As a Restaurant Manager, it's essential to step back from direct involvement and position yourself in a corner where you can fully observe the floor. This allows you to monitor the allocation of each team member, track the movements of section holders, runners, and the entire staff. By reading the floor and understanding the overall mechanism, you can effectively lead your team. Much like a football coach who needs to stay off the field to see the entire game, stepping back enables you to make better decisions and ultimately avoid losing the match.
Mohamed Mansouri
3mo
I completely agree! A restaurant manager needs to step back from individual tasks to have a clear view of the entire operation. It’s essential to oversee the team’s performance, identify areas for improvement, and ensure smooth coordination. By doing so, they can lead more effectively and foster a stronger, more cohesive team.
Emmanuel Toro
3mo
I agree, it is funny I thought I was going crazy. I always read " observe " the floor and then teach my team as a Soccer coach. It is like having your soccer team, but in this case, everyone makes goals. Then it is your responsibility how to allocate your team for success from your prospective.
Hamza Aouidet
3mo
You right Mr George
Victoria Meyers
3mo
I couldn't agree more! Stepping back to observe the bigger picture is key to successful leadership, especially in a fast-paced restaurant environment. When you're constantly involved in the day-to-day tasks, it's easy to miss critical opportunities for improvement. Like a football coach, you need that elevated view to identify strengths, weaknesses, and potential shifts in the game plan. By understanding the flow of the floor and how your team operates as a whole, you can make more strategic decisions and guide your staff more effectively. It’s about leading smart, not just working hard.
Nitish Bhamare
3mo
Stepping back as a Restaurant Manager is key to gaining perspective and effectively leading the team, much like a football coach who sees the whole game to make strategic decisions!
Absolutely! Observing from a distance is key. Like a coach, seeing the whole picture helps you lead better, make informed decisions, and keep the team running smoothly. Great approach!
Ram T.
3mo
You are absolute right.
Trainer & Coach - Hospitality/Management/Service/ Customer Service Expert, Career Advisor skilled in working with people from all over the world, Cruise Traveler Advisor, English/Romanian Teacher
3moTotally agree with this! Many choose to help during service, but this is wrong, as people need guidance when the chaos starts. That's why the manager is there, to give the others the comfort that everything is under control, someone who can see the scene. I observed how waiters, and Maitre'd's forget everything, including saying hello or smiling while guests were waiting for the dessert. (Post covid) The table set up was showing exactly the moment of the meal, still due to stress or lack of experience they could not notice the next step or the present step, asking guests how everything is. After the crisis, yes, he can help if needed, of course!