What a year! Not only did I celebrate my one-year (!) anniversary at MedBridge last week, but I celebrated an even more important milestone as well.
I mentioned a few months ago that our new product MedBridge Pathways was in beta. Well, today, we are officially no longer a beta product. Pathways is here and it’s firing on all cylinders. 🚀
I want to remind everyone why we built this product. Half of Americans have an MSK issue, and many of those never get to see a therapist or a provider in person — whether that be due to long wait times or due to their condition not being ‘severe’ enough to see in-office. Our customer partners told us what they needed and what they needed was a new platform to manage their MSK patients. One where they can have their patients do independent exercise and education programs at home, one where they can engage and retain their patients in a way that will strengthen their relationship. And one that is cutting edge and clinically reliable.
Our early beta findings are astounding — we’re seeing over 75% patient engagement. We’re seeing patients continue going back to Pathways because they *love* our exercises and education combo, shown by an 80 NPS score. Not only are we seeing high engagement and high patient satisfaction, but patients are actually improving as they progress through our programs. It’s why our mission is to help patients move better, feel better, and live better. ❤️
MedBridge Pathways is built from the ground up, for providers and by providers. It would be silly of me to try to name everyone who had a hand in bringing this product to life, because it was truly a company-wide effort, and a herculean effort at that. Take a look at this snazzy video and reach out for a demo. The future of digital MSK care is here — and it’s at MedBridge. 😎
https://lnkd.in/dt5FzsUb
Patient Service Representative @ ZOLL CMS GmbH | Registered Nurse, Cardiac Cath Lab
1wFantastic update