What, So What, Now What
One of my favorite meeting tools from the Liberating Structures toolbox is the activity called What, So What, Now What (WSWNW). Based on everyone having had a shared experience of an event, process or project (not to be confused with having the same perspective on that event, process or project), it maximizes a group’s ingenuity by creating a common understanding of the history/facts of events (What), exploring the impact and meaning of those events (So What), and enabling a group to move into action planning (Now What) while avoiding misunderstandings, conflict, power imbalances and stagnation.
How it Works: You can use it as an agenda for a regular staff meeting, at the end of a retreat, or at any stage in the unfolding of a project. You can also use it on a personal level to address anything important impacting you, your partner, and your family. Make sure you know what your subject is (e.g., the recent month’s implementation of a new communications program, the year-to-date strategic initiatives rollout, changing from a two-person income household to a one-person income household to take care of children or parents) before beginning.
1. Ask “What happened?” These are the facts, observations and data of what has transpired. This builds a shared understanding of the sequence of events and a story that everyone can “own.”
2. Ask “So What?” What is the impact of what has happened? What is the meaning of what has happened? Why does it matter? This is how a nuanced, complex, and balanced understanding of events is made possible.
3. Ask, “Now What?” What actions can we/do we need to take based on what we know?
You will be surprised at the efficiency of this process and how it can contribute to changing non-advantageous old patterns of behavior. The energy of your meeting/group will shift palpably as you move into a mode of shared creativity and forward thinking without leaving anyone behind. Try it and see what happens! Then let me know how it worked.
For more information about WSWNW and other Liberating Structures, please visit the Liberating Structures website at https://lnkd.in/gV4h_-tA
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