HARMAN Digital Transformation Solutions’ Post

🗣 “No matter how great the tech is, if there’s a barrier to adoption, it’s never going to work. It’s about ensuring your solutions are ready to scale before they hit the store, and that’s where true partnerships come into play.” – Matt Miles, Director, Americas Retail at Diebold Nixdorf Watch our highlight reel of our latest podcast with Brandon Rael, Pratyush Kumar, Director of Digital Product Management at Sobeys, and Matt Miles from Diebold Nixdorf! 🎙️ Key topics include personalization at scale, AI’s impact on loyalty, self-service technology in checkout, and AI-driven predictive maintenance for peak demand. Ready to future-proof your operations? Watch the highlights now: 🎥 https://bit.ly/40wxZG2 #RetailInnovation #AIInRetail #GroceryShop #RetailTech #CustomerExperience

Check out Shekel's latest article on "#Building Brand Loyalty with Smart Retail Technology"! Highlights the importance of integrating advanced retail technologies to enhance the shopping experience, streamline operations, and build customer loyalty. By addressing key pain points like lengthy checkout processes with self-checkout systems, improving customer service through strategic staff allocation, managing inventory with smart Vending/Coolers, Smart Shelves, Smart Carts and creating personalized shopping experiences with AI and data analytics, retailers can significantly improve customer satisfaction. Effective loyalty programs further enrich the customer journey, fostering a sense of trust and appreciation that encourages repeat business. For more details, you can read the full article on Shekel's website https://lnkd.in/g9htNrZh.   #ShekelInnovation #RetailTech #retailinnovation #smartcooler #smartvending

🌟 Introducing CIAO: Your Smart Shopping Assistant! 🛒 Transform the shopping experience with CIAO, the intelligent assistant designed to make every interaction smoother and more personalized. 🔹 Key Features: *AI-Powered Assistance: Get real-time help, product suggestions, and promotions tailored to each customer. *Seamless Integration: Works effortlessly with your current systems, both online and in-store. *Personalized Recommendations: Drive sales with customized suggestions based on shopping habits. *Real-Time Inventory: Ensure customers always find what they need with up-to-date stock info. *Secure & Reliable: Built with top-notch security for safe transactions. Ready to elevate your retail game? Discover how CIAO can enhance your customer experience today! #RetailTech #AI #CustomerExperience #CIAO #SmartShopping

💡 Transforming CX from Vision to Value! 🎊 The wait is over! Our 4th Edition CX Excellence Awards 2024 has officially kicked off and we're thrilled to share it with you! The customer experience leaders have converged at our event, bringing together a wealth of knowledge and expertise to share with our audience. Panel 1: Future-Proofing CX: Navigating Emerging Tech for Ever-Evolving Demands Our Expert Moderator for the panel:  Fasih Abbas M : Senior Director & Head of Customer Success, Cashfree Payments Our Eminent panellists for the panel are : Priyaah Sundaraam : Vice President - Head of Customer Experience and Fulfilment, Cleartrip Vijay Jituri : Head Service Excellence, CRED Subhajit Chakraborty: Vice President- Customer Experience, mPokket Gurpreet Jolly : Head - Customer Experience & Service Delivery, AJIO.com Dhira D. : Deputy General Manager Customer Experience, Duroflex Mohammed Khazi : Vice President Customer Service, Paytm Payments Bank Girish Rao : AVP - Product and Partnerships, Route Mobile Limited We're just getting started, but we're already geared up for an action-packed day ahead, featuring innovative solutions, inspiring insights, and a thrilling awards ceremony. Buckle up for an unforgettable experience! 👉 If you are here, do tag us in your posts and mention #quanticawards #quanticcxawards2024 🤝 We're eagerly anticipating your presence – come join us! #quanticawards #quanticcxwards2024 #ai #cx #customerexperience #customers #omnichannel #dataanalytics #cxstrategy #agile #digitaltransformation #bengalaru #trends #quanticindia #speaker #paneldiscussion #networking #event #cxleaders #live #industryinsights

📰 News: 📰 --- Elevating Customer Experience with Data-Driven Solutions 🚀 Did you know that companies that prioritize customer experience generate 60% higher profits than their competitors? 🌟 It's no wonder that Sainsbury's just announced a game-changing partnership with NCR Voyix, aiming to revolutionize their customer experience and support their ambitious Next Level Sainsbury’s business strategy. In this exciting collaboration, Sainsbury's will deploy NCR Voyix's cutting-edge Commerce Platform and Next-Gen Self-Checkout systems across their supermarkets, convenience stores, and petrol stations. By leveraging NCR Voyix’s cloud technology, Sainsbury's can harness real-time data and analytics, optimize employee productivity, and streamline transactions remotely for faster checkouts. Key highlights from this partnership: 📉 --50% reduction in checkout times--: Thanks to remote transaction approvals via tablets. 🎯 --Up to 30% increase in sales--: Personalized promotions powered by AI technologies. 📊 --Real-time analytics--: Improve store performance forecasts and cash management. 💼 --Enhanced employee productivity--: Optimized workflows driven by data insights. As Clodagh Moriarty, Chief Retail and Technology Director at Sainsbury’s, puts it, this move only strengthens their commitment to delivering top-notch food and service. Ready to dive into how customer-centricity can transform your business? Let's spark a conversation! 🔥 Comment your thoughts below and follow AnniQ for more insights into creating exceptional customer experiences! #Hospitality #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Business #AIDriven #Digital #AI #Strategy #Innovation #ArtificialIntelligence #AnniQ https://lnkd.in/enbC7XEg

