Globe Life AO National ’s Post

#hiring Manager, Customer Success Utilization Manager - East, Los Angeles, United States, $152K, fulltime #jobs #jobseekers #careers $152K #LosAngelesjobs #Californiajobs #HealthcareMedical Apply: https://lnkd.in/g3NWCGJu I. Job Purpose and Core Tasks The Manager, Customer Success Utilization plays a critical role in: 1

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, Canada,  USA. Salary -  50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gtuMkJ-e #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

Hiring Customer Care Representatives: This is for you! 👩💻 🙋♀️ 🗣 Measuring What Matters: Core Skills for Effective Customer Care Customer care is a role that requires a precise set of skills to handle both technical and interpersonal challenges effectively. The core tasks typically include: ***Gleaning information quickly to understand the issue at hand ***Addressing customer needs with empathy and clarity ***Documenting conversations accurately for consistent service ***Service orientation to ensure positive interactions ***Navigating computer systems efficiently to resolve issues promptly Traditional assessments often overlook these practical skills, focusing instead on generic qualifications or experience. By implementing a #skillsbased approach, we can directly measure candidates' #performance in these tasks, observing their ability to engage with real scenarios that mirror daily responsibilities. Focusing on these skills offers multiple benefits: it provides a clearer, more objective basis for hiring decisions, reduces turnover by ensuring candidates are well-prepared for the role and enhances overall customer satisfaction by placing individuals who are genuinely suited to the demands of customer care. #SkillsBasedHiring #CustomerCare #ObjectiveHiring #hrtech

New job alert! MNTN is hiring a Customer Success Operations Manager! Learn more about the role in the first comment.

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, Canada,  USA. Salary -  50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gmWCh7ew #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

Great opportunity in Nashville

Victorian Plumbing could seriously do with some Customer Service people.!! When you call their number and they tell you shouldn’t ring this number and immediately hand up, you know this is wrong.!! Two sets of wrong bath legs despatched and two abortive visits from a plumber as a result of this incompetence, so I’m naming and shaming VictorianPlumbing.co.uk for the financial cost and the emotional stress and feeling of duress caused to my daughter.. This simply isn’t how business is done.!! #VictorianPlumbing #CusomerCare #CustomerService #BuyerBeware

We're looking to fill a VERY important role at Base... ...potentially THE MOST important role... And that would be our HEAD OF CUSTOMER SUCCESS! So for context, here's a little bit about what we actually do at Base. First and foremost, we're attempting to solve the biggest, and most complex problem facing society today. This is, of course, the problem of relationships. As we become more self-sufficient as a society, and as we become increasingly independent...our relationships inevitably suffer. ➡️ We feel alone, despite living in a big city ➡️ We find it harder to find a life partner ➡️ We're constantly having to "start over" every time we move And the result of all these things are that, for the first time in history, we can't simply be a part of a community without concerted effort, and intervention. For the first time ever.... 🔵 We have to try. 🔵 We have to go out of our way. 🔵 We have to work hard at relationships So what we do at Base is, we create the fertile ground for these relationships to take place. We cultivate situations for sparks to ignite. We attempt to architect connection. NOW BACK TO THIS VERY IMPORTANT ROLE: What we're looking for is someone to LEAD our customer success efforts. 1️⃣ They will be working directly with customers, to ensure that we deliver a first class experience to all of our members. 2️⃣ They will be managing a distributed team of Customer Success Agents all around the country. This is how we'll be able to provide bespoke, and city specific support to members, regardless of where they live. WHAT WILL THEY NEED FROM A VIBES PERSPECTIVE: Empathy, empathy, empathy ❤️ They will be supporting members of all ages, races, religions, and demographics, from cities all across the country (and soon the world). It is of the utmost importance that, whoever fills this role, is a kind and empathetic individual who seeks understanding as their default. SO...... If you're a kind, professional, and empathetic individual who is ready to LEAD a growing team.... • If you think in systems • If you care about people • If you can support a large team • If you want to help bring people together We'd love to talk! (if you aren't this person, but know someone who is, maybe consider letting them know 😉)

Why Hiring a VP of Customer Success at a Million Makes Sense Learn why hiring a VP of Customer Success at an earlier stage can lead to better customer retention and revenue growth. Discover how investing in the right talent can cover the salary and bring in additional income. Don't miss out on this strategy for maximizing success! #VPofCustomerSuccess #CustomerRetention #RevenueGrowth #TalentInvestment #BusinessStrategy #CustomerHappiness #RetentionSuccess #CustomerSuccessTips #CompanyGrowth #BusinessGrowth

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