🔮 The Future of AI in Public Services: A 2025 Vision Excited to share my thoughts on how AI will transform public service delivery in 2025 and beyond. Here's what's on the horizon: - AI will augment human capabilities in public services, not replace them - enabling staff to focus on complex cases while automating routine tasks - Data-driven social care and predictive analytics will help councils better anticipate and respond to community needs - Identity-aware customer experiences and voice-enabled services will make public services more accessible and secure - "Agentic-AI" will enable proactive engagement - imagine automatically notifying elderly residents about winter fuel assistance before cold weather hits But here's the key: success isn't just about technology. It's about carefully balancing efficiency with accessibility, privacy, and inclusivity. The councils that will thrive are those that embrace AI responsibly, focusing on sustainable progress and community-focused implementation. AI isn't just a tool for doing more with less - it's an opportunity to reimagine public services to better serve our communities. What are your thoughts on AI's role in transforming public services? 🔗 Find out more: digl.ink/vw820nv #PublicSector #AI #Innovation #DigitalTransformation #FutureOfWork #LocalGovernment Inspired by Martin Neale's insights on the future of public service delivery
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Unleashing the 3 Powers of AI to Drive Transformation in Local Authorities Artificial Intelligence has three core powers that make it a game-changer for local authorities striving to deliver transformational change: Prediction, Pattern Recognition, and Automation. Here’s how I help local authorities leverage these capabilities to create smarter, more efficient services: 1️⃣ Prediction AI can analyse vast amounts of data to forecast trends and outcomes, enabling better resource planning and proactive decision-making. For example, predicting demand for services housing or social care ensures resources are deployed where they are needed most, reducing waste and improving outcomes. 2️⃣ Pattern Recognition By identifying trends and anomalies in data, AI helps uncover insights that might otherwise go unnoticed. Whether it's detecting inefficiencies in housing allocations or pinpointing demand in certain types of care placements, recognising patterns empowers local authorities to act strategically. 3️⃣ Automation Repetitive tasks—like processing applications or responding to common queries—can be automated, freeing up staff to focus on complex, value-driven work. This not only increases productivity but also enhances service quality for residents. By embedding these AI powers into their operations, local authorities can achieve true digital transformation—enhancing services, empowering staff, and building stronger communities. How do you see AI shaping the future of the public sector? #localauthorities #insightcx #carepay #vocafill
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AI is rapidly and radically transforming the way local governments tackle some of their biggest challenges. But it’s not just about rolling out the latest tech - true success with AI happens with a deep understanding of the unique needs and priorities of local authorities. Whether it’s streamlining service delivery or helping you make smarter resource decisions, AI has the potential to be a game-changer for government services at all levels, including health. With the power and capabilities of Transform and Cadence Innova, we don’t just talk about AI - we help you think through your real challenges, to make AI work where it can have big impact. If you are at Solace Summit today, have a noodle with our colleagues Jane Barrett MCMI ChMC and Rob Pearson about how we can bring AI into your strategy for real results. We’d love to show you how combined can deliver genuine wins for your local authority. #LocalGov #PublicSectorInnovation #SmarterGovernment
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Interesting conversations happening in this area now as people are starting to understand the data foundations and guardrails that need to be in place to make the best use of AI, and it's good to see Local Government thinking out loud about how to embrace this future. #publicsectortransformation #Solace
