Group1 Auto’s Post

What do logistics companies look for in new drivers? 🚛 In the fast-paced world of logistics, finding the right drivers is crucial. But what exactly are companies looking for? Here are the top qualities that make a standout candidate: ✅ **Reliability**: Being dependable is key. Companies need drivers who can be trusted to deliver goods on time, every time. This means showing up for shifts, meeting deadlines, and maintaining a consistent performance. ✅ **Safety Awareness**: Safety is paramount. Drivers must adhere to all road safety regulations and company policies. A clean driving record is often a must, reflecting a commitment to safe driving practices. ✅ **Customer Service Skills**: Drivers are often the face of the company. Good communication and a positive attitude can make a big difference in customer satisfaction. Being polite and professional during deliveries helps build strong client relationships. ✅ **Adaptability**: The logistics industry can be unpredictable. Drivers who can adapt to changing schedules, routes, and conditions are highly valued. Flexibility and problem-solving skills are essential. ✅ **Technical Know-How**: Modern logistics relies on technology. Familiarity with GPS systems, electronic logging devices, and other tech tools is increasingly important. Companies look for drivers who are comfortable using these tools to enhance efficiency. These qualities not only ensure smooth operations but also contribute to a positive work environment and customer experience. If you're a driver or looking to become one, focusing on these areas can set you apart. Share your thoughts in the comments or get in touch to learn more about opportunities in the industry. https://tts24-7.co.uk #Logistics #Transport #Recruitment

It has been a very busy few months for us, one of the factors is the poor state of the roads in our surrounding area…..leave that subject for another day!! This has resulted in many customers dropping in with tyre issues, rather than using our usual technician allocated appointment system. As always, we try to meet their needs as quickly and efficiently as possible but that is only possible by the support of our main tyre supplier Oak Tyres UK Ltd. We stock a large range of tyres and also receive multiple deliveries a day from budget tyres to premium tyres and the very popular Davanti Tyres | Leading the Way. The point of this post isn’t just to highlight we can support our customers with tyres but when we do face those difficult, busy and stressful periods its how we deal with it and how our suppliers deal with it. Having strong positive relationship with suppliers is crucial, it makes problem solving much easier to deal with. Relationship is key! What makes a good customer/supplier relationship?

A disappointing experience with Havells India Ltd customer service I recently purchased 3 Havells Standard Amazer geysers, but unfortunately, one of them developed a dripping issue on the very same day it was installed. The technician came, assured me the problem was fixed but the issue resurfaced again a few days later. After a second complaint, the technician claimed the issue was due to high water pressure, so we had a plumber check it. Turns out, the water pressure was actually lower than normal. The technician then promised another visit, but things took a frustrating turn when a senior representative contacted me. Instead of offering a solution, this individual was extremely rude, telling me to read the manual and fix the issue myself, before abruptly ending the call. This experience has been incredibly disappointing—not just because of the faulty product, but because of the complete lack of professionalism and respect in customer service. As a customer, I expected better communication and support from a reputed brand like Havells. It’s unfortunate that this interaction has left me questioning their commitment to customer satisfaction. #CustomerService #ProductQuality #Havells #Frustration

I have worked at multiple jobs from JFS to Dealerships. One thing that has always been important to me is treating people with dignity and respect no matter if it’s a customer buying a $100,000 vehicle or someone needing help in one of the worst times of there life. Being in a HR position to customer service in general one of the biggest things I have learned is human beings just want to be heard and know that someone is listening and actually HEARING them.

#TitleClerks are key to smooth transfers of vehicle ownership. They do more than prepare documents—they navigate state compliance regulations, handling extensive #DMV paperwork for buying and selling. How do you manage staff turnover that leaves you with a backlog of unregistered vehicles? Protect your dealership with a reliable partner that offers flexible solutions to: ✓ Outsource title work, avoiding the expense of hiring in-house staff ✓ Fill staffing gaps with floating title clerks ✓ Offer dedicated title clerk staffing service Most importantly, find a partner who specializes in state compliance regulations and keeps your dealership running smoothly. Let's talk. https://bit.ly/3F5il8M #VehicleOwnership #TitleClerks #StateCompliance #DealershipSolutions #Outsourcing Dealer Services Network

