Felix Lau’s Post

Tractable’s latest blog reveals five strategies to help auto body shops increase conversions and thrive in today’s competitive market.

🚗💡 As body shops face smaller backlogs and rising challenges in securing business, now is the perfect time to enhance your conversion rates. Backed by user research and interviews, Tractable’s latest blog reveals five strategies to help auto body shops increase conversions and thrive in today’s competitive market. Sound interesting? Check it out here 👉: https://lnkd.in/evrCgB68 #AutoIndustry #BodyShops #CollisionCenters #AI

Next week I have an interview with SAS to discuss how we leverage their solutions along with machine learning to optimize real-time next-best offers. Register here to watch live: https://lnkd.in/eb7-wyKw #SAS #machinelearning #ESP #realtime #nextbestoffer #AI

Professionals and industry leaders, explore the transformative role of technology in business. Our detailed analysis covers everything from automation, AI, and user engagement to the obstacles businesses face in the digital age. Join the conversation on the future of technology in business.

2023 was the year of #GenAI   Generative AI represents a more practical approach to AI as its creativity is based on processing and combining existing information in innovative ways.   What do you think the biggest trends in technology will be in 2024 👀 Check out this article to discover more about the impact of AI in 2023: Facing Generative AI with the lessons learned in 2023 | Orange Business (orange-business.com)

🤖 Community Managers, fear not the rise of AI! 🚀 In my latest article, I explore how artificial intelligence is not a threat, but an opportunity for us to redefine our roles and elevate the human experience in online communities. 🌟 By embracing change and harnessing the power of AI, we can create spaces that are more efficient, personalized, and innovative than ever before. 🌈 The symbiosis of AI and online communities is a dance of collaboration and growth. 💃🕺 As we navigate these uncharted waters, we'll discover new horizons of engagement and innovation. 🌅 The future is ours to shape, and with AI at our side, the possibilities are boundless! 🚀 Read the full article to embark on this exhilarating voyage with me. 🌊⚓️ https://lnkd.in/gBUMvPDu #CommunityManagement #ArtificialIntelligence #OnlineCommunities #Innovation #Collaboration #AI

Check this out...Are you already aware of these findings? Worth the time investment to either confirm you are on the right track or.........maybe there is something here .... 🚀 Boost your customer service game with these 36 mind-blowing stats! From AI to automation, discover the secrets to delivering exceptional experiences. #CustomerService #DataIntegration #AI #Automation

Strategic use of technology is key to driving customer retention and business expansion in hospitality. Let’s embrace innovation for a brighter future! 🌟 #HotelManagement #CustomerLoyalty #TechInnovation

What if every guest question could be answered, immediately? From "What time is check-in?" to "Can I upgrade my room?". Today’s guests expect fast answers, and your team may not always have the bandwidth to provide them. Our Generative AI solution leverages your internal knowledge base to answer all guest inquiries, instantly and accurately, while freeing up your staff to focus on high-value tasks. Imagine: ✅ Reduced wait times ✅ Improved guest satisfaction ✅ A more empowered team Let your knowledge work for you automatically. Explore how our AI solutions can enhance your customer support ➡️ https://lnkd.in/gCYdZhNq #AIinTourism #HospitalityInnovation #CustomerSupport #GenerativeAI #GuestSatisfaction #HospitalityTech

This video is your gateway to mastering Long-Term Customer Retention and innovative techniques to Improve Customer Relationship. Discover the essence of what is customer retention and how to create impactful customer loyalty programs. Transform your approach and set your business apart. #customerretention #businesssuccess #strategy #marketingtips https://lnkd.in/e-_rr6zX