Exciting times ahead in the world of retail tech! As consumer behavior continues to evolve, so does the landscape of retail. From AI-driven personalized shopping experiences to contactless payment solutions, technology is revolutionizing every aspect of the retail journey. As a passionate advocate for innovation in this space, I’m thrilled to witness the transformative power of retail tech firsthand. Whether it’s optimizing inventory management with AI technology or enhancing customer engagement through augmented reality, the possibilities are endless. As we embrace the digital era of retail, let’s collaborate, innovate, and shape the future of commerce together. #RetailTech #Innovation #FutureOfRetail

📰 News: 📰 🚀 Unleash the Power of Customer-Centric Business! 🌟 Let's face it: the retail world has moved way beyond automated checkouts. It's no longer just about making sales in-store—it's about integrating everything from supply chains to personalized customer experiences into one seamless journey. Sounds dreamy, right? But as we're seeing, it can be a double-edged sword! Data, AI, and a strong business culture are your secret weapons for creating and sustaining a customer-centric focus! 🌐💡 💥 Here’s why you need to make this shift: 🌟 93.4% of all in-store card transactions up to £100 were contactless in 2023. 🤖 AI-driven personalization can boost conversion rates by up to 20%. 📉 Retailers can see losses running into millions due to system outages. 🔄 Modern payment systems offer improved stability, security, and scalability. By embracing a customer-centric business model underpinned by data and AI, and fortified by a strong business culture, you'll not only meet your customers' needs but also foster an environment of trust and reliability. Got thoughts? Drop them below and let's keep the conversation going! Don’t forget to hit that follow button to stay updated with the latest innovations from AnniQ! 🚀📊💬 #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Hospitality #Consulting #Strategy #Innovation #Business #ArtificialIntelligence #CEO #Founder #AnniQ https://lnkd.in/e4YTEVqh

Sharing our newest article exploring how innovative technologies are reshaping the retail landscape in the UK and Europe. We've highlighted real-world examples of retailers adopting advanced solutions like AI, IoT, robotics, and virtual try-on tools to enhance their operations and customer experiences. This article includes case studies detailing the measurable impacts, challenges, and best practices driving industry success. It's an insightful read for anyone interested in the future of retail and the role of technology in creating more efficient and engaging shopping experiences. Enjoy!

📰 News: 📰 ---- 🚀 Transform Your Business with a Customer-Centric Focus! 🚀 Hey there, business aficionados! 🎉 Are you ready to take your business to the next level? Embracing a customer-centric culture is the key! A stunning 73% of consumers say customer experience is a crucial factor in their purchasing decisions. That’s why it’s no surprise that Sainsbury’s recently teamed up with NCR Voyix to revolutionize their shopping experience. 📈 Here’s why you need to ride this wave: - --Data Magic--: Companies using AI-driven data strategies see a 40% increase in customer retention. 📊 - --Personalization Power--: Personalized shopping experiences can drive a 10-15% revenue boost. 💸 - --Loyalty Pays--: 80% of customers are more likely to stick with a brand offering personalized experiences.🔗 - --Speed Matters--: Businesses prioritizing speed in resolving customer queries see a 60% increase in customer satisfaction. ⏱️ By integrating data, AI, and a robust customer-centric culture, companies can not only enhance the customer journey but also ensure sustainable growth. Ready to join the future? Tell us how you plan to integrate these elements and be sure to follow AnniQ for more epic insights! 👇 Comment below and let’s get the conversation started! 🚀 #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Hospitality #Consulting #Strategy #Innovation #Business #ArtificialIntelligence #CEO #Founder #AnniQ https://lnkd.in/efe9erhg

Retail transformation starts with innovation—and Aspire Systems is leading the way! From Human-AI Alchemy to groundbreaking solutions in personalization, programming, and workforce productivity, we’re redefining how retailers engage, operate, and evolve. Join us to explore the next-gen customer experiences, AI-driven tools, and strategies that are shaping the retail revolution. Let’s build a smarter, bolder future together. Get more details here: https://lnkd.in/grMyqxmp #NRF2025 National Retail Federation