iA American Warranty Group’s Post

Name: iA American Warranty Group on LinkedIn: #iaamerican #trainingtips #fandi
Uploaded: 2024-12-06T23:01:59.377Z
Duration: 1 min 51 s
Channel: iA American Warranty Group
Description: 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗧𝗶𝗽𝘀 𝘄𝗶𝘁𝗵 𝗧𝗼𝗻𝘆 𝗗 How can you use Venmo (yes, Venmo! 📲) to demonstrate the value of a vehicle service contract and all the other protection plans you offer? Take a few minutes to listen to our training specialist, Laura, explain the Venmo close! #iAAmerican #TrainingTips #FandI

iA American Warranty Group

6,204 followers

2w Edited

𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗧𝗶𝗽𝘀 𝘄𝗶𝘁𝗵 𝗧𝗼𝗻𝘆 𝗗 How can you use Venmo (yes, Venmo! 📲) to demonstrate the value of a vehicle service contract and all the other protection plans you offer? Take a few minutes to listen to our training specialist, Laura, explain the Venmo close! #iAAmerican #TrainingTips #FandI

Transcript

Hi, this is Laura Rowland with the CIA American Training Institute and this is our Venmo close. This close is going to be most effective with your customers that say they don't want their payment to go a dollar higher in the F and I office. They have a budget set and they aren't planning on budgeting. Your response first, of course, is Mr. Customer. I can appreciate that other than your payment concerns, what else is causing you to hesitate today? More than likely your customer will say nothing. No problem Mr. Customer, I'm going to have you pull out your cell phone it open your Venmo app. Give me the QR scanner so I can get your code and moving forward for the next six years, I'm going to send you $85 a month. Here's a catch. For that $85, I'm going to ask every time my car breaks down that you're my first phone call. You come out to help me provide me a loaner vehicle, tow it to the local repair facility and pay for any and all repairs in that vehicle, whether it be the large amount of technology including my touch screen I use everyday, engine, transmission or air conditioning. When someone opens their car door into mine in the grocery store parking lot, you fix that dent. When I'm driving down the road and I get a nail in my tire. You paid a patch it. Replace it if need be and replace that alloy wheel if damaged. When I get a chip or crack in my windshield, you repair or replace it. And when I break or lose my keys, you replace them to the tune of seven or $800. What will your customer say? Absolutely not. That's too much work for $85 a month. Exactly. Mr. and Mrs. Customer, that's the deal you just turned down today with our Diamond package I've presented here. Those are all of the benefits you're entitled to for the next six years. With that in mind, doesn't it only make sense to move forward with this package today?

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