Grow Credit Inc.’s Post

In the race to profitability, startups, at times, are pressed to resort to strategies benefiting their short-term bottom line at the expense of customers. On the membership cancellation front, we've taken the long view of siding with customers by making the cancellation process seamless, forcing us to focus on continuous product improvements, ultimately the best way to minimize churn. Thanks, Forbes, for highlighting our efforts. https://lnkd.in/ghQ2psSc

Fintech App Trap: Enraged Customers Struggle To Cancel Their Subscriptions

Fintech App Trap: Enraged Customers Struggle To Cancel Their Subscriptions

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