AI is rapidly and radically transforming the way local governments tackle some of their biggest challenges. But it’s not just about rolling out the latest tech - true success with AI happens with a deep understanding of the unique needs and priorities of local authorities. Whether it’s streamlining service delivery or helping you make smarter resource decisions, AI has the potential to be a game-changer for government services at all levels, including health. With the power and capabilities of Transform and Cadence Innova, we don’t just talk about AI - we help you think through your real challenges, to make AI work where it can have big impact. If you are at Solace Summit today, have a noodle with our colleagues Jane Barrett MCMI ChMC and Rob Pearson about how we can bring AI into your strategy for real results. We’d love to show you how combined can deliver genuine wins for your local authority. #LocalGov #PublicSectorInnovation #SmarterGovernment
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𝙰𝙸: 𝚙𝚛𝚘𝚐𝚛𝚎𝚜𝚜 𝚘𝚛 𝚙𝚛𝚎𝚝𝚎𝚗𝚍? Everyone is talking about AI. How much is actually being done in the payer space? With the industry facing disruption, it’s time for health plans to harness AI (for real) to enhance member relationships and boost operational efficiency. While it’s essential to approach every innovation—including AI—with a healthy dose of caution, there are ways we can avoid falling into 𝘢𝘯𝘢𝘭𝘺𝘴𝘪𝘴 𝘱𝘢𝘳𝘢𝘭𝘺𝘴𝘪𝘴 type of situation. Some practical steps can help us move forward with confidence and agility. 𝙰𝙸 𝚋𝚎𝚏𝚘𝚛𝚎 𝚢𝚘𝚞 𝚑𝚊𝚟𝚎 𝚝𝚘: 🫧 𝗖𝗹𝗲𝗮𝗻, 𝗰𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗲𝗱 𝗱𝗮𝘁𝗮 𝗶𝘀 𝘁𝗵𝗲 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗔𝗜 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. Member data that’s organized and accurate powers reliable insights, seamless experiences, and real-time personalization. 👩🔬 𝗧𝗲𝘀𝘁 𝘄𝗶𝘁𝗵 𝗹𝗼𝘄-𝗿𝗶𝘀𝗸 𝗔𝗜 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 to increase efficiencies or improve experience using a Proof of Concept (POC) approach. These early wins help demonstrate AI’s value and build internal momentum. 🧏 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗲 𝗔𝗜 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝘄𝗶𝘁𝗵 𝗳𝘂𝗹𝗹 𝘁𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆, both internally and externally, to ensure clarity around how these advancements will impact members and employees. How is your organization preparing to leverage AI? Where are you seeing benefits already? #AIinHealthcare #MemberEngagement #DigitalTransformation #HealthTech
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AI's Role in Municipal Government Evolution Dustin Haisler's exploration, at the AGRiP Governance Conference, of Generative AI in government reveals a paradigm shift towards smarter, more responsive public services. From enhancing employee efficiency to revolutionizing citizen engagement, AI's potential to augment public sector operations is undeniable. How can municipalities and government agencies leverage this technology to better serve the public grounded in realism without creating unrealistic hope for a utopian future or despair of a dystopian future? As we proceed with discussions around a policy to ensure the ethical use of AI that enhances our culture, productivity and is solutions oriented, we are moving cautiously. Personally, I want to see a 1,000 healthy flowers bloom rather than see concrete on grass and waiting to see the one, solitary, blade of grass break through. #PublicSectorInnovation #GenerativeAI #GovTech #PoolingPower #GrandBay-Westfield
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🌟 Unlocking AI Potential: The Power of People 🌟 AI implementation thrives on the human element. Empowering power users is key for successful AI adoption, especially in the public sector. These champions drive change, experiment, and inspire their teams to turn AI potential into reality. Key Insights from Power Users: ☀️🌚 Bookend Their Day with AI: Power users start and end their days with AI, enhancing focus and decision-making through analyzing information, task prioritization in the morning, and summaries in the evening. 🥼 🧪 Experiment with Use Cases: Innovators thrive on experimenting with AI to uncover unexpected solutions, emphasizing that meaningful results often stem from small successes and trial and error. 🧩⚙️ Redesign Workflows: Power users emphasize that AI adoption goes beyond automation; it's about redesigning workflows to boost collaboration and productivity, showcasing the importance of curiosity and persistence. 👉 Take Action Today: Embed Copilot and GenAI into your daily organizational routine for a future-ready workforce! 🔗 Learn more about the future of work in the 2024 Work Trend Index | AI at Work is Here. Now Comes the Hard Part: https://lnkd.in/dpKpTQtF 💡 Microsoft 365 Copilot – Readiness and Adoption Guide for Public Sector: https://lnkd.in/g4QjdyNY US Gov specific Copilot scenarios: https://lnkd.in/gjedbPAY #MicrosoftAdvocate #AIatWork #Microsoft365Government #Microsoft365Copilot #PublicSector #MissionSuccess #Security #Compliance #Trust #Privacy #Innovation #GenAi #Productivity #Creativity #Skills #DeliberatePractice Alexia, Alex, Maryleen, Efe, Erin, Alina, Shin-Yi, TJ, Lauren, Ramesh, Melinda, Alice, Caroline, Jeremy, Derek, Zoe, Jennie, Jack, Henry, Phil, Jason, Marlene, Rodrigo, Heidi, Javier, Steve, Teri, Jack, Jeremy, Lee, Emilio, Richard, Heather, Nora
