Innovate Americas’ Post

One of the main reasons attendees come to TM Forum events is to gain a better understanding of successful #AI deployments, and how they can impact customer experience and operational efficiency. This year at Innovate Americas, there's no shortage of opportunities to hear from fellow Members. Join us next week from September 24-25 in Dallas to hear: » Verizon shares how they are infusing AI into every customer and employee touchpoint » TELUS shares their intelligent automation journey from RPA to #GenAI and cloud-based automation platform » Telecom Argentina's path to #digitaltransformation by embracing Autonomous Networks » UScellular and Nokia discuss reaching Autonomous Networks with Telco AI and GenAI » AT&T and KPMG US unveil their playbook for winning with Generative AI in Telecom Explore the agenda and get your ticket to Innovate Americas to hear these stories: https://ow.ly/oC7750Tqy5t #Technology #Telecommunications

Watch the latest Ericsson CTO Focus Session: Revolutionizing networks with AI Again an insightful episode featuring Erik Ekudden, CTO of Ericsson, and Enrique Blanco, CTIO of Telefonica Group.   The telecom industry is on the brink of transformation, with Ericsson and Telefonica leading the charge. Enrique emphasizes the importance of unlocking network assets for developers, allowing them to innovate and offer differentiated services. By introducing quality on demand, advanced positioning, and enhanced security are set to redefine customer experiences and prevent fraud effectively.  Also, the role of AI, specifically generative AI, in network automation and management was highlighted as a game-changer for planning and efficiency. Although still in its early stages, it holds immense potential for the future.  It’s inspiring to see how collaboration within the industry, combined with external knowledge, can drive such innovation. I’m excited to witness how these advancements will unfold and revolutionize how we connect and communicate! 📞  How do you think telecom companies should adapt to rapidly changing customer expectations in this era of technological advancement?  🔗 https://lnkd.in/eFsNqCJ8 #TeamEricsson #NetworkAPIs #Innovation #Partnership #Networks #AI

The telecom industry is embracing Agentic AI to redefine connectivity, operations, and customer experiences. By leveraging autonomous AI agents, telecom providers are achieving unprecedented efficiency and innovation, creating a smarter and more agile network ecosystem. Here’s how Agentic AI is reshaping telecom: - Intelligent Network Optimization: Autonomous AI agents dynamically adjust network parameters for optimal performance and minimal downtime. - Proactive Issue Resolution: AI predicts and resolves potential service disruptions before they impact users, ensuring seamless connectivity. - Enhanced Customer Engagement: Virtual agents provide personalized support, reducing wait times and improving user satisfaction. - Efficient Resource Management: AI optimizes bandwidth allocation and automates routine tasks, saving time and costs. At Innovation Incubator, we integrate AI to empower telecom providers with autonomous solutions that enhance efficiency, improve user experiences, and drive innovation. https://lnkd.in/gk5NSxbh   #AgenticAI #AIinTelecom #InnovationIncubator #FutureOfConnectivity #TelecomInnovation #AIRevolution #SmartNetworks #5GTransformation Source - https://lnkd.in/g6n9MnXU

I recently had the pleasure of joining Tara Neal Ramaprabha on The Fast Mode Quick Chat podcast series to discuss how AI fundamentally changes how telecom operators enhance customer experiences and drive operational efficiencies. Operators leverage AI to unlock value, create innovative products, and tap into new customer segments. Here are the key takeaways for telecom operators: ➡️ Telecom operators are using generative AI to drive efficiency in core IT processes and reimagine core business processes ➡️ By leveraging high-quality data, operators can address unmet customer product needs, tap into new markets, and create new revenue streams ➡️ Agentic AI can provide hyper-personalized recommendations, transforming telecom customer service for customers and agents  As telecom operators continue to leverage AI, doing so responsibly and ethically will amplify human potential, help unlock value, enhance customer experiences, and drive operational efficiencies.  🔗Listen to the full episode here: https://lnkd.in/gwpJg2X2  #Cognizant #AI #Telecom #Technology #Innovation #IntuitionEngineered Ravi Kumar S, Surya Gummadi, Jatin Dalal, Antonella Bonanni, Anand Srinivasan, Vijay Anand, Neeraj Deuskar

How can the telecom industry innovate to serve its customers better? 🤔 I just watched an insightful episode of our #CTOFocusSessions featuring Erik Ekudden, CTO of Ericsson, and Enrique Blanco, CTIO of Telefonica Group.   The telecom industry is on the brink of transformation, with Ericsson and Telefonica leading the charge. Enrique emphasizes the importance of unlocking network assets for developers, allowing them to innovate and offer differentiated services. By introducing quality on demand, advanced positioning, and enhanced security are set to redefine customer experiences and prevent fraud effectively.  Also, the role of AI, specifically generative AI, in network automation and management was highlighted as a game-changer for planning and efficiency. Although still in its early stages, it holds immense potential for the future.  It’s inspiring to see how collaboration within the industry, combined with external knowledge, can drive such innovation. I’m excited to witness how these advancements will unfold and revolutionize how we connect and communicate! 📞  How do you think telecom companies should adapt to rapidly changing customer expectations in this era of technological advancement?  🔗 https://lnkd.in/gUZfhJGD #TeamEricsson #NetworkAPIs #Innovation #Partnership #Networks #AI #ArtificialIntelligence

Nokia's AI-powered Digital Site Twins, a game-changer for network performance. These innovative tools streamline operations, minimize downtime, and maximize efficiency. Discover how Nokia is reshaping network optimization! #Nokia #AI #NetworkPerformance

At Nokia, we offer the most precise AI-based Digital Site Twin to provide you with an in-depth and unbiased view of your radio network, helping you optimize your site performance and efficiency. In this blog, Deepak Harie discusses how Nokia's Digital Site Twin Solutions enable customers to address key network challenges, such as accelerating time-to-revenue, reducing site visits and enhancing Health & Safety protocols. By leveraging a unique combination of digital twins, AI and automation, our solution is significantly faster than manual-driven methods and enables customers to reduce site visits from three to one, minimizing the risk of related incidents. Read more here ➡ https://nokia.ly/3ww5Lif #ai #automation #digitalsitetwin

Nokia's AI-based Digital Site Twin offers the clearest view of your radio network, helping to improve site performance and efficiency. This blog gives great insight into how Nokia harnesses digital twins, AI, and automation to deliver the most optimized radio network sites!

Amdocs' 2025 tech predictions spotlight the Agentic Era, where AI agents and innovation redefine connectivity and customer experiences. Explore the trends shaping the future of #telecom and technology: https://lnkd.in/gbT9kQFr #Innovation #TechTrends #AgenticEra #AIRevolution