IDS Logic UK’s Post

For the design of HealthHub, I began by conducting extensive research into healthcare systems to better understand the needs and challenges faced by both healthcare professionals and patients. Through this research, I identified several key features that would be most beneficial for users, such as facilitating direct communication between doctors and patients and ensuring seamless access to essential healthcare services. These insights guided the platform's overall design, focusing on efficiency, accessibility, and user-friendly interactions. Next, I concentrated on creating an intuitive and engaging interface that would appeal to a wide range of users, including those with varying levels of technical proficiency. To enhance user experience, I implemented a Dark and Light mode switch, providing users with the flexibility to choose their preferred display setting based on personal preferences or environmental lighting conditions. This feature improves accessibility, making the platform more visually adaptable and comfortable to use in any setting. Picture this: You're managing a chronic condition, and instead of waiting days to hear back from your doctor, you can message them directly for advice. How much easier would that make your healthcare experience?" this platform is designed with both patients and healthcare professionals in mind—focusing on ease of use and improving access. kindly drop your reviews and likes! Thanks you!

Designing for patients isn’t just a trend; it’s a necessity for creating impactful digital tools in healthcare. Patient-centricity isn’t just about putting patients at the center of care; it’s about designing tools that empower them to actively participate in their health journey. Here are three tips I’ve learned from working on health tech projects: 1. Involve Patients Early and Often: Engage patients during the design and testing phases. Their insights can reveal challenges you may never anticipate, from navigation difficulties to unmet emotional needs. For one of our projects, patient feedback led us to simplify the app’s interface and add motivational messages that resonated deeply with users. 2. Prioritize Simplicity and Accessibility: Health tech tools must be easy to use for diverse populations, including those with limited digital literacy. Focus on clear language, intuitive navigation, and inclusive design. Accessibility features like voice commands and large fonts can make a significant difference. 3. Measure Impact Beyond Usage: Success isn’t just about how many people use your tool — it’s about how it improves their health outcomes. Use metrics like adherence rates, user satisfaction, and clinical improvements to assess the tool’s real-world impact. Imagine a world where every patient feels empowered by the tools they use. Creating patient-centric digital tools is a step toward that vision. How do you ensure patient voices guide your designs? Let’s reimagine healthcare together.

Service Design in Healthcare: The Importance of Collaboration Between Health Researchers and Marketing Our new study emphasizes the need to adapt traditional service design principles for healthcare, particularly in end-of-life care. While services marketing theory, with its focus on consumer behavior and design, is crucial for health services, a more nuanced understanding is required. By collaborating, health and marketing professionals can create a more person-centered, empathetic approach to healthcare service design. In our study, we modified the five key service design principles specifically for end-of-life care: +User Unity: Recognises the need to view all stakeholders (patients, caregivers, providers) as part of a collective user group. Empathetic communication ensures all voices are heard and understood. +Agile Assembly: Encourages flexible, real-time collaboration between healthcare teams and families, allowing adjustments as circumstances change. +Flexible Flow: Supports an adaptable flow of services, essential for responding to unpredictable health changes in end-of-life care. +Evidencing Effectiveness: Balances measurable outcomes with personal impacts, combining data with lived experiences to demonstrate the true value of care. +Holistic Harmony: Aligns care with the broader healthcare system and community, creating interdisciplinary partnerships for seamless transitions in care. Cross-disciplinary collaborations are essential to creating services that respond to both clinical needs and human emotions, improving health outcomes and experiences. Special thanks to my co-author Luorong (Laurie) Wu for her valuable service design insights, Services Marketing Quarterly Editor Ceridwyn King, Taylor & Francis Group, and Hannah Shakespeare. Open access article: https://lnkd.in/gf7T-cHF Special Issue call: https://shorturl.at/oY3PQ Griffith Universityv Griffith Business School Research , Griffith Business School, Gold Coast Hospital and Health Service #EndOfLifeCare #ServiceDesign #HealthcareInnovation #MarketingInHealthcare #CoCreation #CrossDisciplinaryResearch #CPR #AgingPopulation #ServicesMarketingQuarterly #TaylorandFrancis

Design for Care: Innovating Healthcare Experience by Peter Jones https://lnkd.in/eVH34fKr "This useful book offers an approach to introducing and integrating human-centered design and systems thinking for future healthcare experiences, with numerous cases of relevant methods, tools, and techniques. Design for Care is simultaneously pragmatic and forward thinking. The implications for the education of future design professionals are immense." Liz Sanders, Associate Professor in Design at The Ohio State University In Design for Care, Peter Jones help this audience understand the complexities, emerging opportunities, and uncertainties as indicated by the collective experience of leading-edge design and research thinkers The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

