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When a company transforms its entire workflow in just 12 months, you sit up and take notice. 🚀
We're thrilled to share our latest customer success story with Mark Bentley, Deputy Head of Credit at GRID Finance, who reveals how Docsumo became a critical business partner.
Imagine processing 100-120 applications monthly and cutting document processing time from an hour to just 1-2 minutes. That's exactly what Grid Finance achieved:
❌ Before: Manual processing, accuracy in mid-60%
✅ After: Automated workflow, 92-94% accuracy
Mark put it best: "In a very short space of time, Docsumo became a very important partner."
From eliminating human errors to enabling instant insights for the sales teams, we're not just solving document processing challenges—we're driving business efficiency.
Want to hear the full story? Watch the complete testimonial on our YouTube channel. 👀 [Link in comments]
#DocumentAI#Fintech
Just like in a very short space of time, document became a very important partner. Low Grid Finance is a specialist lender to small and medium enterprises in Ireland. We provide flexible financing to our customers. In my role as I I'm I'm the deputy head of credit in grid. So we're a team of about 15 people. We were using dark summer. We we used a another provider and it was very static and. Very clunky. So we process currently at the moment about 100 to 120 applications a month. Each customer is sending in between 1 and up to a couple 100 pages depending on how many transactions business is having on a day-to-day basis. So it it could get quite cumbersome for someone to go through and after weed out all the errors. So it was taking somebody, you know, it could have been 10 minutes or up to half an hour or an hour sometimes just to get one customer's credit application. Delete it. So it, it, it was a monumental amount of time and when you're dealing with 100 to 120 applications, it builds up very quickly. So we wanted a partner that could deal with the volumes that we have now, but could also deal with something that is 5-10 X that you know, right from the off the, the accuracy and the level of service was, was brilliant. With Dark Summer, we saw an immediate increase in the accuracy of the information we're getting. We were getting back to sort of 92 to 94. Percent which is monumental before it was maybe down at the mid 60s and we processed over 20,000 pages which is which is huge and the average time to process those documents is, is anywhere you know 1 to 1 1/2 minutes. Again, I I can't sort of praise highly enough the the customization options that you guys have you know it is very much bespoken across because we're constantly changing the way we do things and how we kind of operate and having. A partner like dog sumo allows us to kind of do that with the confidence of knowing that like if we have to make any changes that we'll be able to do that quickly in a very short space of time. Doxin will became a very important partner. Like I can't stress enough the importance of having something that sort of suited us a product that kind of feedback and and and and baited genuine efficiency. So you know, I would if I was chatting to anyone who was looking for a similar. Product I would have absolutely no hesitation in saying doc see where all the guys to go to because what you're looking for will get done in the way you want it to be done and it'll suit you as a business.
Watch the complete testimonial here: https://youtu.be/IcSgDZ5TBE4