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🌟 Exciting News in the AI World! 🌟 We’re thrilled to share that Google has recently launched Agentspace, a significant development that merges AI agents with enterprise search. This innovation is creating waves in how businesses can harness artificial intelligence to streamline their operations and enhance efficiency. At DataxLogic, we’re committed to keeping you informed about the latest advancements in AI technology that can add value to your organization. Agentspace represents a brilliant step forward in the realm of workplace productivity. With the power of AI agents integrated into enterprise search, businesses can now experience smarter, more effective information retrieval. This means that employees can find the data they need quicker than ever, facilitating better decision-making and collaboration across teams. By deploying intelligent AI agents, customization and personalization of the search experience are taken to a whole new level! As a leader in providing AI voice agents solutions, DataxLogic is excited about how these advancements align with our mission to make business operations more seamless through cutting-edge technology. Our AI voice agents are designed to assist businesses in automating tasks, improving customer interactions, and delivering valuable insights. This is just the beginning! As AI technology evolves, so do the possibilities for transforming how you operate. We encourage you to explore these trends to stay ahead in today's competitive landscape. 📈 Keep an eye on our page for more updates on how AI innovations can boost your business. Let’s embrace the future of work together! #DataxLogic #AI #Agentspace #Google #FutureOfWork #EnterpriseSearch #VoiceAgents #Innovation #BusinessSolutions Source: https://lnkd.in/dpaCNV3P
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As part of our Global Market Development Team’s mission, we continuously engage with governments and public sector (PS) agencies across all continents to foster their AI strategy and adoption plans. In our interactions, we have consistently encountered specific challenges that delay AI advancements in this sphere. But we don't only highlight the difficulties; we are also crafting and applying strategies to alleviate these problems and initiating efforts to hasten public sector AI evolution. This infographic details these issues, which we've organized into three main categories: 🙅♀️ Cultural barriers associated with change management and the perceived risks that lie at the intersection of AI deployment and employee adaptation. 📑 Regulatory and Ethical Issues concerning the privacy, security, and principled application of AI. ☁ Technical constraints related to infrastructure, data handling, and system integration complexities. These categories share a connection, and their resolutions often benefit each other. Tackling one can lead to beneficial outcomes for the rest. We’re keen to hear your thoughts on this infographic. What has been your experience with AI adoption in the public sector? Do these challenges resonate with your journey, and how have you approached the solutions? Let’s collaborate to accelerate AI adoption and achieve the key goals of the public sector in these transformative times. Thomas Rupp Dave Sloan Andrew Cooke Olivia Neal Joe Salazar Ayda Ozbakirci #GlobalMarketDevelopmet #AIMarketShaper #AIAdoption #PublicSectorInnovation #DigitalTransformation
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Unlock the secrets of tech transformation and watch your business soar to new heights! 🚀 NetworkGain presents: A Technology Transformation Series From AI to analytics, discover how the right tools can supercharge your business operations. Stay tuned as we explore each critical component of tech adoption! 🌟 #DigitalTransformation #TechSeries #Innovation #NetworkGain This series is designed to guide businesses through key aspects of adopting technology for growth: 𝗔𝗿𝘁𝗶𝗳𝗶𝗰𝗶𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲: Exploring the power of AI. 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲: Building a solid foundation. 𝗗𝗮𝘁𝗮 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Preparing data for advanced tools. 𝗗𝗮𝘁𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Tools for operational efficiency. 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Enhancing teamwork with tech. 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹: Simplifying financial processes. 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 𝗮𝗻𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: Turning data into strategic insights
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