HIO’s Post

🔊 Listen up Multifamily folks 🔊 - starting to pull together demos for next year?   Check out these results from a client case study 📊 with General Services Corporation (GSC) ▪️ 50 staff members asked 289 questions over a 25-day period. 🙋♂️ ▪️ 93.4% of these inquiries were answered by HIO’s agent with no administrative intervention. ✅ ▪️ Only 19 were escalated to the operational administrator, reducing workload significantly. 📉 ▪️ Over the trial period, the Administrator improved the agent’s knowledge base iteratively with additional documents and fine-tuning adjustments in seconds using HIO’s proprietary Model Studio. ▪️ Reducing time to resolve questions frees up time for operational and front line staff. HIO found that our AI Agents can save teams 20-60 hours a month! HIO has reimagined knowledge and change management for the multifamily industry from the ground up. We help provide answers to questions from internal and front line employees. Our Conversational AI Agents are private, and custom trained on your company's specific procedures and workflows. A special shout out to Katisha Kersey, the Director of Administration for General Services Corporation. Her feedback has been invaluable during the development of our solution, and we’re excited to continue the journey! 👏 Be sure to add HIO to your calendar so we can show you how quickly we can deliver value to your team! https://www.heyhio.com/ #ArtificialIntelligence #PropTech #Startup #RealEstate #Data

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