Indeed GenAI will find suitable use cases in operations management, once a few successful instances emerge. Remember, the data mining as a business took off once #Walmart and Bank of America achieved success with it? Until that happens, GenAI will still be a corporate curiosity.
Generative AI delivers its greatest impact when applied strategically in operations, driving digital transformation rather than mere tech advancement. This collection of insights explores its adoption across the operations value chain, focusing on operational readiness, tech development and enhancing employee and customer experiences. ➡️ https://mck.co/3W4RTp6 #GenAI