My favourite panel at this year’s The SPARK Institute, Inc. forum.
Some key takeaways on fraud detection and prevention in the US retirement industry:
👉 There is more data on plan participants than ever that is easily accessible thanks to previous data breaches and people oversharing on social media, more people than ever willing to commit fraud, and bigger stakes means scammers and cyber criminals going after US retirement accounts.
👉 According to Fraudshare, there has been a 150% increase in account takeover incidents in 2024 compared to 2023.
👉 On average, a fraudulent withdrawal is over $100,000.
👉 There is a growing share of domestic fraud when fraudsters sound like average Americans; combine it with the growing use of GenAI to create deepfakes, and we have a huge problem to solve.
👉 But it’s not all doom and gloom. There are some effective remedies such as using passkeys and MFA, educating plan sponsors and participants, dark web monitoring, information sharing among industry players, and encouraging “see something, tell something”.
Russell Anderson, CFE Melanie Bergen Brendan Purcell, CFE Pat Kinsel
Vice President Operations at Fiduciary Trust Company
3wLooking forward to working you Puneet