Horton International’s Post

As 2024 draws to a close it is time to take stock of our client relationships and how well we really understand them, as well as how we are perceived as trusted advisors. Here are some helpful tips to use in conversations during these last days of the year that will pave the way to more enhanced and collaborative business relationships, that will develop and grow in the coming year and beyond.

As 2024 draws to a close it is time to take stock of our client relationships and how well we really understand them, as well as how we are perceived as trusted advisors. Here are some helpful tips to use in conversations during these last days of the year that will pave the way to more enhanced and collaborative business relationships, that will develop and grow in the coming year and beyond.

Empathy is a critical component of successful business relationships. By truly understanding the perspectives, needs, and challenges of our clients, customers, and partners, we can forge stronger connections, provide more tailored solutions, and cultivate long-lasting, mutually beneficial collaborations. Embedding empathy into our business practices allows us to build trust, foster loyalty, and create value in a way that goes beyond just the bottom line.

Check out our Top 5 Pillars to Good Consulting Partnerships. 

One of the most important lessons we have learned after 30 years in the industry is quite simple. Transparency is crucial. Ensuring that customers feel informed and confident in the services they receive is something we strive for every day. Transparency helps build trust. When we're open about our processes, pricing, and potential challenges, we create a foundation for long-term partnerships. It allows us to hold ourselves accountable, maintaining high standards of integrity and performance. When challenges arise, addressing them openly shows our commitment to finding solutions and strengthens our relationships with customers. Tell me your thoughts on transparency in business?

Effectively addressing client business challenges is fundamental to establishing trust and developing tailored solutions that transform obstacles into opportunities for growth.

It takes years to build a reputation in business and five minutes to ruin it. If you think about that, you'll do things differently. Intelligence, energy and integrity are the tools of building relationships in business.

🌟 Business is relational, not transactional. 🌟 It’s easy to focus on the numbers, but true success lies in the connections we build. When you see each client, partner, and team member as an opportunity to create value, build trust, and support dreams, that’s when business becomes impactful. Remember, people invest in people, not just services or products. Let’s prioritize relationships over quick transactions and build a foundation that stands the test of time. 💼💙 #RelationalBusiness #ConnectionOverTransaction #BuildingTrust #BusinessWithPurpose

🌟 Unlock Your Business Goldmine with Michael Lai's Tips! 🌟 Michael Lai shared some fantastic insights with us about tapping into our Past Clients and Centers of Influence (COI) – our very own "goldmine!" 💎 Here are a few takeaways: 1. Reconnect - Don’t be afraid to reach out to clients you haven’t spoken to in a while. 📞 2. Build Your Team’s Influence - Encourage your team to create their own COI lists. 3. Ask for Business - Remember the “10% rule” – 10% of your COI will support you if you simply ask! 🤝 4. Consistent Communication - Aim to connect with each COI four times a year with high energy and a friendly note. 5. Set Growth Goals - Challenge yourself to grow your list to 1000 names; that’s 100 potential transactions per year! 🔑 Treat every client with respect and stay consistent. Follow these steps to cultivate relationships, and watch your business thrive! 🌱 https://lnkd.in/gWttwkAJ 📆 Ready to elevate your game? Join us for an upcoming Business Workshop and dive deeper into these strategies! 🌐 Website: https://lnkd.in/gvsRuemm  📧 Email: deal@mlcompanies.co  📞 Phone: 206.322.3325  Visit us at 16400 Southcenter Parkway, Suite 206, Seattle, Washington, 98188 USA #Networking #ClientCare #BusinessGrowth #MichaelLaiTips #RealEstateSuccess

Do you know that building and maintaining strategic relationships in business can positively influence the growth and success of your business? Here are 5 steps involved in building and maintaining strategic relationships in business👇 Check the slides below to learn more 👉 You can also read our blog post on building and maintaining strategic relationships in business. Click the link to read - https://lnkd.in/dpvYssbH #strategicrelationship