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Coal Is Not The Goal. Stay off the naughty list with these tips: Be upfront about fees (nothing stays hidden). Respond like your reputation depends on it (spoiler: it does). Treat renters like humans (not applications). Upgrade to tech that’s sleigh-worthy. (Hi, it’s us. 💚) 2025 is the year to actually fix what’s broken in the rental game. What’s one thing you’re improving next year?

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