you get your podcasts!

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