DVA is not associated with this job posting Manager, Technical Customer Support at Omnidian https://lnkd.in/gXPBAcaE What Youll Do At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things youll be doing: Model our Omnidian core values by coaching, providing feedback, and developmental opportunities to build effective teams. Oversee a team of technical support representatives, ensuring they are properly trained, motivated, and equipped to handle customer inquiries effectively. Assist with escalated customer issues and provide guidance to team members on complex technical problems. Track key performance indicators (KPIs) such as response times, resolution rates, customer satisfaction scores, and ensure the team meets or exceeds performance targets. Continuously refine support processes and procedures to enhance efficiency and effectiveness, implementing best practices to streamline workflows. #jobboard #jobsearch #hiring #careers #employment #jobopportunities #jobposting #joblisting #jobhunt #jobseekers #jobmarket #jobadvertising #jobrecruitment #jobnetworking #jobplacement #jobvacancies #jobalerts #jobseeking #jobseekeradvice #jobinterviews #jobapplication #jobtips #jobadvice #jobstrategies #jobsuccess #jobgrowth #jobindustry #jobtrends #jobmarketinsights #jobboardtips

🚛 Achieving Client Success with Optimized Driver Placement Strategies 🚛 In the ever-evolving world of logistics and transportation, finding the right CDL drivers can make or break a company's operations. With the current US unemployment rate at 3.8% (BLS, Sept 2024), the demand for skilled talent is higher than ever. At JobsInTrucks.com, we specialize in connecting trucking companies with the best drivers, ensuring that every placement is a perfect fit. Our approach is simple yet effective: personalized, hands-on customer service combined with industry-specific insights. By understanding the unique needs of each client, we help recruiters be more efficient in hiring CDL drivers, diesel mechanics, warehouse staff, and more. For instance, the average salary for a CDL driver has increased to $65,000 annually, with benefits like health insurance and retirement plans becoming standard. This makes the industry more attractive to new talent, but also more competitive for employers. One of our recent success stories involved a mid-sized trucking company struggling to fill OTR driver positions. By leveraging our extensive database and targeted job postings, we were able to reduce their time-to-hire by 40% and improve retention rates by 30%. This not only saved the company money but also boosted their operational efficiency. Let's continue to drive success together! 🚚💼 #LogisticsRecruitment #CDLDrivers #TransportationIndustry

DVA is not associated with this job opportunity. Customer Service Representative https://lnkd.in/g4x5HuuK Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required... #nowhiring #jobopening #careeropportunity #employmentopportunity #jobsearch #joblisting #jobposting #jobvacancy #hiringnow #jobopportunity #jobhunt #jobseekers #jobseeking #jobalert #jobfair #jobmarket #jobrecruitment #jobapplication #jobinterview #joboffer #jobplacement #jobposition #joblisting #jobsearching #jobseeker #jobhunting #jobseekeradvice #jobseekerhelp #jobseekerstrategies #jobseekersupport

Apartment or house? Toyota Camry or Lexus ES? Grocery shopping what’s on sale or buying the things you want without worrying about the price?    What if your financial situation allowed for option 2? The difference in income you CAN be earning when moving to F.A. International Inc as a Fully-Remote Freight Agent will get you there. We pay 75% commissions on all Gross Profit sold when handling Cradle to Grave. Why settle for the situation you’re in when YOU COULD BE MAKING THOUSANDS MORE PER YEAR DOING THE SAME SALES VOLUME?!?   F.A.’s hiring process is two steps, a conversation with me and an interview with our Sales Manager. Message me with any questions or to begin this process, you can also check us out online at www.fainlogistics.com to learn more. #hiring #sales #3pl #remotework #logistics #workfromhome #opportunity

Secret of Customer Delight in field service : In field service delivery field installer/ service engineer are playing most important role as they are true brand ambassador as customer interactions are happening through them only on real time basis. So the moment of truth of customer delight can be created when the company having competent and motivated field service engineer who can give extraordinary service experience to customers through his technical skill and soft skill during attending customer premises for resolutions of customers issues and replying subsequent different queries coming from customers during course of actions. To build up competent and motivated field team from my experiences I learn finding out role models from the lot is the most important role of a service manager . The role model service engineer surprisingly worked as catalyst to create multiple role models which gives ripple effect to create multiple role models which ultimately helps fetch customer delight and good potential for future generations service manager as well. I personally got suceess in all most every time through this process in my career and very happy to see lots of role models are actually doing very well in their professional career as well as a service managers role for genuine example of creating talent pool. #fieldservice #fieldengineer #rolemodel #secretofcustomerdelight