To end this year on a high note, our team in France had the honor of welcoming +60 customer relations decision-makers for the last dinner-debate of the year organized by the Agora des Directeurs Expérience Client and hosted by Dimitri Yachvili, scrum-half of the France XV, the France national rugby union team! 🏉 Dimitri's captivating talk on the theme "𝑁𝑜. 9 𝑖𝑛 𝑟𝑢𝑔𝑏𝑦 𝑣𝑠. 𝐶𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝐸𝑥𝑝𝑒𝑟𝑖𝑒𝑛𝑐𝑒 𝐷𝑖𝑟𝑒𝑐𝑡𝑜𝑟: 𝑠𝑎𝑚𝑒 𝑟𝑒𝑠𝑝𝑜𝑛𝑠𝑖𝑏𝑖𝑙𝑖𝑡𝑦?" highlighted how the values of team sport can transform our approach to customer relations. Thank you to all the participants and to the Agora for this enriching and inspiring exchange, in our Haussmann premises, in the heart of Paris. #Transformation #Innovation #Leadership #CustomerExperience #CX #BPO Olivier BLANCHARD, Zoheir Bendjaballah, Aurélie Benoit-Gonin, Florence GENILLIER, Laura Chauvet, Daniel ARANDEL, Nathalie NAHMIAS, Caroline ADAM
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Directrice de l’ExperieNN’s clients (Top Expérience client Voice)
6dMerci pour cette étonnante soirée et de votre Acceuil 🎄