Iain MacDonald’s Post

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Business Coach | Executive Coach | Team Coach | e-Commerce Consultant | Mentor

Let's Celebrate Success at Every Opportunity As individuals, most of us celebrate personal achievements and anniversaries readily, but what about organisations? Often businesses fail to mark what their staff members are achieving. Sometimes they fail to even notice. When was the last time your company or department really celebrated a success? How did people feel when it happened? (It has happened, hasn’t it…?) Handled well, marking the passing of a milestone gives colleagues a sense of satisfaction (obviously), appreciation, and progress. It can create a new energy, and a greater sense of commitment to a shared purpose. So how do we capitalise on all these good outcomes? The short answer is to do it more often. Ask team leaders to define upcoming goals and waypoints, then hold them accountable for telling everyone when they’ve been achieved. But try to make the goals meaningful – the 235th new customer this month doesn’t sound important, but maybe the 500th does. Or the one that marks +30% up on last year. You want markers that tie-in to a delivery plan for business growth, and range across every operational area. “Faster, higher, stronger” was the original Olympic Games motto, so what types of comparison are needed in your business, today? Celebrating multiple, meaningful successes creates a culture of positivity, and a sustainable sense of progress that people can get behind. How you celebrate depends on the business, the people involved, and the importance of the milestone. But make it meaningful and appropriate, share it throughout the organisation, and see what happens to your morale and contentment scores.

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