🚨 BREAKING NEWS: CAUHEC Connect is LIVE! 🚨 The wait is over, and we are thrilled to announce the official launch of CAUHEC Connect—the game-changing Marketplace SaaS platform that's about to revolutionize how healthcare students connect with preceptors and clinical opportunities! 🎉 💡 What’s the big deal? The healthcare industry is facing a workforce shortage like never before, but CAUHEC Connect is here to change that. We’re connecting students, educators, and healthcare providers in a whole new way, making it faster and easier to find the right opportunities and build the future healthcare workforce. 🔥 What makes CAUHEC Connect a must-have? 1. AI-powered matching 🧠 2, Seamless, cloud-based management ☁️ 3. A marketplace designed to streamline clinical placements and create real impact 🌍 But here’s the thing... only a select few will get early access. 🚀 Those who’ve signed up on our landing page are now invited to be the first to test out CAUHEC Connect, and trust us—you do NOT want to miss out on this opportunity! 😱 🌟 Why CAUHEC Connect is a game-changer: We're tackling one of healthcare's most pressing problems—shortages of trained professionals. We’ve built a platform that will help educational institutions and healthcare providers collaborate like never before. It’s a chance to shape the future of healthcare, and you can be a part of it! Don’t sit on the sidelines—get involved, be part of something historic. If you haven’t signed up yet, what are you waiting for? Join the movement and help us reshape the future of healthcare! 💪 Click here to learn more and stay in the loop: https://lnkd.in/eaVZjWHU #healthcareinnovation #marketplaceSaaS #workforce #preceptors #clinicaleducation #healthtech #CAUHECConnect

Scaling Assessment in Healthcare Simulation: Enhancing Validity and Reliability https://lnkd.in/gjtj224W

A great insight into the importance of taking a user-centred design approach to transforming healthcare services. Technology is evolving rapidly and we all know the pressure that healthcare in the UK is under. An interesting and critical point to explore how digital can create change and innovation that not only improves service delivery but relives some of the strain on the way in which healthcare is accessed and administered.

Healthcare just leveled up! Patient apps are revolutionizing the way we approach care. By putting control in our hands, we're experiencing a more personal and engaging healthcare journey. Jesus Diaz, Director of Nursing Informatics, highlights the dual benefit: Connected care through mobile apps gets patients engaged and saves nurses time. (Source: Healthcare IT News) I'm excited to see how patient apps continue to reshape healthcare. How have they impacted your care or work in healthcare? ***************** Follow for cool, exciting and latest innovation updates along with thoughtful articles in the field of AI. Health and Design. Learn more about my work at https://lnkd.in/gk5nx2qf

💡 In our software house, healthcare applications are a niche we focus on. In the fast-paced world of healthcare, a strong online presence is no longer optional—it's essential. Many medical businesses are still operating with outdated websites, which can significantly impact their credibility, patient engagement, and overall success. Investing in a new website can solve these issues and bring numerous benefits to your medical business: 🔹 Boosted Credibility and Trust: A modern, well-designed website reflects your commitment to providing top-notch care and staying current with technological advancements. 🔹 Better Patient Experience: With an intuitive interface, fast load times, and mobile optimization, patients can easily find information and services, making them more likely to choose and stay with your practice. 🔹 Advanced Functionalities: Incorporating features like online booking, patient portals, and telehealth can streamline operations, improve patient satisfaction, and increase your practice's efficiency. Investing in a new web page is not just about keeping up with trends; it's about providing a better service, boosting your reputation, and staying competitive in the digital age. Check our website and get to know how our software house can help you in it: https://lnkd.in/gG-jRCaB

Design has a key role in helping us solve problems especially wicked hard problems like poverty and healthcare. How? Design contributes significantly to user experience. It goes beyond generating functional solutions to deliver functional and purposeful designs catering to human needs. Below is an excerpt from my book The Lion and the Maasai Warrior https://lnkd.in/dYJzrUY9 "Wicked-hard problems are an intricately woven mix of the problem, the people and their underlying worldview. The lines between the three are blurred and symbiotically connected, with one aspect feeding off the other. This means understanding the root of the problem is no easy task. It's like studying an iceberg with the bulk of its mass hidden underwater or exploring a termite mound with a complex network of shafts hidden from the naked eye, wicked-hard problems are difficult to understand." This post gives me increased hope that we are having the right conversations.